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Don Thornton Volkswagen of Tulsa
Tulsa, OK
262 Reviews
Welcome Volkswagen Enthusiasts! Thank you for taking the time to consider Don Thornton Volkswagen for your next vehicle purchase or service. We understand our Volkswagen clients needs and that is why we strive to provide the best car shopping and vehicle service experience each and every time you visit our dealership. Check out our website for all the current sales and service offers, we update it weekly! There you can schedule a test drive OR your next vehicle service without ever having to pick up the phone! We welcome you to rate your experience with our dealership here.
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Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 262 reviews
October 04, 2018
Staff appeared to have little to no experience or honesty We had a long, drawn out, unpleasant experience. We arrived with exactly what we had in mind, and they immediately tried to sell us way over our b We had a long, drawn out, unpleasant experience. We arrived with exactly what we had in mind, and they immediately tried to sell us way over our budget. The sales woman did not know details about the vehicles. Their intranet was down every time we needed to verify a spec. They were very pushy as well, and ended up selling me a vehicle that I had originally asked about, which they said they did not have. We tried to walk away multiple times, they would not give my keys back for my trade-in, therefore we could not leave. But when we were finally getting ready to walk out for the 3rd time, they brought the vehicle around that we originally asked for, just different color. I thought there weren’t any other issues, until today when I get my first oil change and realized I have the wrong filter. This is because my bill of sale has incorrect information about my vehicle, stating i have a 3.6L engine when it’s actually 2.0L. This also steered me to check the VIN and look up the MSRP. They listed the MSRP on bill of sale almost $2000 more than what was listed online when I did a VIN lookup. I will not be giving my business to this dealership again. If I decide to stay with VW I will go to Arkansas next time. More
by T. Crouch
Employees Worked With
Gabriel Fagan, Nikki Warren
October 04, 2018
Best experience! This is my second vehicle from Don Thornton and I would recommend them to anyone looking for a new or preowned vehicle! They go above and beyond to he This is my second vehicle from Don Thornton and I would recommend them to anyone looking for a new or preowned vehicle! They go above and beyond to help their customers! The minute you walk through the doors, you are greeted with a smile. They are the best, from sales, finance, to the service department. They love what they do and it shows! More
by Jennylaw7
Employees Worked With
Katie Beadell, Joy Airehrour, Michael Sullivan, Bryan Peek
October 03, 2018
Best Service in Town! Buying a car here was quick and easy. There aren’t many dealerships in Tulsa that can get you in and out in a matter of a couple of hours from not kno Buying a car here was quick and easy. There aren’t many dealerships in Tulsa that can get you in and out in a matter of a couple of hours from not knowing st all what you’re looking for! Zach Brown is the man! More
by Nathanlp0
Employees Worked With
Zach Brown, Joe Odom, Bryan Peek
October 01, 2018
Outstanding Dealership! Can't say enough about what a pleasant experience it was, yet again, after buying our 3rd vehicle from Don Thornton VW and salesman Zach Brown. Two pr Can't say enough about what a pleasant experience it was, yet again, after buying our 3rd vehicle from Don Thornton VW and salesman Zach Brown. Two previous VW's and now an amazing Volvo. No haggle, no hussle, just a great experience all the way around. GO see Zach and tell him Scott Averill sent you!! You could get a free Pepsi!! :) More
by saverill
Employees Worked With
Zach Brown
September 17, 2018
Got exactly what I was looking for Greg was very pleasant to work with, I told him what I was looking for and he gave me exactly what I wanted. I was very satisfied. Greg was very pleasant to work with, I told him what I was looking for and he gave me exactly what I wanted. I was very satisfied. More
by Stephann
Employees Worked With
Greg Brown
September 15, 2018
awesome experience buying first sports car I give the rating for the great job of showing me all about the features of one of the fastest cars on the lot and the nicest that Zach Brown has done I give the rating for the great job of showing me all about the features of one of the fastest cars on the lot and the nicest that Zach Brown has done when working on selling me this wonderful car. He was patient with me while I made my decision, he was swift in taking me out to experience a drive/ride in this thing and he worked with me to make sure I got the best deal I could. Out of all the people I've met that worked in dealerships, Zach is one of the nicest and most sincere guys I've dealt with that's a pretty cool dude to talk to. And anyone that wants a great car buying experience should talk to him. More
by ultracherry
Employees Worked With
Doug Bray, Zach Brown
September 11, 2018
Madeline Spillars Experience Overall experience was very good and Zack did a great job through the sales process and orientation of the new vehicle. Overall was a very positive e Overall experience was very good and Zack did a great job through the sales process and orientation of the new vehicle. Overall was a very positive experience. More
by SADavis1963
Employees Worked With
Zach Brown
September 08, 2018
New car success Salesman was very attentive but not pushy. Listen to what I was looking for and found the vehicle. Had everything ready for me to pickup. Would Salesman was very attentive but not pushy. Listen to what I was looking for and found the vehicle. Had everything ready for me to pickup. Would recommend he dealership and Greg to anyone. More
by High Five
Employees Worked With
Greg Brown
August 27, 2018
Rating Dealer Don Thornton VW We've found the relationship with this dealership and their people very helpful and easy, no pressure in our purchase. We have dealt with Don Thornton We've found the relationship with this dealership and their people very helpful and easy, no pressure in our purchase. We have dealt with Don Thornton for a previous purchase of our Passat and our experience with service has been outstanding. Thank you The Dearhamer family. More
by D&Jteam
Employees Worked With
Katie Beadell, Zach Brown, Michael Sullivan
August 26, 2018
Stood behind their product. Acted with integrity We purchased a used car and there were some surprises that the dealer was not expecting. They took care of everything without question and made sure w We purchased a used car and there were some surprises that the dealer was not expecting. They took care of everything without question and made sure we were not hurting for transportation. Far more than we expected for a used car. Thanks Greg Brown and team More
by Bryan
Employees Worked With
Greg Brown
