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Don McGill Toyota

Houston, TX

4.9
1,382 Reviews

11800 Katy Freeway

Houston, TX

77079

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Showing 1,382 reviews

December 11, 2015

Great place to do business I'm thankful to Adam Garrett for helping me with getting my Prius. Very friendly and knowledgeable people Adam Garrett is a nice man; patient …he hel More

by Ali
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Garrett
Dec 16, 2015 -

Don McGill Toyota responded

Thanks for your outstanding review! We're glad to hear that Adam was friendly and knowledgeable! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Be well, Mike Mynatt – General Manager – (281) 977-3025

December 01, 2015

Score 100 My wife bought her a used Venza in November. She was referred to Joseph Hadi and because I was not with her when she bought it I wasn't able to confi More

by jimrmartinez
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Hadi
Dec 04, 2015 -

Don McGill Toyota responded

Jim, thank you for writing about your visit with us, and congratulations on your new purchase! Joseph is an asset to Don McGill Toyota, and it is encouraging to hear that he impressed you by delivering our trademark service. Please feel free to contact us if you have any questions on your new vehicle. Mike Mynatt – General Manager – (281) 977-3025

December 01, 2015

Excellent Customer Service This is the second time we baught a car from this dealership. Both times were very positive experiences. We will return if we ever need another car a More

by Torrvicm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Hadi
Dec 04, 2015 -

Don McGill Toyota responded

Thank you for leaving us this amazing review! We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Mike Mynatt – General Manager – (281) 977-3025

November 20, 2015

Great Expereince Worked with Cindy to buy a certified Toyota and it was truly a smooth, easy and good experience. She helped with the test drive and was knowledgeable More

by ToyotaHybrid
Recommend Dealer
Yes
Employees Worked With
Cindy Thomas
Nov 22, 2015 -

Don McGill Toyota responded

Thank you for leaving us this great review. We are very happy to hear that Cindy could be so helpful during your recent visit with us. We look forward to seeing you back again in the future! Take care. Best regards, Mike Mynatt – General Manager – (281) 977-3025

November 17, 2015

Absolutely wonderful!! With the help of my sales representative CINDY THOMAS I was able to drive home in my dream car the same day I came in without paying an arm or a leg. More

by julianbinder1989
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindy Thomas
Nov 22, 2015 -

Don McGill Toyota responded

Julian, I am happy to hear you are enjoying your purchase. At Don McGill Toyota, we strive to answer every question and address every concern, and it’s encouraging to know Cindy was able to show you dedicated and personalized service. We are committed to helping each customer get behind the wheel of a car that accommodates their lifestyle and includes all the features that makes it their dream vehicle. We look forward to working with you during your next service visit. Best regards, Mike Mynatt – General Manager – (281) 977-3025

November 09, 2015

Purchased a 2014 Toyota Tundra Adam Garrett and his associates made purchasing my first vehicle a breeze. From the test drive to signing on the dotted line, they made this potentia More

by John420w
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Garrett
Nov 22, 2015 -

Don McGill Toyota responded

John, it was a pleasure to read about your first buying experience working with Adam. Congratulations on your new car! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Best regards, Mike Mynatt – General Manager – (281) 977-3025

November 06, 2015

Good service. Got me what I needed and had me on my way. Didn't get me what I initially planned but based on my credit, still gave me a good used car and worked to get the payment as low as possible so I cou More

by Irishrocker83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindy Thomas
Nov 22, 2015 -

Don McGill Toyota responded

Thank you for writing this fantastic review, Irish! It is of utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Visit us on Facebook for access to our exclusive specials. Best regards, Mike Mynatt – General Manager – (281) 977-3025

October 31, 2015

Awesome Experience Cindy my car salesman was amazing, she was very patient, kind ,and knowledgeable. It had been a very long time since a had bought a car and honestly More

by chass
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindy, Johnny Green
Nov 09, 2015 -

Don McGill Toyota responded

What an enjoyable review to read, Chass! It is reassuring to know that Cindy provided you with a hassle-free and great shopping experience. Don McGill Toyota’s primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear you left our dealership feeling confident about your purchase. Please come back and see us again in the future with anything else you might need. Take care! Mike Mynatt – General Manager – (281) 977-3025

August 28, 2015

The best service from a great dealership Don McGill Toyota Thank you Mike Mynatt for a overall great experience with having my car repaired, quick and right. Mike listened to my concerns and quickly took acti More

by cbooelko
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Mynatt
Sep 02, 2015 -

Don McGill Toyota responded

Hi and thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Don McGill Toyota. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, Mike Mynatt – General Manager – (281) 977-3025

July 04, 2015

At Don McGill "the price is the price." Walked out after being offered an 8.9% interest rate and being told several times, "the price is the price. " The salesman thought he could take advan More

by boo don mcgill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Can't remember, he was worth forgetting
Aug 03, 2015 -

Don McGill Toyota responded

I want you to know that your feedback is greatly appreciated. Reviews like yours help us learn more about the areas in which we need to improve. If you would be open to contacting me at your earliest convenience, I would greatly appreciate the opportunity to further discuss your situation and the chance to make things right. I look forward to speaking with you and regaining your trust in our business. Sincerely, Mike Mynatt – General Manager – (281) 977-3025

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