Don Vance Chrysler Dodge Jeep Ram

I couldn't have had a more pleasant and hassel free experience. Very nice people. Excellent!! experience. Very nice people. Excellent!! More

Said I had 2 oil leaks, my mechanic did not find any leaks &. I paid & I paid $160.00 for a diagnostic test!!’n leaks &. I paid & I paid $160.00 for a diagnostic test!!’n More

Don Vance is an excellent dealership. Service manager Jaycee and her staff always take outstanding care of my vehicle and treat me like a valued customer. This time the check engine lig Service manager Jaycee and her staff always take outstanding care of my vehicle and treat me like a valued customer. This time the check engine light was troubleshot in a matter of minutes and the correct part was ordered. When I brought it back in for repair, they kept me updated on the status and the truck was ready when promised. From Jaycee, John, and the extremely talented service staff, my Ram has received excellent care from a new truck to now having over 298000 miles. More

Scheduling the appointment was quick and easy. The technician who completed the work did an excellent job and completed the work sooner than expected. I am sorry, I do not remember his name. The technician who completed the work did an excellent job and completed the work sooner than expected. I am sorry, I do not remember his name. More

Went in to look at a jeep I was interested in. Took a test drive, was basically what I was looking for, decided to buy it. John was on point throughout the process, made it easy and I was on my wa Took a test drive, was basically what I was looking for, decided to buy it. John was on point throughout the process, made it easy and I was on my way quickly. More

Really great experience Salesman and finance are very nice and take excellent care of you and got a free hat! nice and take excellent care of you and got a free hat! More

Madison & Robin were great to work with! Will be coming back when the husband is ready for a new truck. Will be coming back when the husband is ready for a new truck. More

Duell was professional, educated, prompt and understanding/caring. He got my jeep to be diagnosed and fixed quickly. The mechanic (cannot remember his name) spoke to me and helped ease my worrie understanding/caring. He got my jeep to be diagnosed and fixed quickly. The mechanic (cannot remember his name) spoke to me and helped ease my worries as well. More

Every time I've had my Ram serviced I've had issues. The first time they rotated my tires they didn't put one of the simulator hubcaps on good and it fell off on the way home and they wouldn't replace i The first time they rotated my tires they didn't put one of the simulator hubcaps on good and it fell off on the way home and they wouldn't replace it. They wanted $150. For another one. They never fill up the DEF which i was told when I bought it that they would fill it up any time it needed it. I've told them that my dash cover is coming off. I have the bumper to bumper that's still in warranty and they said I'd have to pay half of the cost to replace it. I agreed to do it but I doubt if they even ordered the replacement. This last time they serviced it I drove it home and parked it for a couple of days and it wouldn't start. I called them and they said I'd have to have it towed in. I did and I guess the batteries were bad. They charged me almost $1000. For 2 batteries. I'm just not happy at all with them. I'll probably be trading my 2020 Ram Mega Cab dually off soon. It has 41,000 miles on it. I'm a Cash paying customer but if you were me would you be going back to Don Vance to trade? More

Good customer service. I didn't really get the vehicle I wanted, but I got a fair deal I guess. I didn't really get the vehicle I wanted, but I got a fair deal I guess. More