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Don's Ford

Utica, NY

4.8
217 Reviews
Here in the greater Utica, NY area, there are any number of places to shop for a car. That said, you could shop at every store from Ilion, Herkimer to Whitesboro and still not find a dealer as eager to earn your business as we are here at Don's Ford. Known locally as Don's Superstore, or just Don's to our friends, we've been doing business with folks from all corners of New York for quite some time now, and we've always taken great pride in our customer service. Whether you're shopping for the latest Ford models near Rome, NY or you just want a great deal on a used car near New Hartford, NY, our team here at Don's Ford will gladly work with you to help you find the car, truck, or SUV of your dreams.
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5712 Horatio St

Utica, NY

13502

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Showing 217 reviews

April 17, 2019

The salesman was satisfactory. I found the finance manager to be a poor communicator and somewhat untrustworthy. The salesman was new and did not go over the functions of the new v More

by JAHMOJO324
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Borelli
April 17, 2019

Always a good experience! Like my new Ford Edge. Salesman did a good job of finding me an SUV with the necessities I couldn’t live without. I will rewrite. More

by DDISPIRITO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Gulla, Nicholas Borelli
April 17, 2019

Don's Ford This is the second vehicle I've purchased from Jim. Professional and courteous as always! I got a lot more back from my trade in than what Kelly Blue More

by JAMES.ROBACK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Marino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Borelli, Michael Risucci
April 17, 2019

Great service I was very pleased with my advisor..he recommended what service was needed and a very accurate time frame that the service would take. I will come b More

by MB70MB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Marino
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2019

Quick and easy Everyone was very friendly and helpful. They worked hard to get me a good deal and were quick at doing so. Thank you David Place. More

by RLINDSAY7373
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Borelli, David Place
April 16, 2019

Regular maintenance/tire change on leased vehicle The car was serviced and tires changed in a timely fashion. I had no problems with the car or the service performed after the work was complete. More

by GANOE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/A
April 16, 2019

Staff was knowledgeable and courteous, great experience! Extremely helpful and knowledgeable, have had several very positive encounters with Chelsea! I was shocked at how quickly parts were ordered and repai More

by WINDYM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chelsea was excellent!!!
April 16, 2019

Always do a great job! Everyone is very friendly and get me in and out as quickly as possible. I have been dealing with Mike Risucci for over 25 years now and would not want More

by PERRY2212
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Risucci
April 16, 2019

Great Service I was at Don’s about a month ago and my car wasn’t fixed that time, but they took my car back in and did everything they could, even calling Ford to s More

by MUSICTEACHER.DEERY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chelsea
April 16, 2019

Pretty much all okay with one complaint When I picked up my truck, the steering wheel and shifter were greasy. I have had my vehicles serviced in the past from Carbone service centers and h More

by GARYS2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Risucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
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