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Don Vance Chrysler Dodge Jeep Ram
Marshfield, MO
15 Reviews
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Showing 15 reviews
October 25, 2024
Extremely dishonest dealership! !! Priced a 2024 RAM 1500 Laramie that had an MSRP of $72,415 and was showing a dealer discount of $17,929 with rebates from RAM totaling $4,500. !! Priced a 2024 RAM 1500 Laramie that had an MSRP of $72,415 and was showing a dealer discount of $17,929 with rebates from RAM totaling $4,500. This particular truck has hail damage, which would explain the sizeable dealer discount. I questioned the salesman about the manufacturer rebates, as it should have been a 15% off MSRP rebate instead of $4,500. That would have made the rebate from RAM, a total of $10,862. He acted like he had no idea what this rebate was. It is a national rebate, so everyone qualifies for it. This 15% off MSRP rebate would have added an additional discount off the truck of $6,362. When coupling that with the dealer discount (again on a truck that has hail damage), total discounts should have been $28,791, for a sale price of $43,624. Unfortunately when I questioned them about this, all of a sudden, they tell me that it doesn't matter if I take the $4,500 rebate showing on their website, or the 15% off MSRP rebate that I asked them about (which was $10,862), the price of the truck was going to be the same. This is the deceptive and dishonest part. They already had a dealer discount. That dealer discount should have been honored regardless of the rebates from RAM. Instead, they were going to lower the dealer discount so that I wouldn't get the additional $6K off, for taking a truck off their hands that has hail damage. Salesman had no good explanation for me other than it is at the discretion of the manager as to what the dealer discount will be on the vehicle. In other word, they can change it at anytime if it doesn't benefit them, despite already advertising it on their website. They only did that because they knew they were in a situation where they should have given me the extra discount. Instead, they chose to be dishonest and deceptive. More
by drew01251972
Employees Worked With
Aaron Robirds
February 22, 2024
In the last 5 months we have bought 2 vehicles from Skyler a 2023 Gladiator and 2022 Grand Cherokee 4xe and the experience has been great. Skyler has answered all our questions and the dealership has p Skyler a 2023 Gladiator and 2022 Grand Cherokee 4xe and the experience has been great. Skyler has answered all our questions and the dealership has provided great support to the process. If your looking for a vehicle I recommend the Don Vance team, and Skyler specifically, to help get you set up with what your after. More
by Michael R
Employees Worked With
Skyler Hanson
October 15, 2022
Bought a 2015 Ford Edge from Don Vance Jeep in June 2022 (approximately 3,000 miles ago). Now Don Vance Ford says we need a new engine to the tune of approximately $7,000. They say they changed the engine o (approximately 3,000 miles ago). Now Don Vance Ford says we need a new engine to the tune of approximately $7,000. They say they changed the engine oil, but the oil dipstick is seized in the engine and they didn’t put a oil change sticker on the windshield. My fault for not checking on that. I would not recommend this dealership for any business. They’re not even willing to help me out with a trade in without discounting their offer by the full price of a new engine More
by Brandyn
Employees Worked With
Ken Fowler and Sales Manager at Don Vance Jeep.
November 22, 2021
Great, friendly fair service. Efficiency somewhat lacking and wait period a bit overextended. Expected date and time the vehicle was available got changed constantly, but we are happy with the vehicle we rec and wait period a bit overextended. Expected date and time the vehicle was available got changed constantly, but we are happy with the vehicle we received, the price we paid, and the financial assistance that was provided. Overall it was a satisfactory experience. More
by Gracedegase2010
Employees Worked With
Mitch, Andy
November 15, 2020
I bought a 2018 Ford F-250 from Steve nix, I went up there to look at a brand new ram but I really wanted a Ford and he told me he could sell me a Ford from their Ford house. Easiest dealership I have e there to look at a brand new ram but I really wanted a Ford and he told me he could sell me a Ford from their Ford house. Easiest dealership I have ever dealt with. Steve went above and beyond to help me get the Ford I wanted thanks More
by towboy88
Employees Worked With
Steve Nix
September 21, 2017
Bought a Ram 1500 Big Horn pickup They were nice, the price was good and they even split the difference with us on running boards and installed them quickly. After the horrrible exper They were nice, the price was good and they even split the difference with us on running boards and installed them quickly. After the horrrible experience we had at Corwin this place was GREAT! More
by Theresa A Matney
Employees Worked With
Bill Busch
