Don's Ford
Utica, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 192 reviews
As far of sales our person great. 1st one not great but repair on car poor part is in a week ago but no loaner car yet at a dealership? This has put me from a positive experience to m 1st one not great but repair on car poor part is in a week ago but no loaner car yet at a dealership? This has put me from a positive experience to moving to negative one. I will say my sales person is still doing a great job..My car is not getting worst and needs attention. The other issue there is no info on the oil change on the car so I have no idea when or what is being used in the vehicle. I would like your feedback on this survey. Now that it is cold out the driver seat does not get hot. Let's get back to your salesman I was trying to talk to a person at dealership and got no response from him. When we finally got to get a person it was Jim who help us and again still helping. You should have your sale people model after him. More
John kept me informed all the way and made it easy ! good good good good good good good good More
John did a good job. Kept me informed and updated. Thanks. Good good goood good Kept me informed and updated. Thanks. Good good goood good More
Excellent people to do business with. Alllen his entire staff made the buying process very simple. Would definitely buy there again. Alllen his entire staff made the buying process very simple. Would definitely buy there again. More
Very accommodating and fair with my trades Alan took great care of me when I was purchasing great care of me when I was purchasing More
I like these guys, never had problem doing business with them. They keep you informed about everything while the car is in service. them. They keep you informed about everything while the car is in service. More
I inquired about a car Thursday night 10/10 and by Saturday 10/12 I was out on the road in my new favorite car. Scott and Patrick work incredibly fast and are about their business, I highly commend th Saturday 10/12 I was out on the road in my new favorite car. Scott and Patrick work incredibly fast and are about their business, I highly commend their professionalism and the care they showed when they sold me the car. More
AWESOME dealership to buy a truck ! !! I would high honor Don's Ford, as sales and customer this dealership as used truck was ready for me to pick up !!! !! I would high honor Don's Ford, as sales and customer this dealership as used truck was ready for me to pick up !!! More
Walked in with no appointment on Saturday morning - screw imbedded in tire. Could not be repaired. Put spare tire on car and ordered new tire. Work completed early Monday morning. Very courteous and fantasti imbedded in tire. Could not be repaired. Put spare tire on car and ordered new tire. Work completed early Monday morning. Very courteous and fantastic customer satisfaction More
Service was great. Got me right in for an inspection and everything was handled so professionally Got me right in for an inspection and everything was handled so professionally More