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Don Wood Ford Lincoln - Service Center

Athens, OH

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29 Reviews

29 Reviews of Don Wood Ford Lincoln - Service Center

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January 21, 2021

Oil change was completed, but while waiting not one person said hello , they messed with my preset seat control and my ford reward points are still messed up. More

by Sandi.rehl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't know
January 03, 2021

I bought our Ford Explorer from Don Wood Ford and have it serviced there each time it's scheduled to be serviced. Service is always fast, courteous and fairly priced. Totally satisfied! More

by spc1949
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley
November 13, 2020

I called to set up service with Larry Porter. We agreed on a day, and Larry took care of the rest. Upon delivery, Larry went over the service given and the results of all of the checks. Can’t beat that k More

by waj33go
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Porter
Jun 23, 2022 -

waj33go responded

In the year of limited new auto availability, Don Wood Ford & Lincoln’s store manager Charlie Moore was ahead of the game and figured the process out, in obtaining new Ford & Lincoln autos and trucks for his customers. Give me the smaller town dealership over the “big city” get in line attitude any day, along with the tailored service that was delivered. That’s service and reliability that you can depend on, and Charlie Moore and service manager Larry Porter have proven this over and over for me. That matters and is why I deal with Don Wood Ford and Lincoln!

October 26, 2020

I was very pleased with the service on my car. I have complete trust with Larry. He is always professional and knowledgeable. His service department does an excellent job and I will continue having my More

by Christy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Porter
October 04, 2020

I was going to be charged for a diagnosis what was initially wrong. Larry did the right thing and did not charge me for their mistake. If I would have had to pay for it I would have not gone back. I More

by dratb1687
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn, Larry
September 28, 2020

The Don Wood Ford service department is always excellent. They are polite, fast, explain things well, and always get the job done. I don't go anywhere else for service. More

by randymont77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean
June 14, 2020

Very helpful and friendly in Service dept. Fixed my tire quickly. Shawn was very friendly and knowledgeable. I was very pleased with the service at Don Wood More

by Donna Jackson
Recommend Dealer
Yes
Employees Worked With
Shawn
June 12, 2020

Rapid service on my old Ford with 198,000 miles! Explained options, discussing what needed to be done now and what could wait til a later date. More

by wapki
Recommend Dealer
Yes
Employees Worked With
L Porter
April 27, 2020

I will continue to take our vehicle to Don Wood Service. Nice people prompt and very courteous. They take very good care of me and my vehicle. More

by Serenatalbert
Recommend Dealer
Yes
Employees Worked With
Larry
April 17, 2020

alignment Service department did a fine job scheduling appointment when SI wanted it and performed the service quickly at a reasonable price. Totally satisfied More

by spc1949
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service mgr