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184 Reviews of Don Mealey Chevrolet - Service Center
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August 21, 2018
Chevy got that LOVE Me and my husband both have chevys. I wouldn't have it any other way.. 👍we love it here @ Don Mealey in Clermont.👀 u next visit Me and my husband both have chevys. I wouldn't have it any other way.. 👍we love it here @ Don Mealey in Clermont.👀 u next visit More
by Lynette
Employees Worked With
Jeremy Noles
August 14, 2018
Great job. Nicole Walrath is always nice and very descripted on any repairs needed. Don Mealey Chevrolet in Clermont FL has serviced several vehicles for me o Nicole Walrath is always nice and very descripted on any repairs needed. Don Mealey Chevrolet in Clermont FL has serviced several vehicles for me over the last 4 years. They always do a great job. More
by Bill
Employees Worked With
Nicole Walrath
August 11, 2018
Nice staff and fast service Friendly place. Rapid attention. Great dealer.. only, would like to have more products brochures to get familiar and study them. Love Chevy Trucks, Friendly place. Rapid attention. Great dealer.. only, would like to have more products brochures to get familiar and study them. Love Chevy Trucks, but , no brochures. More
by JQ
August 03, 2018
Great Customer Service I have had both of my GM vehicles services here for a variety of reasons. They have always been efficient and professional. I would also like to point I have had both of my GM vehicles services here for a variety of reasons. They have always been efficient and professional. I would also like to point out service advisor Jahmar Gilbert for his exceptional attention to detail. More
by Ken
Employees Worked With
Jahmar Gilbert
August 03, 2018
Very professional Nicole, in the service department saw that my car had a mechanical issue and she made sure went over and beyond to get it solved. Nicole, in the service department saw that my car had a mechanical issue and she made sure went over and beyond to get it solved. More
by Lilly0
Employees Worked With
Nicole Walrath
August 01, 2018
Excellent Service I’m a long time customer and have dealt with Jerry Merriman, my service advisor on many occasions. He is always so friendly and professional in person I’m a long time customer and have dealt with Jerry Merriman, my service advisor on many occasions. He is always so friendly and professional in person as well as on the phone. When I leave a message for Jerry, he calls me back promptly and explains diagnosis and fix to me in detail. Having been in the Automobile Business for 20years, I have seen a lot of service depts, and Don Mealey has a top notch one, and it is people like Jerry that make it stand out. I recommend to my friends in my Golf Community to take their GM vehicles to DM. Several have purchased vehicles there also.. I recommend they work with Jerry. I just had my 60000 mile service done today. It was not inexpensive but when Jerry explained what it entailed, it made me feel that it was worth every penny. I have had two cars serviced there for years and will continue to do so. Jerry is a good reason why I remain a service customer of DM. More
by TBN
Employees Worked With
July 31, 2018
Scott Young Outstanding Customer Service Dear Don Mealy, I write this letter of appreciation and many thanks to the excellent customer service and dedication Service Advisor, Mr. Scott You Dear Don Mealy, I write this letter of appreciation and many thanks to the excellent customer service and dedication Service Advisor, Mr. Scott Young, provided me on a recent service visit at your dealership. His commitment to satisfying the customer defines the character this individual possesses. This builds a loyal customer base through an enhanced customer service experience. Please acknowledge this individual for his outstanding work for following Chevy’s Business Model, to build long lasting customer relationships. As a graduate in Marketing and an MBA in finance, I recognize the fabric and importance these individuals possess. This creates value that the competition lacks. In 2005, I began investing in the Corning Real Estate market in Upstate NY with an emphasis helping those in need through affordable housing by fixing and updating apartments which many are in dire need. Being on the front lines with customer needs, few would take out time to give an acknowledgement of excellent customer service Scott Young has demonstrated. Many times, we are quick to complain load and clear when something goes wrong, nonetheless hesitant to acknowledge outstanding work. Thank you so very much for having him on your team! Sincerely, Nestor Landron More
by Landro91
Employees Worked With
Scott Young
July 30, 2018
Excellent Service - No Hassels ! From initial appointment phone call to completion of work, everything went like clockwork. The customer service rep explained the entire process and From initial appointment phone call to completion of work, everything went like clockwork. The customer service rep explained the entire process and the work was completed as promised. The work was completed ahead of the scheduled time. Before leaving, other services provided by the dealership were explained to us. We will definitely return and tell our friends about the excellent service we experienced. More
by Jim - IL
Employees Worked With
Nicole
July 26, 2018
Continuous Repairs I had been taking my car in for it's routine oil change for the past year. However, now that my car is getting older and 40k miles, I expect to do som I had been taking my car in for it's routine oil change for the past year. However, now that my car is getting older and 40k miles, I expect to do some additional maintenance. Unfortunately, I think the dealer knows that and makes some happen pre-mature. In hindsight, shortly after an oil change the check engine light came on. I took it to the autoparts store for them to plug in the device that tells you whats wrong. Machine said a sensor was out. The representative, said not worth fixing. I got a second opinion, which said the same. I then decide to take to dealership. My surprise, not something small and not what the machine said, but I had to replace crank seal $200+ Okay, done, so two weeks later I have a fluid leaking under my car, but no check engine light. After inspecting engine, imagine my surprise when it is leaking in same area as where the crank seal was replaced. I took it back to the dealer, thinking maybe something was not tighten well enough or new crank seal was faulty. Instead, was the seal for radiator pump. They wanted over a grand to replace. I felt this was too much of a coincidence and if you watch NCIS, you know there is no such thing. Obviously needed to be replaced, but I took my business elsewhere and for $300 less. I had a friend that worked in a dealership 20 years ago who told me they were instructed to "TWEAK" something so that the customer would return in a few months on all cars old and not under a service contract. I didn't think that existed anymore, but as far as I am concerned the coincidence is too great. More
by sinjitsui
Employees Worked With
July 16, 2018
Today was Not the usual treatment I always get. I bought my car here so I always come here to do all maintenance service and repairs. However, today for an oil change, the representative did not wan I bought my car here so I always come here to do all maintenance service and repairs. However, today for an oil change, the representative did not want to give me the discount I always get every single time I come here for a service. She can see my record to confirm. Additionally, although she nicely said hello to greet me when I first came in, she was not even letting finish talking when I was explaining my concern about my car. Is not that she had a line of people waiting or any calls on hold. It was simple not friendly and was not concern about listening or willing to offer any discounts. This was NOT the usual treatment I get when I come to my dealer! More
by Chevy1
Employees Worked With
Nicole Walrath
