Don McGill Toyota

Don McGill on I 10 close to Kirkwood Salesman Nery Villatoro, he was kind, courteous, and professional. I would recommend anyone buying a Toyota or needing service to go here.This deale Salesman Nery Villatoro, he was kind, courteous, and professional. I would recommend anyone buying a Toyota or needing service to go here.This dealership is convenient and easy to work with which is why I keep coming back. More

Review of Buying Experience Me. Awad was knowledgeable and helpful in deciding what model and trim to purchase. They have given a fair price for the trade in. The rebate also hel Me. Awad was knowledgeable and helpful in deciding what model and trim to purchase. They have given a fair price for the trade in. The rebate also helped. More

Good with some issues The experience was good the only issue was because they make me sing paper work two times because the first time was some how wrong. The experience was good the only issue was because they make me sing paper work two times because the first time was some how wrong. More

Price negotiation Internet price not accepted as advertised it is just to get in customer to dealership Negotiation process is very bad, sales staff does not honor o Internet price not accepted as advertised it is just to get in customer to dealership Negotiation process is very bad, sales staff does not honor or accept sales price quoted by Email and mismatch vin or stock number and try to sell the car for more value I recommend Don - Dealer just because it has good programs for lifetime oil changes and loaner cars repair warranty for life . Finance part also tricky after negotiation of price with sales team does not end as final price. finance team again increase the price by removing Toyota rebates or discounts or impose higher interest rate. Got the car but Still dealer has to install mud guard within the amount of price agreed Anyone buying car must do home work to negotiate price with this dealer. More

Exceptional service For the last two years we’ve been coming to Don McGill Toyota Houston because we trust that Joey and the team here go the extra mile to make things po For the last two years we’ve been coming to Don McGill Toyota Houston because we trust that Joey and the team here go the extra mile to make things possible for us. Five cars and will continue to come back. More

Great service Had a great experience. The Krystal was great f on the beginning. She made sure everything we wanted was taken care of. She was great. Had a great experience. The Krystal was great f on the beginning. She made sure everything we wanted was taken care of. She was great. More

Bentley, McLaren, Cadillac Quality I was extremely pleased with the level of service, commitment, and customer care exhibited by Jay. He didn’t badger me nor made me feel pressured to I was extremely pleased with the level of service, commitment, and customer care exhibited by Jay. He didn’t badger me nor made me feel pressured to purchase NOW. He was very patient and empathic during the entire process. His commitment is so sever, that he came in on his off day to meet with me. That's what a good friend, some family members or a spouse would do. Didn't expect that from a saleman. I expect that level of commitment from high end auto company's. Additionally, Jay shocked me when he tracked down the financial associate to ensure my credit didn’t take a major hit from the search for the best financial backer. He earned a customer for life. More

Awesome Service let me start up by saying, awesome customer service.. I had gone to different dealerships and couldn’t find the perfect car for my wife. But Freddy Na let me start up by saying, awesome customer service.. I had gone to different dealerships and couldn’t find the perfect car for my wife. But Freddy Navarro at DonMcGill was very helpfull and answered all of my questions. More

Making a major purchase "as it should be" The sales representative and finance person with whom I interfaced were pleasant, well informed and professional. The sales rep was knowledgeable of The sales representative and finance person with whom I interfaced were pleasant, well informed and professional. The sales rep was knowledgeable of the product and patiently answered all my questions about the technology that is new to me. The delivery process was thorough and un-rushed. The finance person laid out the costs and benefits of optional services but was respectful of my decision(s). Good people, and I give the dealership credit for good hiring and training practices. More

Dishonest Please be very careful when you buy at this place, take your time to shop around and do not sign without triple checking that the sales price agreed i Please be very careful when you buy at this place, take your time to shop around and do not sign without triple checking that the sales price agreed is on the agreement in financing. I went with high expectations and was left disappointed and cheated. I will not buy another car from them. More