Don Miller Subaru East

Good service New guy Pete was great. Listened to me every time even in the super cold weather. Helped get me more money for my trade in. New guy Pete was great. Listened to me every time even in the super cold weather. Helped get me more money for my trade in. More

Best sales experience ever Seriously. This is my 10th new car in 35 years and while I have had great salesmen in the past, Conor and the rest of the staff were absolutely TOP N Seriously. This is my 10th new car in 35 years and while I have had great salesmen in the past, Conor and the rest of the staff were absolutely TOP NOTCH all-around. From my salesman Conor to the extremely friendly sales manager John Macaskil (spelling?) to Rory in finance, everyone who greeted and talked with me was super friendly and laid back. I so appreciated the no-high-pressure approach of wanting to meet my needs, being extremely personable, being able to read me, and totally focusing on me. (One other dealer of a different make of car kept looking behind me as he was "talking" with me as if he could care less about me personally, which immediately turned me off.) I could tell everyone at Don Miller Subaru was listening as when I returned a day later to take delivery my new car each person I had spoken to the day before remembered me and recalled nuances of our previous conversations. IMPRESSIVE ALL-AROUND! (I wish I could give double stars!) More

First Subaru! As a person whose career has been in sales, I was very impressed with the the listening skills and attentiveness of Peter, our Subaru sales rep. Zero As a person whose career has been in sales, I was very impressed with the the listening skills and attentiveness of Peter, our Subaru sales rep. Zero pressure- just lots of appropriate questions, careful listening and targeted suggestions. Everyone in this dealership comes across as being "customer driven"- excuse the pun. We will be back!! More

Buying experience surpassed our expectations. First time buyer at this dealership (because it's our first Subaru) and we wouldn't hesitate to buy again or recommend to anyone. Gavin Vyse was great First time buyer at this dealership (because it's our first Subaru) and we wouldn't hesitate to buy again or recommend to anyone. Gavin Vyse was great to work with in sales, but the other staff we met were also honest, transparent, and had a good sense of humor. No nonsense, fair price, seamless transaction. We're hard to please but these folks were great. More

Great experience buying a Crosstrek I had a very positive experience purchasing a Crosstrek from Don Miller Subaru East. Despite the high demand for this particular model, I got exactly I had a very positive experience purchasing a Crosstrek from Don Miller Subaru East. Despite the high demand for this particular model, I got exactly the car I wanted at a great price. My salesman, Pete Shur, was friendly and knowledgable, and very helpful. More

Very helpful and friendly salesmen Overall awesome experience, we were treated great and ended up with an amazing price. Couldn’t ask more from a salesman when they stay late to make s Overall awesome experience, we were treated great and ended up with an amazing price. Couldn’t ask more from a salesman when they stay late to make sure you get to drive home in your new car. We will definitely be back when it’s time for another new car. More

Best Dealership in Town I have bought three new cars and traded in two old cars at Don Miller Subaru East. There is a reason I keep coming back to them. This is an honest, no I have bought three new cars and traded in two old cars at Don Miller Subaru East. There is a reason I keep coming back to them. This is an honest, no-nonsense dealership that truly believes in and stands behind their vehicles. Every time I come in I am treated like a friend. One time I ended up just chatting with a salesman for 15 minutes about cool places to check out around Wisconsin. I would even go as far as to say of the two Don Miller locations, the east side is the superior dealership. I went in to both for an appraisal on my 2015 Subaru Crosstrek and the west side location undervalued my car by almost $1,500 less than what the east side location had offered. Each time I trade in my vehicle the process is quick, painless, and this last time I worked with Gavin Vyse who is awesome and very helpful. I highly recommend this dealership for all your car-buying and service needs, and they are all just really nice people. More

Review of sales representative This is the second time we have had Gavin Vyse as our sales representative. My daughter had an excellent experience when she purchase her outback and This is the second time we have had Gavin Vyse as our sales representative. My daughter had an excellent experience when she purchase her outback and I expected to have the same. My expectations were met and exceeded only because the sales team supported each other and helped when Gavin was not working. We found Gavin to be very helpful and personable. The team members that helped were Jim and Bob. They could have asked us to return but instead answered questions. More

2018 crosstrek I recently bought a new 2018 Subaru crosstrek. Gavin Helped me through my first car buying process and made it easy. He even had a car shipped in to g I recently bought a new 2018 Subaru crosstrek. Gavin Helped me through my first car buying process and made it easy. He even had a car shipped in to get the color that I wanted. More

Conor (and everyone) was low-key, helpful and professional We just a bought a slightly-used Subaru Impreza. Conor was super-helpful as we sorted out what we needed. There was at least once that he couldn’t ans We just a bought a slightly-used Subaru Impreza. Conor was super-helpful as we sorted out what we needed. There was at least once that he couldn’t answer a question (it was pretty esoteric!) but his response was “I’ll find out.” I’d rather get an honest “I don’t know” any day, as opposed to a guess (or BS). We had measure for room for our ski box, figure out how to put at least one kayak on the roof – yeah, we’re picky. But Conor got us the information we needed, and was very helpful in organizing several test drives. And, during the entire process, his entire approach was “no pressure, think it through, let me know what I can do to help.” It was the perfect opposite of the high-pressure “what do I need to do to put you in this car today” approach that I’ve run into (and simply loathed). We had the choice of buying the car we wanted, not the car they had to get off the lot. Once we settled on the used car model we wanted, the selection wasn’t as broad as we’d expected, given the number of Imprezas I see on the street. I guess people hold on to them. After the deal was done, Conor still followed through; got us valuable details that didn’t appear in the owner’s manual, and even flattened out a few dents in the front license plate off our old car! All in all, Conor and Don Miller got us all the information we needed, gave us time to figure out our needs, and then came up with a fair price and great service. More