Don's Ford
Utica, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 234 reviews
Professional customer service. The nice your lady taking my information was very pleasant to talk with. The waiting area was awesome with tv and drinks to pass the time.I think her The nice your lady taking my information was very pleasant to talk with. The waiting area was awesome with tv and drinks to pass the time.I think her name is Chelsey? She also gave me details on the completed work on my truck. More
Lease Great group to work with. All very helpful and kind. Went above and beyond to get us the best price possible. Knew we were on a time frame and did the Great group to work with. All very helpful and kind. Went above and beyond to get us the best price possible. Knew we were on a time frame and did their best to get us out of there as quick as possible. More
Tire rotation I didn’t have an appointment, I just drove up. I was quoted a time for the work to be done of 45 minutes. The work was done on time everything was g I didn’t have an appointment, I just drove up. I was quoted a time for the work to be done of 45 minutes. The work was done on time everything was great More
Great Experience Vehicle was ready when they said it would be, Polite service people. Called me when it was done. Vehicle was clean when I picked it up. Vehicle was ready when they said it would be, Polite service people. Called me when it was done. Vehicle was clean when I picked it up. More
Carbone service experience Service personnel are responsive, professional & friendly. Quality of work has always been great. I've been dealing with this company through the pu Service personnel are responsive, professional & friendly. Quality of work has always been great. I've been dealing with this company through the purchase of 4 vehicles and will go there for my next vehicle. More
Explorer recall Had to call twice. Was told no need for recall unless I smelled something. Had to request appt. Since carbon Mon. Is odorless gas!! Awful Had to call twice. Was told no need for recall unless I smelled something. Had to request appt. Since carbon Mon. Is odorless gas!! Awful More
Thanks Highly recommended! Bob was great to work with. I recommend going to see him if you need a new car or truck. He will work for your business. Highly recommended! Bob was great to work with. I recommend going to see him if you need a new car or truck. He will work for your business. More
People friendly and fast service Quick friendly service wait time minimal depending on service. Nice clean comfortable waiting area with refreshments & munchies. No issues with repa Quick friendly service wait time minimal depending on service. Nice clean comfortable waiting area with refreshments & munchies. No issues with repairs done, quality work wait time minimal. More
Thank you My sales rep was very knowledgeable, didn’t push me in any direction. Listened to what I needed and found the perfect car for me. Very happy, would r My sales rep was very knowledgeable, didn’t push me in any direction. Listened to what I needed and found the perfect car for me. Very happy, would recommend your company to anyone needing a vehicle. More
Professional Service was completed professionally. Waiting area was clean and had free coffee. Service was fairly quick and done in order. No pressure or attempt t Service was completed professionally. Waiting area was clean and had free coffee. Service was fairly quick and done in order. No pressure or attempt to up sale. More