Don Wood Chevrolet Buick Cadillac
Logan, OH
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 11 reviews
Unexpected service on my Silverado On August 8, 2019 we were enroute to Hocking Hills for a vacation stop. Unexpectedly our Silverado four wheel drive kicked on and would not go off. A On August 8, 2019 we were enroute to Hocking Hills for a vacation stop. Unexpectedly our Silverado four wheel drive kicked on and would not go off. A message appeared saying service four wheel drive is needed. We had just exited onto the Logan exit, and saw Don Wood Chevrolet Dealership. I stopped and spoke with Kody in service department. He was pleasant and knowledgeable saying it was a known computer issue on the Silverados. He immediately got a mechanic to diagnose it. The good news was it was a computer modular issue, however my 2015 Silverado with only 32,000 miles could not be reprogrammed, and needed a new computer modular. The part had to be ordered and fixed the next day. Now here is where Kody went above and beyond. Knowing we were on vacation he worked to get us another Silverado to haul our gear onward to our camp ground. Our Silverado was repaired, and the next day we switched back without any inconvenience our vacation. I really appreciate what Kody at Don Wood Chevrolet did for us to get our vehicle fixed with the least interruption to our vacation. For General Motors they know this is an issue and have neglected to recall this model years and replace them with a modular that can be reprogrammed. This was out of warranty, and an unneeded expense for a vehicle that should be more dependable. GM should do better. Mike More