Don's Ford

Thank you My sales rep was very knowledgeable, didn’t push me in any direction. Listened to what I needed and found the perfect car for me. Very happy, would r My sales rep was very knowledgeable, didn’t push me in any direction. Listened to what I needed and found the perfect car for me. Very happy, would recommend your company to anyone needing a vehicle. More

Don's Ford is the greatest Buy/lease/steal a car from Jim Marino. ask him about the "Buy One, Get One Free" deal. Tell him Charlie sent you !! This guy has been great for over Buy/lease/steal a car from Jim Marino. ask him about the "Buy One, Get One Free" deal. Tell him Charlie sent you !! This guy has been great for over 20 YEARS. He will earn your business and you will get a great deal. Service dept has been great too. Free rides back to work and pickups when your car is done. More

Great vehicle purchase experience We hate purchasing vehicles & dealing w/salesmen but Robert Gulla couldn’t have been more friendly & helpful in getting the deal done w/o being pushy. We hate purchasing vehicles & dealing w/salesmen but Robert Gulla couldn’t have been more friendly & helpful in getting the deal done w/o being pushy. We will come back & purchase another vehicle from him if he’s still there. More

Great Service! Had to take my Jeep in for Service. I had a deadline to make for a trip to Syracuse and Wendy Carlson went out of her way to see that the needed part Had to take my Jeep in for Service. I had a deadline to make for a trip to Syracuse and Wendy Carlson went out of her way to see that the needed parts were delivered and she made sure my vehicle was ready in time for my trip. What great service. I sure appreciate all she does and am so glad she is there to assist. She really cares about her customers and the Service her department provides!!! More

Professional Service was completed professionally. Waiting area was clean and had free coffee. Service was fairly quick and done in order. No pressure or attempt t Service was completed professionally. Waiting area was clean and had free coffee. Service was fairly quick and done in order. No pressure or attempt to up sale. More

They are unable to diagnose and fix problem After several visits to the dealership I still left without my vehicle repaired. They have stated that they have reached out to ford for assistance bu After several visits to the dealership I still left without my vehicle repaired. They have stated that they have reached out to ford for assistance but ford takes their time in getting back to them. They also stated that a rental car will not be covered in the future unless I pay for it myself. More

Past and present dealings with Dons Ford Have done business with Dons ford for many many years. Have bought at least 10 vehicles from this dealership and have always been treated extremely we Have done business with Dons ford for many many years. Have bought at least 10 vehicles from this dealership and have always been treated extremely well. Nice to see the same personal there which tells me they must take care of their people. It’s also nice to see the same friendly faces there for service and sales when needed. John Fero, Jim Marino, Chris Vella and John Mazda. More

Super friendly Wendy was great. Very friendly and personable. Got me in and right out. Scott Risucci is the best. This is my 3rd lease and couldn’t be happier with S Wendy was great. Very friendly and personable. Got me in and right out. Scott Risucci is the best. This is my 3rd lease and couldn’t be happier with Scott. Even had my sister and best friend go through Scott on their leases. More

Easiest transaction for purchasing a car This was the easiest time I have ever had purchasing a car. No pressure, a great price and David was a fantastic salesman. Would definitely recommend This was the easiest time I have ever had purchasing a car. No pressure, a great price and David was a fantastic salesman. Would definitely recommend them to anyone looking for a car. More

Excellent Service Experience Prompt, courteous attention; professional consultation and information; work well done. The vehicle I had serviced is a 23-year old, well-cared for ca Prompt, courteous attention; professional consultation and information; work well done. The vehicle I had serviced is a 23-year old, well-cared for car that I am keeping as a classic. It's great to know that I can trust the Service Department at Don's to do those things that need to be addressed from time to time without going overboard on my limited budget. More