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Don Vance Chrysler Dodge Jeep Ram
Marshfield, MO
90 Reviews
Don Vance Auto Group is 3rd generation locally owned and operated.
At the helm of Don Vance Ford and expanding to include Don Vance Chrysler Dodge Jeep Ram, our legacy is woven with the spirit of service, expertise, and a passion for delivering excellence. It all started with Big Don, a retired U.S. Air Force veteran who started into the world of car sales in 1978, planting the roots of the original Don Vance Ford in Versailles, Missouri. Through dedication and learning the ropes, Big Don laid the foundation of our commitment to quality and customer trust.
His son, Don Vance Jr., stood alongside him, absorbing and modernizing the business for 11 years before co-founding Don Vance Ford in Marshfield in 1992. Since then, Dons wife Vickey and their 3 kids- Donald, Andrea, and Savanna have joined the business. Though the car industry is ever changing our goal has always been the same: showcase America’s best vehicles, fairly priced, and forge relationships based on unwavering trust and love for what we do.
Our accolades, from being one of Ford’s top dealerships for Super-Duty Trucks to receiving the prestigious President’s Award over the years, reflect our commitment to excellence. But our dedication goes beyond sales—our foray into Don Vance Chrysler Dodge Jeep Ram expanded our horizons, enabling us to redefine exceptional customer experiences. Awards like the FCA Customer First For Excellence Award, bestowed upon us consecutive years, validate our relentless pursuit of providing unparalleled service, as judged by esteemed organizations like J.D. Power & Associates.
At the heart of our business beats a commitment to service, extending from our customers to the communities we proudly serve. Our state-of-the-art facilities and a team of Certified Technicians, Advisors, and Support Staff ensure that whether it’s a routine oil change or extensive engine repairs, your vehicle needs are handled with expertise and care. Here at Don Vance, we’re more than a dealership; we’re a family, treating employees, vendors, and customers alike with the warmth and care that family deserves.
Experience a car-buying journey redefined at Don Vance, where upfront pricing meets downhome service. Our commitment is simple: offer our very best price, harnessing our buying power and discounts, ensuring transparency from the start. Whether you’re purchasing your next vehicle from us or allowing us to find your perfect match, expect not just a great deal on a quality vehicle, but an experience you’ll delight in sharing with friends. At Don Vance, it’s not just about selling cars; it’s about fostering relationships that stand the test of time
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 90 reviews
Verified Customer
September 29, 2025
We got a nice care for a reasonable price. As soon as we left the fuel light came on had to stop for gas. Hit a bump and the mirror and 2 panels fell off. Had to stop and figure how to get mir As soon as we left the fuel light came on had to stop for gas. Hit a bump and the mirror and 2 panels fell off. Had to stop and figure how to get mirror and panels back in place. Gary Skelton was very helpful and polite enjoyed working with him. Stopped back at dealer they gave me a full tank of gas More
by pjoplin
Employees Worked With
Gary Skelton
September 29, 2025
You had a great selection to choose from my sales person was one of the nicest people you could ever meet and even came in on his day off when I was closing the sale. No high pressure from him which I reall was one of the nicest people you could ever meet and even came in on his day off when I was closing the sale. No high pressure from him which I really appreciated. This is why I keep buying new vehicles From this dealership. More
by herefishyfishy21
Employees Worked With
Aaron
September 27, 2025
Joey was very knowledgeable and helpful. He was able to help up find the best Jeep Gladiator to suit us. He was patient with us due to our travel and kept in contact as we worked with our ba He was able to help up find the best Jeep Gladiator to suit us. He was patient with us due to our travel and kept in contact as we worked with our bank. I would definitely recommend our friends to Don Vance for their next new car. More
by larendawilliams
Employees Worked With
Joey Chambers
September 26, 2025
I called and scheduled an appointment 3 weeks in advance. When I arrived they said I didn’t have an appointment, they argued with me and then said they would work me in. I later asked about my maintenance pl When I arrived they said I didn’t have an appointment, they argued with me and then said they would work me in. I later asked about my maintenance plan and what all it included, they could not answer my questions nor tried to figure it out. After my maintenance plan expires I will not be returning. More
by amandabrown1006
Employees Worked With
Service department
September 25, 2025
I had my Jeep in on September 3rd for oil change. The oil filter wasn't secured properly, and was leaking oil. I had to have the Jeep towed to Corwin Jeep. They charged me $163.79. I feel like I The oil filter wasn't secured properly, and was leaking oil. I had to have the Jeep towed to Corwin Jeep. They charged me $163.79. I feel like I should be reimbursed this amount. As it wasn't my fault it the job wasn't done right, and I was without a vehicle for 2 days. More
by cherylannprier
Employees Worked With
Chris Pererson
September 24, 2025
No high pressure sales. Very friendly and helpful salesman answered any questions I had made it a very enjoyable buying experience would buy again from Don Vance Auto Group Very friendly and helpful salesman answered any questions I had made it a very enjoyable buying experience would buy again from Don Vance Auto Group More
by Bigcat1965mo
Employees Worked With
Mike aka little Mike
September 24, 2025
Madison was the sales person that I dealt with and she was pleasant to deal with. I was pleased with the deal that we worked out on the vehicle. They delivered the truck to me, over a 100 miles one way a was pleasant to deal with. I was pleased with the deal that we worked out on the vehicle. They delivered the truck to me, over a 100 miles one way and got it to me a couple of day’s earlier than expected. JJ Kansas More
by jljoutdoors
Employees Worked With
Madison
September 20, 2025
Everything was great! Everyone I talked with was friendly and efficient. The service was completed more quickly than I expected. Anytime I need something done. they are my Everyone I talked with was friendly and efficient. The service was completed more quickly than I expected. Anytime I need something done. they are my chosen company. I certainly recommend them! More
by kentzumwalt
Employees Worked With
Don’t remember
