Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
52 Reviews of Don Ringler Chevrolet - Service Center
Sort by
February 13, 2016
One of the men re-set what was showing on the dash. He was very patient in showing me how to use the info on the stirring wheel. He re-set it, then showed me what I could do later. He was very patient in showing me how to use the info on the stirring wheel. He re-set it, then showed me what I could do later. More
by Katy
Employees Worked With
I don't know his name. A young man in the office where you schedule repairs.
November 27, 2015
Loyal and Local A loyal and local dealership is always my go to when needing to have service or to purchase a vehicle. My family and I love our Chevys. The people at A loyal and local dealership is always my go to when needing to have service or to purchase a vehicle. My family and I love our Chevys. The people at Don Ringler have always taken care of us and our vehicles. They always try to "do what it takes" every time and that's why we keep going back. I took my Traverse in for service and walked out with a new Suburban. It was an unplanned purchase but totally worth it! More
by Katywaller16
Employees Worked With
Sarah Housley
November 12, 2015
Servicei I went in to make appt for service & and the gentleman at the service desk told me that I had a few minutes they could perform the immediately. To me I went in to make appt for service & and the gentleman at the service desk told me that I had a few minutes they could perform the immediately. To me that is going above and beyond. Excellent service and Professionism. I will always bring my vehicles to Don Ringler More
by Msgjoahll
July 09, 2015
Poor quality of vehicles I bought a new 2012 Impala from them and the car quit in 350miles and had to have the computer replaced. I bought a 2014 Silverado and it has had ever I bought a new 2012 Impala from them and the car quit in 350miles and had to have the computer replaced. I bought a 2014 Silverado and it has had everything From the computer display going out to the transmission having to be checked due to problems with 5 - 6 recalls. I even payed for the extended warranty and now the windshield washer on the right side quit and the a/c is messing up and they told me I have to pay for all of it since the extended warranty doesn't cover any of it. I paid approx 2000 dollars for the warranty. What good is it? Do not deal with this dealership! Oh! The last time I had my oil changed there they did not put the filter on tight and I almost had a catastrophe with the engine also. More
by Baglady2
Employees Worked With
Not sure of names of other employees, James Knuth
May 17, 2015
amazing I highly recommend Don Ringler to anyone that needs a vehicle they work so hard for you to get what you want stay late if needed Neil Poehlmann was m I highly recommend Don Ringler to anyone that needs a vehicle they work so hard for you to get what you want stay late if needed Neil Poehlmann was my sales man he was great couldn't ask for a better one thank you for all yall have done More
by hesbrook, monica 32
Employees Worked With
Neil Poehlmann
April 04, 2015
Price gouging Gang, what ever you do don't go to Don Ringler Chevrolet to get your turn indicator bulbs replaced. I got a survey request in my inbox and here's my r Gang, what ever you do don't go to Don Ringler Chevrolet to get your turn indicator bulbs replaced. I got a survey request in my inbox and here's my reply: Ninety dollars and change is too much money to replace a turn indicator bulb. I am VERY dissatisfied with your Chevrolet dealership. NEVER AGAIN! More
by Bill
Employees Worked With
don't know
March 16, 2015
Excellent and Efficient Let me start off with saying that I purchased my 2014 Cruze at another Chevy house (in killeen) and I still get treated well at Don Ringler. Today I c Let me start off with saying that I purchased my 2014 Cruze at another Chevy house (in killeen) and I still get treated well at Don Ringler. Today I came in to get my air conditioner fixed (under warranty), Dave and Mike took care of me getting me checked in. I was then told that my car may not be looked at today, now normally I would flip out because here I am at the dealership for a 9:30 am appointment with my five year old however, I remained calm. I was told I could get a ride back to Killeen with the courtesy driver but that would not have helped with getting back to Temple to pick up my vehicle whenever it was going to be ready. I believe it was a manager that came out and said hold on...we will get this straightened out. They put me in a 2015 Impala (which I fell in love with). To my amazement my car was ready at 4 in the afternoon. The guys were extremely helpful with not only getting things done in a timely matter but also with making sure I was good to go at pick up. I would highly recommend this service department to all Chevy owners. More
by Jess
Employees Worked With
Mark, Mark, Dave
March 14, 2015
Great communication My vehicle had a GPS problem. They looked at it, ordered parts, and fixed it timely. Mike put us in a new rental while ours was in and made everything My vehicle had a GPS problem. They looked at it, ordered parts, and fixed it timely. Mike put us in a new rental while ours was in and made everything keep moving. Thanks More
by Treyg
Employees Worked With
Mike Rameriz
February 02, 2015
Did not fix the problem. The main reason I went in Don Ringler Chevrolet was to get my air conditioner fixed, the air conditioner was not cooling and I told them this multiple The main reason I went in Don Ringler Chevrolet was to get my air conditioner fixed, the air conditioner was not cooling and I told them this multiple times right when I got there. I also had a couple of recalls that needed to be fixed that were not as important. When I got there and asked for a loaner that I needed, because I am in school and had very important classes to be at certain times during the day. They did not give me one because I am 20 years old although I have received loaners at other Chevy dealerships and rental car organizations. All I had to do was sign an under 21-policy form. They didn't even take time to consider that and when i tried to tell them about it they blew me off and didn't take me seriously. I then had to wait 20 minutes for a courtesy driver to come pick me up, and I was not able to continue on with my day because I had no vehicle to drive. When they finally called me to let me know it was ready I asked for a courtesy driver to come pick me up. It then took over an hour for the driver to come to my house that is 10 minutes away from the dealership. Once again waiting on him took my valuable time away and was a huge inconvenience. When we finally got to the dealership they were telling me what recalls they fixed and said they "inspected the cooling lines" and everything was okay. I then said something had to be wrong because it is not cooling; they went on the say that everything was fine and blew it off. When I got in my truck and began to leave the air conditioning was not fixed. At this point I was not going to go back and deal with the unprofessional people working there. I will not be going there and i will definitely tell people not to got there. I felt like the workers did not take me seriously and were very unprofessional. The worst part to me was that they didn't think they did anything wrong and weren't accommodating at all. So in my opinion worst dealership I've ever been to. More
by Jake
Employees Worked With
Mike Rameriz
August 05, 2013
Service Department very slow in completing work. Did not follow up when repairs were delayed. Every time the service dept was contacted, the service representative gave a new completion date which was not h follow up when repairs were delayed. Every time the service dept was contacted, the service representative gave a new completion date which was not honored. More
by srmccoy
Employees Worked With
Casey / service Dept.
