Don's Ford
Utica, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 217 reviews
The salesman was satisfactory. I found the finance manager to be a poor communicator and somewhat untrustworthy. The salesman was new and did not go over the functions of the new v I found the finance manager to be a poor communicator and somewhat untrustworthy. The salesman was new and did not go over the functions of the new vehicle at all so I was left to figure them out for myself. More
Always a good experience! Like my new Ford Edge. Salesman did a good job of finding me an SUV with the necessities I couldn’t live without. I will rewrite. Like my new Ford Edge. Salesman did a good job of finding me an SUV with the necessities I couldn’t live without. I will rewrite. More
Don's Ford This is the second vehicle I've purchased from Jim. Professional and courteous as always! I got a lot more back from my trade in than what Kelly Blue This is the second vehicle I've purchased from Jim. Professional and courteous as always! I got a lot more back from my trade in than what Kelly Blue Book suggested...Very happy! More
Great service I was very pleased with my advisor..he recommended what service was needed and a very accurate time frame that the service would take. I will come b I was very pleased with my advisor..he recommended what service was needed and a very accurate time frame that the service would take. I will come back for all future service needs. More
Quick and easy Everyone was very friendly and helpful. They worked hard to get me a good deal and were quick at doing so. Thank you David Place. Everyone was very friendly and helpful. They worked hard to get me a good deal and were quick at doing so. Thank you David Place. More
Regular maintenance/tire change on leased vehicle The car was serviced and tires changed in a timely fashion. I had no problems with the car or the service performed after the work was complete. The car was serviced and tires changed in a timely fashion. I had no problems with the car or the service performed after the work was complete. More
Staff was knowledgeable and courteous, great experience! Extremely helpful and knowledgeable, have had several very positive encounters with Chelsea! I was shocked at how quickly parts were ordered and repai Extremely helpful and knowledgeable, have had several very positive encounters with Chelsea! I was shocked at how quickly parts were ordered and repairs completed. The customer service is top notch. More
Always do a great job! Everyone is very friendly and get me in and out as quickly as possible. I have been dealing with Mike Risucci for over 25 years now and would not want Everyone is very friendly and get me in and out as quickly as possible. I have been dealing with Mike Risucci for over 25 years now and would not want to go through anyone else. He is a class act and always does right by his customers. More
Great Service I was at Don’s about a month ago and my car wasn’t fixed that time, but they took my car back in and did everything they could, even calling Ford to s I was at Don’s about a month ago and my car wasn’t fixed that time, but they took my car back in and did everything they could, even calling Ford to see what they recommended! Chelsea called us almost daily to give updates and was very accommodating! More
Pretty much all okay with one complaint When I picked up my truck, the steering wheel and shifter were greasy. I have had my vehicles serviced in the past from Carbone service centers and h When I picked up my truck, the steering wheel and shifter were greasy. I have had my vehicles serviced in the past from Carbone service centers and have not had this problem in recent years. More