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Don's Ford
Utica, NY
214 Reviews
Here in the greater Utica, NY area, there are any number of places to shop for a car. That said, you could shop at every store from Ilion, Herkimer to Whitesboro and still not find a dealer as eager to earn your business as we are here at Don's Ford.
Known locally as Don's Superstore, or just Don's to our friends, we've been doing business with folks from all corners of New York for quite some time now, and we've always taken great pride in our customer service. Whether you're shopping for the latest Ford models near Rome, NY or you just want a great deal on a used car near New Hartford, NY, our team here at Don's Ford will gladly work with you to help you find the car, truck, or SUV of your dreams.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 214 reviews
November 22, 2024
Very friendly and fixed the problems I had with my car in a timely manner. a timely manner. More
by RXYADD
Verified CustomerEmployees Worked With
November 21, 2024
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by WMONGEAU
Employees Worked With
November 19, 2024
Disappointed you do not stock full synthetic oil I was told.. I had to wait 3 hours for an oil change told.. I had to wait 3 hours for an oil change More
by tsdecarr
Employees Worked With
November 17, 2024
Easy and seamless buying experience. Matt was very helpful and took care of everything. EASY! Matt was very helpful and took care of everything. EASY! More
by KISTNERJOHN3
Employees Worked With
Other Employees :
Finance manager. I can’t remember his name. Sorry!!
November 17, 2024
Scott made the whole choosing and buying a new car easy. Everything was ready for me when I arrived to sign paperwork making the process quick and easy. Everything was ready for me when I arrived to sign paperwork making the process quick and easy. More
by HMCLEAN13457
Employees Worked With
November 17, 2024
Repairs we completed in a timely fashion. Check engine light condition was corrected vehicle reprogrammed all good great job Check engine light condition was corrected vehicle reprogrammed all good great job More
by JBCOUNTRYMAN
Employees Worked With
November 17, 2024
Helpfull and knowledgeable with answering questions. They keep you informed and do there best to get you out in a timely fashion. They keep you informed and do there best to get you out in a timely fashion. More
by DEZELDOG2016
November 15, 2024
Excellent experience from start to finish. Highly recommend. Service dept outstanding as well. Will recommend to friends and family Highly recommend. Service dept outstanding as well. Will recommend to friends and family More
by great vehicle
November 15, 2024
Great experience from the moment I pulled in. The service writer was very friendly and went over the current maintenance requirements. Despite being short staffed I was still out within 3 hours The service writer was very friendly and went over the current maintenance requirements. Despite being short staffed I was still out within 3 hours, all for a full diesel service which is still not too bad of a turn round time. More
by SRWHITE0
