Don White's Timonium Chrysler Dodge Jeep Ram - Service Center
Cockeysville, MD
129 Reviews of Don White's Timonium Chrysler Dodge Jeep Ram - Service Center
We have been getting our cars from Don Whites for 15 years. Free oil change and tire rotation is a great perk! James is our service rep and he makes sure our car is up to date and everything we need don years. Free oil change and tire rotation is a great perk! James is our service rep and he makes sure our car is up to date and everything we need done is completed on time. Never had to wait for car to be finished. Very professional and trustworthy. More
The service tech was very professional, explained everything and kept me updated with time I should have my vehicle returned. everything and kept me updated with time I should have my vehicle returned. More
James in service is the best. He is very knowledgeable, honest, and upfront about everything. The expectations he gives you are always met. I would recommend Don White’s service department and James to any honest, and upfront about everything. The expectations he gives you are always met. I would recommend Don White’s service department and James to anyone and everyone. More
Dropped off RAM 1500 on June 13th for a Radio Change- they informed me that my electrical system was ruined. No accident, no fire, no issues. 53 days later, Chrysler is involved, they have not accurat they informed me that my electrical system was ruined. No accident, no fire, no issues. 53 days later, Chrysler is involved, they have not accurately diagnosed my trucks issues. They've not repaired my truck. Its less than 2 years old and less than 20,000 miles, it's a LEMON. They can't fix it, cannot diagnose the issue, and they don't communicate, and certainly haven't offered me a buy out of my truck. For more than 7 weeks my business has suffered without this truck, I was forced to buy a new truck, not a RAM I assure you. Beware of this service department- they are NOT competent, and not able to admit defeat. RAM is junk, and everyone should beware - E. Dashner More
Been dealing with Don White's since 2015. Live in Landover Maryland but drive 67 miles to have service preformed by them. They are courteous, friendly, efficient and don't try to sell service you don Landover Maryland but drive 67 miles to have service preformed by them. They are courteous, friendly, efficient and don't try to sell service you don't need or is recommended. More
Will Williams (sales) & James Johnson (service) - Both are fantastic to work with. I bought my new Dodge Ram Truck from Will and received excellent service. This was the 5th vehicle we have bought from are fantastic to work with. I bought my new Dodge Ram Truck from Will and received excellent service. This was the 5th vehicle we have bought from Will and we will keep coming back as long as he is there! James was very helpful getting my truck in for service. The truck was completed in a timely manner and his customer service is on point. This was my first oil change and tire rotation for my new Ram truck. :) Very happy customer! More
Van is 7 years old and required extensive work to the tune of $3,900.00. Most of the issues were resolved. It will still require me coming back again to take care of 2 issues not resolved but charged for tune of $3,900.00. Most of the issues were resolved. It will still require me coming back again to take care of 2 issues not resolved but charged for! The van was full of greasy hand prints when picked up the car wash was down for repairs I was told. More
Was in and out very quickly and my Rep. Allan Schwartzman was friendly and kept me informed during the process. No issues and I was on my way!!! was friendly and kept me informed during the process. No issues and I was on my way!!! More
Don White’s has always been great and easy to work with! I actually purchased my Jeep at another dealership, but have had nothing but issues with the other dealership ever since. I decided that for my first I actually purchased my Jeep at another dealership, but have had nothing but issues with the other dealership ever since. I decided that for my first oil change I would take it back to Don White’s since I purchased my previous vehicle there, and they for sure didn’t disappoint. Fast & easy oil change and they even ordered a warranty part that I needed. Thanks guys! More
Jessica regularly updated me via text, which prevented me from having to call and possibly wait on hold. Very attentive to detail and competitive pricing. from having to call and possibly wait on hold. Very attentive to detail and competitive pricing. More