Don McGill Toyota
Houston, TX
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Friendly salenan Friendly talking to customer, willing to work out price with customer, and never complaining why customer ask for a low price,color. Thanks Freddy! C Friendly talking to customer, willing to work out price with customer, and never complaining why customer ask for a low price,color. Thanks Freddy! Christian More
Happy Camper Our salesman Freddy was great and Mark in the financial dept. was also a big help. Nothing but good things to say about both. I would highly recommend Our salesman Freddy was great and Mark in the financial dept. was also a big help. Nothing but good things to say about both. I would highly recommend. More
Ripped off!!! Worst experience ever in my life! I went to this dealer because a friend got her new Yaris there and the sales guy was from the same country we are from. Then, I thought he will be the I went to this dealer because a friend got her new Yaris there and the sales guy was from the same country we are from. Then, I thought he will be the right person to help me to get an honest deal and I was so wrong. I went over there with a fair credit score and I really trusted every word the sales guy said. I went looking to buy a recent used RAV4 and he told me I could afford only a lease of a new Corolla based on my credit score and since I was first-time buyer. They made me pay $ 1000 as a down payment and they received my old RAV4 2005 for $ 1500, and somehow the best deal they got for me was monthly payments of $ 400 for a Corolla 2019 for 3 years. Very disappointed and resigned that was the best deal for me, I signed the lease contract. Sad and frustrated, the following days I did my research in other dealerships and I found out that with my profile and actually an even lower of course, but still fair credit score, other dealership offered me a lease for a RAV4 2018 for 320 USD and no downpayment. At that moment I realized I was ripped off at Don McGill. So, six days after I signed I drove to the dealership and I asked to speak to the New Cars Manager, who said the transaction was done and he could not do anything to help me. I was completely upset and I went there for three days straight from 5 pm until 9 pm and they just did not help me and made me wait hours for getting worst answer everytime they approached me. I really just wanted to return the Corolla, get my money or part of it back (since I drove the car for those 5 days) and go to another dealership expecting to get a more honest deal. Seeing none would help me, I asked for an appointment with the general manager and they gave me an e-mail address (tteselle@donmcgill.com) to where I sent an appointment request and I never heard back. However, what the new cars manager did was offering me an exchange for a RAV4 with the same monthly payments, which I accepted because they did not let me return the car at all I felt I had no other choice. At that moment, I said yes and I was pushed to sign for like three salespersons that were there all over me and they did not let me read carefully. I reached this point where I did not want to be there never ever again. I feel ripped off, cheated and very uncomfortable. I just wanted to sign (because of course, I needed a car to drive) and leave that place right away. I got home to make my numbers an realized that I lost the $ 2500 from my car I left there and the little savings I had and I leased the most expensive RAV4 ever. I know I will end up paying at least $ 6000 more than I should pay for 3 years contract. I understand selling cars is a business but it has been so difficult for me to earn my money and seeing it vanished because two people thought I was an easy target for them to make money makes me really sick. I would never recommend this place to anyone. More
Excellent experience I was shopping for a new suv and don mcgill showed up on the list of preferred dealerships. They contacted me right away with the make,model, color of I was shopping for a new suv and don mcgill showed up on the list of preferred dealerships. They contacted me right away with the make,model, color of the suv I was looking for. They did not try to upsell me, no pushy sales tactics, very professional. It was a good experience. More
Free oil changes I just purchased a 2019 Corolla here. Ken is great. I should have haggled more on my trade in because I do think I accepted too little, so my advice o I just purchased a 2019 Corolla here. Ken is great. I should have haggled more on my trade in because I do think I accepted too little, so my advice on trade ins is do not accept the initial offer - always negotiate. The price for my new Corolla was good, and the lifetime free oil changes were a good reason to buy from Don Mcgill. More
Great experience. The sales person helped us buy a great car. We like the car. The service is great because I also bring my Toyota Tacoma in for service. The sales person helped us buy a great car. We like the car. The service is great because I also bring my Toyota Tacoma in for service. More
Great buying experience Mr. Terry and Kris are phenomenal helping us while we were at Don McGill Toyota dealership to buy a family Van. Great experience and thank you for tha Mr. Terry and Kris are phenomenal helping us while we were at Don McGill Toyota dealership to buy a family Van. Great experience and thank you for that. More
2018 4Runner The 4Runner is the second 2018 vehicle (first was RAV4) I purchased at Don McGill Toyota this year from Belal. He has excellent product knowledge and The 4Runner is the second 2018 vehicle (first was RAV4) I purchased at Don McGill Toyota this year from Belal. He has excellent product knowledge and is a real pleasure to work with. More
Everything perfect Kristal was awesome! She was very helpful and patient, she’s walked me through the whole process in a very clear and honest way, very friendly and hum Kristal was awesome! She was very helpful and patient, she’s walked me through the whole process in a very clear and honest way, very friendly and humble girl. The entire process and everyone was very professional More
Great deal and Great Seller The overall experience was great and was handle with care throughout the visit. Freedy did a fantasy job understanding and took my wants and made it h The overall experience was great and was handle with care throughout the visit. Freedy did a fantasy job understanding and took my wants and made it happened. Thank You ! More