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Don Vance Chrysler Dodge Jeep Ram

Marshfield, MO

Overview
Reviews
Vehicles
4.4
117 Reviews
Don Vance Auto Group is 3rd generation locally owned and operated. At the helm of Don Vance Ford and expanding to include Don Vance Chrysler Dodge Jeep Ram, our legacy is woven with the spirit of service, expertise, and a passion for delivering excellence. It all started with Big Don, a retired U.S. Air Force veteran who started into the world of car sales in 1978, planting the roots of the original Don Vance Ford in Versailles, Missouri. Through dedication and learning the ropes, Big Don laid the foundation of our commitment to quality and customer trust. His son, Don Vance Jr., stood alongside him, absorbing and modernizing the business for 11 years before co-founding Don Vance Ford in Marshfield in 1992. Since then, Dons wife Vickey and their 3 kids- Donald, Andrea, and Savanna have joined the business. Though the car industry is ever changing our goal has always been the same: showcase America’s best vehicles, fairly priced, and forge relationships based on unwavering trust and love for what we do. Our accolades, from being one of Ford’s top dealerships for Super-Duty Trucks to receiving the prestigious President’s Award over the years, reflect our commitment to excellence. But our dedication goes beyond sales—our foray into Don Vance Chrysler Dodge Jeep Ram expanded our horizons, enabling us to redefine exceptional customer experiences. Awards like the FCA Customer First For Excellence Award, bestowed upon us consecutive years, validate our relentless pursuit of providing unparalleled service, as judged by esteemed organizations like J.D. Power & Associates. At the heart of our business beats a commitment to service, extending from our customers to the communities we proudly serve. Our state-of-the-art facilities and a team of Certified Technicians, Advisors, and Support Staff ensure that whether it’s a routine oil change or extensive engine repairs, your vehicle needs are handled with expertise and care. Here at Don Vance, we’re more than a dealership; we’re a family, treating employees, vendors, and customers alike with the warmth and care that family deserves. Experience a car-buying journey redefined at Don Vance, where upfront pricing meets downhome service. Our commitment is simple: offer our very best price, harnessing our buying power and discounts, ensuring transparency from the start. Whether you’re purchasing your next vehicle from us or allowing us to find your perfect match, expect not just a great deal on a quality vehicle, but an experience you’ll delight in sharing with friends. At Don Vance, it’s not just about selling cars; it’s about fostering relationships that stand the test of time
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14897 State Hwy 38

Marshfield, MO

65706

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Showing 117 reviews

November 15, 2025

Good and understanding James was very relatable. He was very understanding and friendly. He was professional. More

by abswhiten
Recommend Dealer
Yes
Employees Worked With
James Lynch
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Nov 15, 2025 -

Don Vance Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 15, 2025

Very friendly people especially Mr. Chambers. Thank you for making car buying easier and fun. More

by mz_2007
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Chambers
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Nov 15, 2025 -

Don Vance Chrysler Dodge Jeep Ram responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Don Vance Chrysler Dodge Jeep Ram. We look forward to having you as one of our valued customers for many more years to come!

November 14, 2025

Joey C. was AMAZINGGGG sales guy, I highly recommend him to ALL my people & friends!! More

by jenagoodman2002
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey C
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Nov 16, 2025 -

Don Vance Chrysler Dodge Jeep Ram responded

Thanks for sharing about your experience with Don Vance Chrysler Dodge Jeep Ram. We appreciate your business and hope to see you again soon!

November 13, 2025

The service department is why we do our car business there. Jacee, Duwell and the technicians are the best. More

by rosskaren89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacee
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Nov 13, 2025 -

Don Vance Chrysler Dodge Jeep Ram responded

Thanks for sharing your thoughts about your experience with Don Vance Chrysler Dodge Jeep Ram. We appreciate your business and hope to see you again soon!

November 13, 2025

The last two times I brought my car in for tire work they have damaged my rims. First time they broke the valve stem and tried to cover it up and the second they had to force a socket on a damaged lug nut an More

by mathewcorle
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
All
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November 12, 2025

No It was a great experience and would go back They were great sales men More

by Sherianneluna
Recommend Dealer
Yes
Employees Worked With
Wade
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Nov 12, 2025 -

Don Vance Chrysler Dodge Jeep Ram responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Don Vance Chrysler Dodge Jeep Ram!

November 11, 2025

They presented a few good options for me to consider when I was deciding what tires to put on my car. I made a choice and they made the rest of the transaction simple and seamless. I am very happy with what More

by Garywskelton
Recommend Dealer
Yes
Employees Worked With
Service writer John and service dept manager Jaycee.
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Nov 11, 2025 -

Don Vance Chrysler Dodge Jeep Ram responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Don Vance Chrysler Dodge Jeep Ram to be a positive one. Please don't hesitate to reach out if you need anything else.

November 11, 2025

You have always came through for me, and such excellent work. Thank you so much! More

by jay.ellen57
Recommend Dealer
Yes
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Nov 11, 2025 -

Don Vance Chrysler Dodge Jeep Ram responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Don Vance Chrysler Dodge Jeep Ram.

November 11, 2025

I needed a rock chip fixed They told me where to meet the gentleman to have it fixed More

by galbreath_53
Recommend Dealer
Yes
Employees Worked With
Service department
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Nov 11, 2025 -

Don Vance Chrysler Dodge Jeep Ram responded

Thank you for choosing Don Vance Chrysler Dodge Jeep Ram. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 09, 2025

Service is great, my 2025 jeep grand cherokee is a xxx! So many issues for an expensive vehicle More

by Releaseandreceivetouch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know
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Nov 09, 2025 -

Don Vance Chrysler Dodge Jeep Ram responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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