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Don's Ford

Utica, NY

4.8
217 Reviews
Here in the greater Utica, NY area, there are any number of places to shop for a car. That said, you could shop at every store from Ilion, Herkimer to Whitesboro and still not find a dealer as eager to earn your business as we are here at Don's Ford. Known locally as Don's Superstore, or just Don's to our friends, we've been doing business with folks from all corners of New York for quite some time now, and we've always taken great pride in our customer service. Whether you're shopping for the latest Ford models near Rome, NY or you just want a great deal on a used car near New Hartford, NY, our team here at Don's Ford will gladly work with you to help you find the car, truck, or SUV of your dreams.
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5712 Horatio St

Utica, NY

13502

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Showing 217 reviews

April 29, 2019

My experience was awesome, very quick and easy to make a dea Scott is an awesome salesperson. He was very easy to work with and was very thorough. I was able to get the vehicle I wanted at the price I wanted. Ev More

by CTUFF1215
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Risucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Borelli, Deb Childs
April 26, 2019

Very good They were very efficient and explained everything to me when the service was completed. Everyone was very nice. Service was completed within the tim More

by DTILBE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendy Carlson
April 26, 2019

Simple I knew what I wanted and what I needed in an SUV. Bob helped me find the perfect SUV for me and my family. I appreciated that he was helpful without b More

by Dawn715
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Gulla
April 25, 2019

Simple vehicle purchase Awesome experience at Don’s Ford! Easy to work with when finding a monthly payment that would work for me. As well as coming to terms in what I was lo More

by Ndestito
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Street
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2019

Explorer My car has had a lot of issues and the guys at Ford have all been truly amazing and have done all they can to help me figure it out! Gabe and I talked More

by BRELINSKY21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Vella
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel Grann
April 24, 2019

A great car buying experience!! Buying my new Ford Edge was a great experience. Bob was a great great to deal with and I would definitely return to but my next car from him. More

by sasteach25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Gulla
April 24, 2019

Easy car buying experience Mr. Gulla was a wonderful person to deal with. He got everything done while I was on vacation and the vehicle was ready when I got back More

by Strife2111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Potasiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Gulla
April 23, 2019

Great experience We had a great experience at Don's. The team, led by Bob Gulla, were all so helpful before and after the sale. We recommend Don's - and Bob - to all More

by Bob
Recommend Dealer
Yes
Employees Worked With
Robert Gulla
April 22, 2019

Bob went above & beyond for me! If your looking for an honest person in the car business Bob Gulla is your man! Go see him at Don's Ford and tell him Dana sent you! More

by DanaDP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Gulla
April 18, 2019

Great experience Everyone was very helpful, and helped me get the car a I loved for a price I could afford. I would recommend dons ford to friends and family. More

by KEMLERCASEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Dillenbeck, Michael Risucci