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188 Reviews of Don Mealey Chevrolet - Service Center
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November 12, 2021
𝗔𝗩𝗢𝗜𝗗: Don Mealey Chevrolet of Clermont, FL at all costs. Their service department (whom had possession of my new 2021 Tahoe for 3 weeks due to a recall) caused front end damage to my front bumper costs. Their service department (whom had possession of my new 2021 Tahoe for 3 weeks due to a recall) caused front end damage to my front bumper which was custom painted black to hide the chrome accents. They also caused damage (scratches and a curb dent) to 1 of my custom 26” rims ($1,200 per rim), and that’s not even including the satin paint job that I had paid $250 (per rim) for. On top of this all, I was promised that GM would reimburse me for up to $40/day for a rental (since this is the only dealership I’ve encountered after 20+ years, and dozens of vehicles) that does not provide a loaner to their customers). Neil Wright (the service manager) had agreed verbally via email that Don Mealey Chevrolet would cover the cost of their damage, acknowledging that they were liable for the cause. He also ignored my email with my rental receipt (which exceeded $40/day as there’s nowhere on earth you can rent a full sized SUV for that price), so I ended up paying $80+ a day (eating $40/day x 3+ weeks out of my own pocket). Neil Wright has ignored both of my emails with the bodyshop estimate, as well as phone calls. All I needed to know was how the payment would be handled, as in: A) would Don Mealey Chevrolet prefer to pay the bodyshop directly or B) should I pay the bodyshop and get reimbursed via Don Mealey Chevrolet. So while I continue to get zero communication from Don Mealey Chevrolet and/or Nick Wright, I will be paying the bodyshop directly to have the work done and then I will be handling this matter in small claims court to recoup my losses, not only from their damage to my SUV, but for the $40/day rental coverage that I was never reimbursed on. More
by Mack
Employees Worked With
June 16, 2021
By far the best service ever! John Fletcher and Rachel made the experience outstanding. I would recommend them to everyone. Thank you all for everything made the experience outstanding. I would recommend them to everyone. Thank you all for everything More
by britt.alouani
June 08, 2021
One of the best porters there. He is very professional and knows what he is doing, he treated me like I was his number 1 priority and answered all my questions and knows what he is doing, he treated me like I was his number 1 priority and answered all my questions More
by Donmealy717
Employees Worked With
Other Employees :
Michael Salazar, Scott Young, Natalie Torres
June 05, 2021
I have made three calls to talk to the service department. Individual that I talk to says they will call me back. So far nobody has called me back in the last two days. department. Individual that I talk to says they will call me back. So far nobody has called me back in the last two days. More
by jmiller1159
Employees Worked With
June 03, 2021
Their service department is top notch. Special thanks for Jerry Merriman for his follow up efforts and job completion. GOOD WORK DON MEALEY CHEVROLET CREW. Jerry Merriman for his follow up efforts and job completion. GOOD WORK DON MEALEY CHEVROLET CREW. More
by dickmenke77
March 20, 2021
Thank you so much for handling the recent problems with our Motorhome. The Service Advisor, Nick Wright was courteous and very helpful in keeping us informed of the ongoing repairs. The Service Tech, Rya our Motorhome. The Service Advisor, Nick Wright was courteous and very helpful in keeping us informed of the ongoing repairs. The Service Tech, Ryan is obviously one of your best techs who corrected the problems where many other, so called experts failed. We will certainly recommend your dealership and service department in the future. Thanks again, Richard and Lou Shoff More
by powtileman3
January 30, 2021
My son took his Chevy Volt in for repairs and was told his car needed a new battery for $12,000 and he would be better to buy a used car. They gave him $500.00 for his car and he bought a car from them. his car needed a new battery for $12,000 and he would be better to buy a used car. They gave him $500.00 for his car and he bought a car from them. Then, 2 days later his car was in their used car lot for $4,793. More
by Phil Gerace
Employees Worked With
Jake Clark
January 23, 2021
Awesome customer service manager. She is a good worker . She is always a helpful person and a good person. She has helped me out a lot. She is always a helpful person and a good person. She has helped me out a lot. More
by Wturner274
Employees Worked With
December 31, 2020
This location is 100% the best Chevrolet Dealership in Central Florida. The management and service staff are so prompt, professional and helpful. They are always quick to follow-up with the progress of m Central Florida. The management and service staff are so prompt, professional and helpful. They are always quick to follow-up with the progress of my work order and they are welcoming and warm. I will be purchasing my next Chevy from this location and I recommend them to all my friends and family in need of a new vehicle. More
by L.Laney.Sonic
Employees Worked With
Other Employees :
Kevin Mealey, Jon Boam, Luis Miranda, Natalie Torres, Jennifer Cedillos
November 24, 2020
The service at Don Mealey Chevy was so awesome. Everyone was super understanding and genuinely wanted to help. Shelby in Service went above and beyond to satisfy us and to make our holiday. was super understanding and genuinely wanted to help. Shelby in Service went above and beyond to satisfy us and to make our holiday. More
by Shaburns119
