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Don's Ford

Utica, NY

4.6
234 Reviews
Here in the greater Utica, NY area, there are any number of places to shop for a car. That said, you could shop at every store from Ilion, Herkimer to Whitesboro and still not find a dealer as eager to earn your business as we are here at Don's Ford. Known locally as Don's Superstore, or just Don's to our friends, we've been doing business with folks from all corners of New York for quite some time now, and we've always taken great pride in our customer service. Whether you're shopping for the latest Ford models near Rome, NY or you just want a great deal on a used car near New Hartford, NY, our team here at Don's Ford will gladly work with you to help you find the car, truck, or SUV of your dreams.
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5712 Horatio St

Utica, NY

13502

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Showing 234 reviews

June 27, 2019

Professional customer service. The nice your lady taking my information was very pleasant to talk with. The waiting area was awesome with tv and drinks to pass the time.I think her More

by FordF350Diesel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Street
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Borelli, Chelsea Lanaux
June 18, 2019

Lease Great group to work with. All very helpful and kind. Went above and beyond to get us the best price possible. Knew we were on a time frame and did the More

by SUSAN.TALERICO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Cardello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Borelli, David Place
June 17, 2019

Tire rotation I didn’t have an appointment, I just drove up. I was quoted a time for the work to be done of 45 minutes. The work was done on time everything was g More

by LMAE21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I’m very sorry I don’t remember the names
June 14, 2019

Great Experience Vehicle was ready when they said it would be, Polite service people. Called me when it was done. Vehicle was clean when I picked it up. More

by MARIS09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wendy Carlson, Gabriel Grann
June 13, 2019

Carbone service experience Service personnel are responsive, professional & friendly. Quality of work has always been great. I've been dealing with this company through the pu More

by Mark.HBW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Cardello, Matt Cataldo, Mike Stanzik
June 12, 2019

Explorer recall Had to call twice. Was told no need for recall unless I smelled something. Had to request appt. Since carbon Mon. Is odorless gas!! Awful More

by PTROJAN203
Recommend Dealer
No
Employees Worked With
No one; rental person graciously helped me.
June 12, 2019

Thanks Highly recommended! Bob was great to work with. I recommend going to see him if you need a new car or truck. He will work for your business. More

by jbdeangelo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Gulla
June 11, 2019

People friendly and fast service Quick friendly service wait time minimal depending on service. Nice clean comfortable waiting area with refreshments & munchies. No issues with repa More

by PAULAJOES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure of her name , Gabriel Grann
June 07, 2019

Thank you My sales rep was very knowledgeable, didn’t push me in any direction. Listened to what I needed and found the perfect car for me. Very happy, would r More

by DEANGELOJEFF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Borelli, Robert Gulla
June 04, 2019

Professional Service was completed professionally. Waiting area was clean and had free coffee. Service was fairly quick and done in order. No pressure or attempt t More

by CMANNINO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Marino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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