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Don Miller Subaru East
Madison, WI
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Conor Kuhnau I had no idea what car I wanted to get to replace my old one and I knew next to nothing about what was available. I was approached by Conor who procee I had no idea what car I wanted to get to replace my old one and I knew next to nothing about what was available. I was approached by Conor who proceeded to answer anything and everything I could ask about cars. On top of that, he asked questions about what needs and wants were important to me and really helped me to understand what I was looking at instead of just trying to make a sale. After my first trip to Subaru I felt like I just spent time with a friend talking about car advice rather then a salesmen. One of the key factors of my purchase decision was what my monthly payment would be and if it would fit my budget. Conor always kept my budget in mind and presented options that would fit needs and wants. More
Best new car purchase ever! I'm very happy that I decided to purchase a car through Subaru. Being my first new car purchase, the staff were very friendly, helpful, and patient. I I'm very happy that I decided to purchase a car through Subaru. Being my first new car purchase, the staff were very friendly, helpful, and patient. I worked with Gavin, and he was spectacular. He was easy-going and made the process a breeze! Gavin took the time to consider exactly what I was looking for in a car and what my monthly budget would be. He never tried to persuade or push me into buying anything unlike most salespeople at other dealerships. I was very specific of what color I wanted, and they were willing to have the perfect car driven to the dealership even though it was a few hours away. Overall, the experience was wonderful and went a lot better than initially expected. Highly recommended! More
Easiest car transaction Gavin was great in helping me find exactly what I wanted. Financing was fast and easy. No hassle, no fuss, just a smooth transaction. I am happy to jo Gavin was great in helping me find exactly what I wanted. Financing was fast and easy. No hassle, no fuss, just a smooth transaction. I am happy to join the Subaru club! More
Best experience at a dealer My whole experience there was just fantastic really after havin to deal with liars in my local area I ended up driving 2 hours to pick up my subie and My whole experience there was just fantastic really after havin to deal with liars in my local area I ended up driving 2 hours to pick up my subie and I’m really glad I did all the paperwork was ready and my car was all ready and clean and waiting for me (I named her Velma). I could not ask for a better experience with the dealership or Peter Shur my salesman, super nice guy got me a great price agreed to over the phone before I ever even came in. Highly recommend this place for everyone. More
Stopped in on a whim. Got tired of wondering if I could get get up my hill in the winter and decided to check out some all wheel drive vehicles. Stopped in on a Saturday af Got tired of wondering if I could get get up my hill in the winter and decided to check out some all wheel drive vehicles. Stopped in on a Saturday afternoon to "kick some tires" and made contact with Conor Kuhnau who showed me the different Subaru models. Test drove a Legacy and liked it but needed approval from a higher level, if you know what I mean. I told Connor I wasn't a first day buyer and he respected that request. Came in a few days later and test drove the Legacy again and the Crosstrek, decided on the Crosstrek and a few days later drove it off the lot with a 50th anniversary edition which is awesome. Connor was very knowledgeable and accommodating. Very good overall experience. More
Friendly, courteous, knowledgeable! We were pretty sure of which Subaru model we wanted when stopping in to Don Miller, but unsure of what options were included in the different avail We were pretty sure of which Subaru model we wanted when stopping in to Don Miller, but unsure of what options were included in the different available classes of the Outback. Conor walked us through several different cars and helped us settle on the perfect choice for our needs. He was extremely professional, courteous and helpful. Rory, the business manager, was also extremely helpful without attempting to overpressure us with options we didn’t need. Thanks to both of them for a pleasant car buying experience. More
Conor Kuhnau is a real good guy, he helped me pick out the perfect Subaru and he went above and beyond to make sure it was just right for me. Not only that, he he is a real good guy, he helped me pick out the perfect Subaru and he went above and beyond to make sure it was just right for me. Not only that, he helped me through each step of the car purchasing process, as it was my first time buying from a dealership. Awesome guy, you won't be disappointed More
Top notch customer service that puts you at ease! My husband and I had stopped in on two different occasions to Don-Miller Subaru East location and we were met with the utmost professionals. Conor Kuh My husband and I had stopped in on two different occasions to Don-Miller Subaru East location and we were met with the utmost professionals. Conor Kuhnau and team were no pressure sales, and extremely easy to ask the questions we had about the 2018 Subaru Crosstrek and leasing options. We were so pleased with our service overall at Don-Miller Subaru East, and Conor truly made this experience pleasant and walked through everything step by step. We will recommend Conor to our friends and family hands down, as we put our trust that he is genuine and will continue to provide honest and no pressure sales and service moving forward. Thank you for treating us with such respect! More
Service Department Rocks! I recently needed all four of my brakes repaired...new pads...needed one rotor. They got me in right away the day I called and had me back on the roa I recently needed all four of my brakes repaired...new pads...needed one rotor. They got me in right away the day I called and had me back on the road in a few hours. I was prepared that I was getting close to needing new brakes. Each time I brought in the car for oil and tire rotation, they kept me posted. I am so impressed at the professionalism of the service staff at Don Miller. They also explain everything to you and always call me prior to going over any estimate. Keep up the great work! More
Amazing customer service Gavin was my sales person at Don Miller east in Madison. He was so patient and knowledgeable on the vehicles. I came into the dealership knowing that Gavin was my sales person at Don Miller east in Madison. He was so patient and knowledgeable on the vehicles. I came into the dealership knowing that I wanted a Subaru because I've always heard great things about them and everyone I know that has one loves them. We started looking at outback's, then foresters, and I finally chose an impreza. After looking at 15 cars or so, Gavin never left me in the dark and made the process very simple and was easy to work with. I never felt pressured. When I came in for closing, Rory the financial manager was very friendly and explained everything in detail. He made recommendations that I agreed with and never tried to oversell me something to hit a number. My experience has been fantastic with Don Miller, Gavin, and Rory and I will be recommending to everyone. More