Don Nester Auto Group
Houghton Lake, MI
6 Reviews of Don Nester Auto Group
Excellent out of state experience We had the distinct pleasure of working a deal with Jamie Curry via internet on a 2016 Ram 1500. As I found out in my search for a vehicle Jamie is th We had the distinct pleasure of working a deal with Jamie Curry via internet on a 2016 Ram 1500. As I found out in my search for a vehicle Jamie is the rare individual that actually returns email inquiries. He was honest, hard-working and incredibly pleasant to deal with. Even when there was a possibility the deal wasn't going to happen. In the end we made a, more than fair, deal and we willingly traveled from New Jersey to pick up the truck. Highly recommended. The business office is also incredibly professional and NON-pushy. They asked if we were interested in their extras, we said no, end of story. No pushy sales talk. Very much appreciated after a long drive. Debbie was great. Incredibly kind, prepared and answered all of our questions. More
Great experience ..Jim and Adam made it a real pleasure . My husband and I just purchased a 2015 Malibu.So happy with this dealership..Jim our salesman was great. Adam business manager was not pushy,he was he My husband and I just purchased a 2015 Malibu.So happy with this dealership..Jim our salesman was great. Adam business manager was not pushy,he was helpful and made whole experience great! Will go there again. More
We had an outstanding transaction with Randy and Allison. They done extremely well with contact over a course of a week or so while we were questioning and looking to buy a 2009 Chevy Silverado LTZ. It was a They done extremely well with contact over a course of a week or so while we were questioning and looking to buy a 2009 Chevy Silverado LTZ. It was as described and the interior looked brand new. We would highly recommend them and if we buy in the future they will be our pick. After driving 5.5 hours we met the delivery workers in Toledo. They were beyound wonderful!! The gentleman made a few phone calls after the drop off to see if everything was going fine and another call to see if we made it home! To us that was icing on the cake, it shows they care about their customers even after a purchase. They receive an A++. Excellent communication and honesty! More
We have been casually looking for a car for the past year. When we stopped at Don Nester, it was to quickly check out a Commander. Having dealt with many high pressure salespeople, we were hoping to b year. When we stopped at Don Nester, it was to quickly check out a Commander. Having dealt with many high pressure salespeople, we were hoping to be safely back into our own vehicle before anybody came out to check on us. However, Chuck "caught" us before we returned to our truck. Much to our surprise and delight, he offered no sales pitch, no pressure. Just answered our questions. Although we were in a bit of a hurry to return home, we decided to drive the Jeep. We loved it and discovered that Chuck was incredibly easy to deal with, giving us not only the best price on the Jeep, but also a fair trade in price for our Expedition. Then we met Mike. He took the time to talk things over with us and really seemed to want to make sure this was the right vehicle for us. While we waited for the deal to go through, we chatted with others in the office who were equally as friendly. I must say, it was the most laughing we have ever done buying a car! Once the Jeep was ours, they even offered to let us drive both of the vehicles home. (Our Expedition contained a large piece of furniture we had just purchased that would not fit in the Commander.) And they picked up the trade in at our house...over 50 miles away! Don Nestor Auto Group went over and beyond in so many ways. I will not only give them my future business, but I will recommend them to everyone looking for a vehicle. The drive is definitely worth it. More
I gave the highest rating in every category because my experience with Don Nester Auto Group could not have gone any smoother than it did. Allison was very good about answering all my initial questions vi experience with Don Nester Auto Group could not have gone any smoother than it did. Allison was very good about answering all my initial questions via email, and provided me with ALOT of photos of the vehicle I was interested in. We drove 6 hours each way to pick up the vehicle and it was very well worth it, the car was in even better shape than they made it out to be, we are extremely happy with it! Bob Harwell More
I have bought plenty of used cars in my life and these guys had excellent customer service. Very friendly and courteous slaes people. Next time I need a car I will go see them without a single doubt.. guys had excellent customer service. Very friendly and courteous slaes people. Next time I need a car I will go see them without a single doubt.. More