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184 Reviews of Don Mealey Chevrolet - Service Center
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January 29, 2019
The best of the best of the BEST! I drive out of my way to service my husbands Corvette here because Nicole it the BEST! She doesn't make me wait forever, I have time after to get my h I drive out of my way to service my husbands Corvette here because Nicole it the BEST! She doesn't make me wait forever, I have time after to get my hair done and do some shopping because she gets me in and out! I will, HOWEVER not go to anyone else because I would hate to not see Nicole! More
by Ccivick07
Employees Worked With
Nicole Walrath
January 29, 2019
Amazing Customer Service Nicole has the best customer service . As a busy mom of three boys it’s a blessing to have such an amazing service technician as Nicole help me with Nicole has the best customer service . As a busy mom of three boys it’s a blessing to have such an amazing service technician as Nicole help me with my trucks service needs . More
by DiaDia40
Employees Worked With
Nicole Walrath
January 24, 2019
Super Service Advisor - Nicole Walrath Tell you all, that I've bought many cars/trucks in the last 40+ years and had them all serviced by their dealers. But none, absolutely none can beat t Tell you all, that I've bought many cars/trucks in the last 40+ years and had them all serviced by their dealers. But none, absolutely none can beat the service of Nicole. Her customer service skills are simply stellar; attention to detail is outstanding! Would she be the responsible person for me and my family coming back to purchase another vehicle?? Absolutely!! Kudos to you Nicole...and hope Don Mealey recognizes and commends you on your 5-star performance within that dealership. Wow. I've never had service like this, it's mind boggling. Nicole is definitely a huge cut above their best!!! More
by hhroseville
Employees Worked With
Nicole Walrath
January 22, 2019
Great Job Nicole Great and Friendly Service. We drive almost 40 minutes from where we live and its worth it!! Easy to make appointment. Fast and efficient when gett Great and Friendly Service. We drive almost 40 minutes from where we live and its worth it!! Easy to make appointment. Fast and efficient when getting serviced. Great Prices and Nicole is always helping to save a few bucks where possible. I love the rebates and coupons that we get in the mail. Nicole always keeps us updated when our car is being serviced step by step and is honest when things are needed and not needed at the moment. I can always trust that nicole will always take very good care of us and my Camaro is in good hands!! More
by CamaroHawaii
Employees Worked With
Nicole Walrath
January 17, 2019
Customer Care Evaluation I have given a five star rating to the two service center's representatives. Katie Phillips is an outstanding Customer Service Manager. She was always I have given a five star rating to the two service center's representatives. Katie Phillips is an outstanding Customer Service Manager. She was always attentive and went over and beyond what her responsibilities entailed. Mr. Young also stopped what he was doing to follow up with the status of my Tahoe when Katie was assisting other customers. I have recommended your dealership to several people looking for excellent customer service. Thank you for an incredible experience. I look forward to my next visit to Don Mealey Chevrolet. More
by ortega,karen
January 15, 2019
great job Nicole Used this dealer for all my service needs and still come back even after I moved out of the area because of Nicole. she is so helpful and I appreciate Used this dealer for all my service needs and still come back even after I moved out of the area because of Nicole. she is so helpful and I appreciate her. More
by pkon2019
Employees Worked With
Nicole Walrath
January 14, 2019
2019 that we can't get fixed Bought 2019 Colorado week of Thanksgiving. Transmission problem 2 weeks after. Brought it back, they looked at it and said they'd contact us when the Bought 2019 Colorado week of Thanksgiving. Transmission problem 2 weeks after. Brought it back, they looked at it and said they'd contact us when they could fix it. Over 3 weeks later and numerous phone calls - NOTHING except will get back with you.. My husband took off work to go back up there today. Finally after getting nasty with them, they're going to get it in. There's NO WAY I would recommend this dealership to anyone. Brand new truck - this is no way to treat your customers. More
by Disappointed
Employees Worked With
Scott Young, Richard McKinley
January 12, 2019
Really great work My husband's car was having some ongoing issues and Nicole explained the process for repairs and what to expect. She called when she said that she wou My husband's car was having some ongoing issues and Nicole explained the process for repairs and what to expect. She called when she said that she would and we never had to wait for her to follow up. Thank you Nicole for turning a negative into a positive! More
by Ccivick07
Employees Worked With
Nicole Walrath
January 10, 2019
awesome Nicole is the very best return your calls asap very nice and polite and very knowledgeable she tells you exactly what is needed. wonderful asset to th Nicole is the very best return your calls asap very nice and polite and very knowledgeable she tells you exactly what is needed. wonderful asset to the dealership More
by big zeus
Employees Worked With
Nicole Walrath
December 31, 2018
Was'nt interested in helping, lots of attitude Brought my car here once for oil change and bad brake squeal and Nicole W was very helpful and nice and professional. After they tried to fix squeak a Brought my car here once for oil change and bad brake squeal and Nicole W was very helpful and nice and professional. After they tried to fix squeak and return to me, they noticed it still happened and told me they'd keep it overnight to fix and gave me a rental. No big deal, things happen and Nicole was great. Well a day later it was squeaking again. No problem. Ill have them fix at next oil change. Fast forward. Unfortunately I saw Tim K. He barely looked at me and acted as if I was bothering him when I came in for my scheduled 930 am (waiting) appointment. Told him all about brake situation. I had some work to do down the street so i said ill be working please call when done. 1230 no call. So i try to see whats going on. He called back at 115 and said it was done and there was no squeak to fix. They drove it and couldn't hear any squeaking and theres nothing they could do. Imagine if i had been sitting there for 4 hours. For an oil change. I was alittle conconcered there was nothing they could do for brakes. When I got in the car I checked miles in and miles out on receipt. 12613 in, 12613 out. They had driven the car ZERO miles. I went it to ask Tim and he immediatley went on the defensive and even ran outside to check the miles to see if i was lying. I asked him if i thought it was thourough job and he said yes and mocked me about " how many miles did you want them to drive it" How about driving at different speeds, heating them up, hills, hard braking/ soft braking? While im speaking to him (all of 40 seconds), he TURNS AROUND AND LEAVES!!! No goodbye no sorry, he was just done! Ive never seen such poor customer service in my life. More
by Chevy Trax
Employees Worked With
Nicole Walrath, Tim Kroeger
