Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Don Vance Ford

Marshfield, MO

Overview
Reviews
Vehicles
4.4
95 Reviews
Call Dealership (417) 859-2600

14897 Hwy. 38 W.

Marshfield, MO

65706

Directions

By Type

Showing 95 reviews

October 17, 2025

Always super friendly and gets you in and out in a timely manner. Highly recommend! Taylor was very nice! More

by Spencer Jarman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
Report | Print
Oct 17, 2025 -

Don Vance Ford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Clint Callaway Service Manager Clint.callaway@donvanceautogroup.com 417-859-2600

October 15, 2025

They got me scheduled for a day and time that was convenient for me and the Service Dept got me checked in and the work completed quickly. More

by mabellefarlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota
Report | Print
Oct 15, 2025 -

Don Vance Ford responded

Thanks for sharing your thoughts about your experience with Don Vance Ford. We appreciate your business and hope to see you again soon! Clint Callaway Service Manager Clint.callaway@donvanceautogroup.com 417-859-2600

October 08, 2025

Very much helpful in every way to achieve family's help in getting a vehicle More

by Karen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Horne
Report | Print
Oct 08, 2025 -

Don Vance Ford responded

Karen, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Don Vance Ford! Michael Barker Sales Manager Michael.barker@donvanceautogroup.com 417-859-2600

September 20, 2025

Quickest and most efficient financial process I've ever had. Salesman Dennis was great too! More

by rcwpmo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amy, Dennis
Report | Print
Sep 20, 2025 -

Don Vance Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Don Vance Ford. Michael Barker Sales Manager Michael.barker@donvanceautogroup.com 417-859-2600

September 18, 2025

We were able to get our vehicle in quickly. Service Dept takes good care of our vehicles. More

by pslaugh33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
Report | Print
Sep 18, 2025 -

Don Vance Ford responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Don Vance Ford. Clint Callaway Service Manager Clint.callaway@donvanceautogroup.com 417-859-2600

September 17, 2025

I have been with Don Vance Ford for many years and most of the time I am happy with the service More

by BANKERLADY79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor and Byron they are both very nice and helpful they are both great people
Report | Print
Sep 17, 2025 -

Don Vance Ford responded

Thank you for choosing Don Vance Ford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Clint Callaway Service Manager Clint.callaway@donvanceautogroup.com 417-859-2600

August 30, 2025

I had a great encounter with all the salesman, very nice and polite. Love my Jeep! More

by Erinhartsell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Report | Print
Aug 30, 2025 -

Don Vance Ford responded

Thanks for your feedback on your recent visit to Don Vance Ford. It's great to hear that we were able to assist you and that you had such a positive experience. Michael Barker Sales Manager Michael.barker@donvanceautogroup.com 417-859-2600

August 09, 2025

Don Vance Ford has been my service department for MANY years. I appreciate the friendliness, honesty & quality of work. They take care of me & my vehicle. I wouldn't go anywhere else! More

by Happy Customer!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alice, Dakota, Clint
Report | Print
Aug 09, 2025 -

Don Vance Ford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Don Vance Ford. We look forward to having you as one of our valued customers for many more years to come! Clint Callaway Service Manager Clint.callaway@donvanceautogroup.com 417-859-2600

July 11, 2025

I was concerned about my cars alignment because I’ve had to drive through a lot of road construction and the aftermath of flooding rains. They got me in promptly and made the necessary adjustments. The wa More

by mabellefarlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alicia, previously Jason, everyone always nice
Report | Print
Jul 11, 2025 -

Don Vance Ford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Don Vance Ford. We look forward to having you as one of our valued customers for many more years to come! Clint Callaway Service Manager Clint.callaway@donvanceautogroup.com 417-859-2600

June 23, 2025

Very poor customer service. They just want to sell a car and not take care of the customer after they get your money. I would not recommend this dealership. More

by Bobby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Can’t remember names
Report | Print
Jun 26, 2025 -

Don Vance Ford responded

Bobby, we're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. We'd love to get to the bottom of this and turn things around for you. Andrea Vance andrea.vance@donvanceautogroup.com 417-859-4600

1
2
...
10