Back

Don White's Timonium Chrysler Dodge Jeep Ram - Service Center

Cockeysville, MD

4.4
129 Reviews

129 Reviews of Don White's Timonium Chrysler Dodge Jeep Ram - Service Center

Sort by
November 03, 2020

Very efficient with great communication....great job!...will continue to be my go to place for all my service needs on my 2021 Jeep Rubicon....thanks Jessica! More

by szimzim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Griffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2020 -

Don White's Timonium Chrysler Dodge Jeep Ram responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Michael Resnick Service Manager mresnick@donwhites.com

October 27, 2020

Friendly and knowledgeable staff in the Service Dept. I'm always greeted with a smile and with great customer service. I asked for an estimate on some additional items, and it was provided and my optio More

by Vince S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2020 -

Don White's Timonium Chrysler Dodge Jeep Ram responded

Thank you for putting your trust in Don White's Timonium Chrysler Dodge Jeep Ram! We pride ourselves in our service department’s ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, Michael Resnick Service Manager mresnick@donwhites.com

October 22, 2020

Rob at Collision Center answered all my questions, was extremely helpful in getting my Ram repaired, was timely, and very amicable throughout. 10/10 stars. Great job! More

by Craig S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob, in collision center
Oct 27, 2020 -

Don White's Timonium Chrysler Dodge Jeep Ram responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Michael Resnick Service Manager mresnick@donwhites.com

October 15, 2020

Scheduled appointment on-line...James Johnson was my service advisor and was as friendly as usual. Van was in and out in no time..everything done as per requested including a carwash. Have been coming t More

by meyounkin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Johnson
Oct 20, 2020 -

Don White's Timonium Chrysler Dodge Jeep Ram responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Michael Resnick Service Manager mresnick@donwhites.com

October 12, 2020

Super friendly, very attentive to the customers needs. We bought our car here, service our car here and will be repeat customers for years to come! Give Don White's the opportunity to exceed your expectation More

by SGonglewski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Rivenbark
Oct 15, 2020 -

Don White's Timonium Chrysler Dodge Jeep Ram responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Best, Ian Deveroux, Don White’s Chrysler Dodge Jeep Ram | 410.666.9600 x203 | ideveroux@donwhites.com

October 12, 2020

Friendly professional service provided in a timely manner. Despite the fact that I showed up late for my appointment, the service team fit me and finished my oil change and car wash/rinse pretty quick More

by Bcannon443
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Griffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allan Schwartzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Rivenbark
Oct 15, 2020 -

Don White's Timonium Chrysler Dodge Jeep Ram responded

To say thank you is not enough! We are thrilled to read your kind words about our employees, facility and overall experience with us. Please stop by Don White's Timonium Chrysler Dodge Jeep Ram again! Best, Ian Deveroux, Don White’s Chrysler Dodge Jeep Ram | 410.666.9600 x203 | ideveroux@donwhites.com

October 04, 2020

Very easy to set up appointment and drop off and pick up and washed the car despite a problem with the hose and car was ready on time. More

by Mel Kiper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allan Schwartzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2020 -

Don White's Timonium Chrysler Dodge Jeep Ram responded

Mel, thank you for the feedback! We are happy to hear about your positive experience at Don White's Timonium Chrysler Dodge Jeep Ram, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Michael Resnick Service Manager mresnick@donwhites.com

October 01, 2020

Very good service, informative and knowledgeable. Keeps track of service that needs to be done in a timely manner. Always feel like I’m being treated fairly More

by jasper000333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Griffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Marstellar
Oct 05, 2020 -

Don White's Timonium Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to share your kind words about your experience at Don White's Timonium Chrysler Dodge Jeep Ram! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Sincerely, Michael Resnick Service Manager mresnick@donwhites.com

September 29, 2020

Don White’s service center is fantastic. They are polite and timely and it’s very easy to schedule service. I appreciate the staff and level of service! More

by SeanP3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Griffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allan Schwartzman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Rivenbark
Oct 02, 2020 -

Don White's Timonium Chrysler Dodge Jeep Ram responded

We cannot thank you enough for this glowing review of our service center, Sean! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Michael Resnick Service Manager mresnick@donwhites.com

September 11, 2020

Had an issue with my 4wheel drive not working James Johnson went above and beyond to get this issue taken care of in a quick manner More

by CharlieP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2020 -

Don White's Timonium Chrysler Dodge Jeep Ram responded

Charlie, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our service team, and we are thrilled to know James went above and beyond to identify and fix the problem with your vehicle. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, Michael Resnick Service Manager mresnick@donwhites.com

...
7
...