
Don Sitts Auto Sales Inc
Cuyahoga Falls, OH

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I had an exceptional experience purchasing my 2024 Tesla Model Y from Don Sitts Auto! GM Ed Tuma and the entire team treated me with professionalism, honesty, and zero pressure--something that's hard to com Model Y from Don Sitts Auto! GM Ed Tuma and the entire team treated me with professionalism, honesty, and zero pressure--something that's hard to come by in the car buying world. The team was incredibly knowledgeable about the Tesla. They made the entire process smooth, efficient, and transparent. The 2024 Model Y was in immaculate condition, and very fairly priced. What really stood out was the customer service--everyone I interacted with took the time to answer my questions, explain the vehicle's features, and make sure I was confident in my decision. No gimmicks, no surprises, just a great deal and excellent service. I highly recommend Don Sitts Auto to anyone looking for a high-quality vehicle and a dealership experience you can actually enjoy. I love my new Tesla and will absolutely return for future purchases! More
We have now bought two cars from them. They have been absolutely amazing to us. Allowing us to test drive multiple cars, making sure we picked the one that we wanted. We will continue to s They have been absolutely amazing to us. Allowing us to test drive multiple cars, making sure we picked the one that we wanted. We will continue to ship with them first. More
Met with salesperson. Very nice. They gave me a very fair price for my trade. In and out in less than ninety minutes. None of the drawn out crap at other dealers. Very nice. They gave me a very fair price for my trade. In and out in less than ninety minutes. None of the drawn out crap at other dealers. More
Awesome. They found the car i wanted at price I wanted and service is always great. Low pressure and great family atmosphere. Much better than the big box de They found the car i wanted at price I wanted and service is always great. Low pressure and great family atmosphere. Much better than the big box dealers with the sales sharks circling. More
Very reputable and responsive. From the driver Terry who picked me up at the airport to Mike my salesman, very personable and a pleasure to deal with. The car was everything it was From the driver Terry who picked me up at the airport to Mike my salesman, very personable and a pleasure to deal with. The car was everything it was represented to be! More
Very bad service from sales person Terry, worse yet when I complained she lied to cover up her unprofessionalism. Manager made a lame apology... I would not trust a dealer who supports unprofessional and di I complained she lied to cover up her unprofessionalism. Manager made a lame apology... I would not trust a dealer who supports unprofessional and dishonest employees More
The only dealer I buy from! I have been buying from Don Sitts for 20 years & bought another car today from Mike! Mike has been good to me I have bought the last 3 cars from him! I saw the owner today Don S Sitts for 20 years & bought another car today from Mike! Mike has been good to me I have bought the last 3 cars from him! I saw the owner today Don Sitts he said hello to me! A lot of people don't know this... but 15 or 20 years ago the extended warranties that they offer went out of business & Don honored the customers who had the warranties Don Sitts paid for repairs ourt of his own pocket it cost him 2 or 3 million if I remember I know it was at least a million he paid out of his pocket which he didn't have to. This is the only dealer I go to! I highly recommend them! More
Terrible experience. The salesperson was dishonest, or he had no knowledge about vehicles. Right after we bought a 10 year old used car for our 18 year old daughter, we faced many failures and had to brin he had no knowledge about vehicles. Right after we bought a 10 year old used car for our 18 year old daughter, we faced many failures and had to bring to the garage for repair$$$ This was a safety issue. My daughter could have been stuck on the way to her college if we did not notice prior to her departure. SAFETY is the most important factor for buying a first car for young adults. Please be honest and tell the customer if you are aware of any problems as a human being. I wonder if he sold this car to his own family( especially a teen driver)?? More
I have never been treated so fairly as in this dealership. Darlene was with me through selling my Lease and buying a good used car. Thank you all very much. dealership. Darlene was with me through selling my Lease and buying a good used car. Thank you all very much. More