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Don Vance Chrysler Dodge Jeep Ram
Marshfield, MO
207 Reviews
Don Vance Auto Group is 3rd generation locally owned and operated.
At the helm of Don Vance Ford and expanding to include Don Vance Chrysler Dodge Jeep Ram, our legacy is woven with the spirit of service, expertise, and a passion for delivering excellence. It all started with Big Don, a retired U.S. Air Force veteran who started into the world of car sales in 1978, planting the roots of the original Don Vance Ford in Versailles, Missouri. Through dedication and learning the ropes, Big Don laid the foundation of our commitment to quality and customer trust.
His son, Don Vance Jr., stood alongside him, absorbing and modernizing the business for 11 years before co-founding Don Vance Ford in Marshfield in 1992. Since then, Dons wife Vickey and their 3 kids- Donald, Andrea, and Savanna have joined the business. Though the car industry is ever changing our goal has always been the same: showcase America’s best vehicles, fairly priced, and forge relationships based on unwavering trust and love for what we do.
Our accolades, from being one of Ford’s top dealerships for Super-Duty Trucks to receiving the prestigious President’s Award over the years, reflect our commitment to excellence. But our dedication goes beyond sales—our foray into Don Vance Chrysler Dodge Jeep Ram expanded our horizons, enabling us to redefine exceptional customer experiences. Awards like the FCA Customer First For Excellence Award, bestowed upon us consecutive years, validate our relentless pursuit of providing unparalleled service, as judged by esteemed organizations like J.D. Power & Associates.
At the heart of our business beats a commitment to service, extending from our customers to the communities we proudly serve. Our state-of-the-art facilities and a team of Certified Technicians, Advisors, and Support Staff ensure that whether it’s a routine oil change or extensive engine repairs, your vehicle needs are handled with expertise and care. Here at Don Vance, we’re more than a dealership; we’re a family, treating employees, vendors, and customers alike with the warmth and care that family deserves.
Experience a car-buying journey redefined at Don Vance, where upfront pricing meets downhome service. Our commitment is simple: offer our very best price, harnessing our buying power and discounts, ensuring transparency from the start. Whether you’re purchasing your next vehicle from us or allowing us to find your perfect match, expect not just a great deal on a quality vehicle, but an experience you’ll delight in sharing with friends. At Don Vance, it’s not just about selling cars; it’s about fostering relationships that stand the test of time
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 207 reviews
Verified Customer
January 23, 2026
The team did a great job checking me in and getting my oil changed. Service tech was Duell and was very personable and very knowledgeable. Thanks again. oil changed. Service tech was Duell and was very personable and very knowledgeable. Thanks again. More
by Kjskds2020
Employees Worked With
Duell
January 22, 2026
Decided to stop in and "just look" and i can say that it was the best decision we could have made. From start to finish it was the best experience we have had. Our salesman Steve Nix listened to our needs a was the best decision we could have made. From start to finish it was the best experience we have had. Our salesman Steve Nix listened to our needs and went out of his way to find what we needed. He didn't try to push us or sale us anything we wasn't interested in. He also treated us with respect and listened to every question we had and any concerns. From sales to finance was so smooth and fast it was unbelievable. Then after everything was finished the manager introduced him self and reassured me that if we needed anything or had any questions we was more than welcome to call him. To be honest we did not look forward to car shopping after loosing a vehicle in a accident after only having it 7 months and having a terrible experience with that dealership.But i can also say that Don Vance changed that for us and we look forward to continuing to do business in the future. More
by Pacer Salkil
Employees Worked With
Steve Nix
January 21, 2026
It was a very pleasant experience from start to finish. Aaron, my salesman was very professional and everybody there was very polite. I would definitely recommend this dealership to everyone Aaron, my salesman was very professional and everybody there was very polite. I would definitely recommend this dealership to everyone More
by mikeheidger1
Employees Worked With
Aaron
January 20, 2026
Did not have the right mileage on the sticker on the window. It was 5000 miles for next service instead of 7500 fuel filter was not reset drove another hundred miles after service fuel filter come on th window. It was 5000 miles for next service instead of 7500 fuel filter was not reset drove another hundred miles after service fuel filter come on the dash had to stop and reset it myself. I was told when we bought the service plan you guys would fill the def tank was not full. The guy at the service. desk said it's only allows one jug DEF More
by Cstarkey21
