Don's Ford

Pleasant experience I worked with Jim Marino, he is very pleasant and honest. He does not waste your time and is very helpful. When the time comes and I need to get anoth I worked with Jim Marino, he is very pleasant and honest. He does not waste your time and is very helpful. When the time comes and I need to get another new vehicle I would go back. More

Worst service dept Had a 9:00am appointment at 11:15 my car had not even been touched!! The vehicle was moved from the garage and parked in the parking lot. Giving the a Had a 9:00am appointment at 11:15 my car had not even been touched!! The vehicle was moved from the garage and parked in the parking lot. Giving the appearance that it was being worked on. When I gueationed about the wait I was told they were extremely busy. Then why make an appointment ? More

Easy to do business with I told our salesman, Bob, what I wanted in a car. I told him what I wanted for a price and he made it happen. They had it ready in day and I got to ta I told our salesman, Bob, what I wanted in a car. I told him what I wanted for a price and he made it happen. They had it ready in day and I got to take my car home. Thanks again! :) More

My experience Everyone was very friendly and my car was done in a timely manner. I always trust my car is in good hands when I leave it there to be serviced. Everyone was very friendly and my car was done in a timely manner. I always trust my car is in good hands when I leave it there to be serviced. More

Very pleased I called recently with a complaint about the 2012 terrain and the rust despite protection and my general unhappiness with the dealership. I spoke with I called recently with a complaint about the 2012 terrain and the rust despite protection and my general unhappiness with the dealership. I spoke with Jon Bryant who seemed genuinely sorry about my experience in the last few years. He said he would work on my unhappiness. A few days later I received a call from Tom Maher. Between both of these gentlemen I decided to give the dealership another chance when I swore I wouldn’t! To my surprise and delight they were phenomenal and I now own another GMC More

Always a pleasure!! This is my third vehicle that I leased from Don's Ford and they are always a pleasure to work with and very accommodating. And I am always very happ This is my third vehicle that I leased from Don's Ford and they are always a pleasure to work with and very accommodating. And I am always very happy with my purchase! More

Easy, fun, hassle free The salesmen was very down to earth and honest. I walked in with a few questions and they were answered promptly. The salesman made the experience as The salesmen was very down to earth and honest. I walked in with a few questions and they were answered promptly. The salesman made the experience as smooth and enjoyable as possible. Great experience overall, I have no complaints More

TO MUCH GAS I LIVE 40 MIN. AWAY FROM THE SHOP. SET UP A DATE AND TIME TO DO A RECALL ON OUR FORD ESCAPE, MY WIFE TOOK THE DAY OFF AND DROPPED THE CAR OFF. I MEE I LIVE 40 MIN. AWAY FROM THE SHOP. SET UP A DATE AND TIME TO DO A RECALL ON OUR FORD ESCAPE, MY WIFE TOOK THE DAY OFF AND DROPPED THE CAR OFF. I MEET HER, THEN THREE HOURS LATER WE GET A CALL THAT SAID “ TO MUCH GAS IN THE TANK, WE CAN’T DO THE RECALL. PLEASE PICK UP THE CAR AND BRING IT BACK WITH LESS THAN A ¼ TANK”. I PICKED UP THE CAR BUT, WILL NOT BE BRINGING IT BACK. OVER 5 HOURS TO GET NOTHING DONE. WE WERE NEVER TOLD HOW MUCH GAS TO HAVE IN THE TANK AND IT'S NOT ON THE RECALL SLIP WE GOT IN THE MAIL. More

Always treat me good. Service department has always treated me good. They explain what needs to be done, and tell me the cost up front. Chris is always great to work with. Service department has always treated me good. They explain what needs to be done, and tell me the cost up front. Chris is always great to work with. More

Perfect Experience We are so happy with our 2016 Ford Explorer Platinum! We walked in knowing exactly what we wanted and what we wanted to pay. Our sales associate Bob G We are so happy with our 2016 Ford Explorer Platinum! We walked in knowing exactly what we wanted and what we wanted to pay. Our sales associate Bob Gulla made that happen. We will definitely be going back to Don’s Ford for our next vehicle purchase. Also, thanks for our $250 dollar gas card! More