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Don Vance Chrysler Dodge Jeep Ram

Marshfield, MO

Overview
Reviews
Vehicles
4.5
185 Reviews
Don Vance Auto Group is 3rd generation locally owned and operated. At the helm of Don Vance Ford and expanding to include Don Vance Chrysler Dodge Jeep Ram, our legacy is woven with the spirit of service, expertise, and a passion for delivering excellence. It all started with Big Don, a retired U.S. Air Force veteran who started into the world of car sales in 1978, planting the roots of the original Don Vance Ford in Versailles, Missouri. Through dedication and learning the ropes, Big Don laid the foundation of our commitment to quality and customer trust. His son, Don Vance Jr., stood alongside him, absorbing and modernizing the business for 11 years before co-founding Don Vance Ford in Marshfield in 1992. Since then, Dons wife Vickey and their 3 kids- Donald, Andrea, and Savanna have joined the business. Though the car industry is ever changing our goal has always been the same: showcase America’s best vehicles, fairly priced, and forge relationships based on unwavering trust and love for what we do. Our accolades, from being one of Ford’s top dealerships for Super-Duty Trucks to receiving the prestigious President’s Award over the years, reflect our commitment to excellence. But our dedication goes beyond sales—our foray into Don Vance Chrysler Dodge Jeep Ram expanded our horizons, enabling us to redefine exceptional customer experiences. Awards like the FCA Customer First For Excellence Award, bestowed upon us consecutive years, validate our relentless pursuit of providing unparalleled service, as judged by esteemed organizations like J.D. Power & Associates. At the heart of our business beats a commitment to service, extending from our customers to the communities we proudly serve. Our state-of-the-art facilities and a team of Certified Technicians, Advisors, and Support Staff ensure that whether it’s a routine oil change or extensive engine repairs, your vehicle needs are handled with expertise and care. Here at Don Vance, we’re more than a dealership; we’re a family, treating employees, vendors, and customers alike with the warmth and care that family deserves. Experience a car-buying journey redefined at Don Vance, where upfront pricing meets downhome service. Our commitment is simple: offer our very best price, harnessing our buying power and discounts, ensuring transparency from the start. Whether you’re purchasing your next vehicle from us or allowing us to find your perfect match, expect not just a great deal on a quality vehicle, but an experience you’ll delight in sharing with friends. At Don Vance, it’s not just about selling cars; it’s about fostering relationships that stand the test of time
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14897 State Hwy 38

Marshfield, MO

65706

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Showing 185 reviews

January 12, 2026

Excellent, quick, efficient service. Conscientious regarding future service and or maintenance needs. Immediate appointments and timely service More

by belindabaldus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duell, Jaycee
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Jan 12, 2026 -

Don Vance Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 10, 2026

Joey worked very well with us to choose what we wanted in a no pressure way. The lady that did our paperwork was very nice too. I don't remember her name. More

by willowriverww
Recommend Dealer
Yes
Employees Worked With
Joey
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Jan 10, 2026 -

Don Vance Chrysler Dodge Jeep Ram responded

Thanks for your feedback on your recent visit to Don Vance Chrysler Dodge Jeep Ram. It's great to hear that we were able to assist you and that you had such a positive experience.

January 10, 2026

Professional and efficient The staff was courteous and I never have a problem scheduling an appointment. More

by dgm65804
Recommend Dealer
Yes
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Jan 10, 2026 -

Don Vance Chrysler Dodge Jeep Ram responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Don Vance Chrysler Dodge Jeep Ram.

January 10, 2026

Not very friendly when I arrived. When service was done, a different person helped me and was more friendly. More

by susanscarborough1
Recommend Dealer
Yes
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Jan 11, 2026 -

Don Vance Chrysler Dodge Jeep Ram responded

Thank you for bringing this to our attention. If you'd be willing to provide more information about your visit, Susan, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

January 09, 2026

Usually very good. Just Didn't receive multi point inspection paperwork Everything else was just fine. More

by gsbullroc
Recommend Dealer
Yes
Employees Worked With
RO 4101829/1 Hayden Hollinger
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Jan 11, 2026 -

Don Vance Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your feedback with us. We will share your comments with our team, and we look forward to working with you again.

January 09, 2026

Fantastic They always take good care of me and my jeep I will continue to bring my jeep there More

by jay.ellen57
Recommend Dealer
Yes
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Jan 09, 2026 -

Don Vance Chrysler Dodge Jeep Ram responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Don Vance Chrysler Dodge Jeep Ram!

January 09, 2026

Fantastic They always take good care of me and my jeep I will continue to bring my jeep there More

by jay.ellen57
Recommend Dealer
Yes
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Jan 09, 2026 -

Don Vance Chrysler Dodge Jeep Ram responded

Thanks for sharing your thoughts about your experience with Don Vance Chrysler Dodge Jeep Ram. We appreciate your business and hope to see you again soon!

January 09, 2026

Fantastic They always take good care of me and my jeep I will continue to bring my jeep there More

by jay.ellen57
Recommend Dealer
Yes
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Jan 09, 2026 -

Don Vance Chrysler Dodge Jeep Ram responded

Thank you for choosing Don Vance Chrysler Dodge Jeep Ram. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 09, 2026

Excellent service, sales and all the staff and I mentioned a few names above!!! All 10 stars More

by iluvmy3kids
Recommend Dealer
Yes
Employees Worked With
Jacee,Tom, Cameron, Dule and John are all 10 stars They were caring professional and I would highly recommend Don Vance and all their staff Thank you Joh and Karen 314 566 5000
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Jan 09, 2026 -

Don Vance Chrysler Dodge Jeep Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Don Vance Chrysler Dodge Jeep Ram, we look forward to having you as a valued customer for many years to come!

January 08, 2026

Clean comfortable waiting area with snacks and drinks. Professional employees that value your time and communication is great. More

by doberman161spb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon-jaycee-
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Jan 08, 2026 -

Don Vance Chrysler Dodge Jeep Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Don Vance Chrysler Dodge Jeep Ram, we look forward to having you as a valued customer for many years to come!

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