Back

Don McGill Toyota

Houston, TX

4.9
1,382 Reviews

11800 Katy Freeway

Houston, TX

77079

Directions

By Type

Showing 1,382 reviews

September 25, 2016

Great end to a stressful situation Let me start by saying ADAM GARRETT IS EVERYTHING!! I was in a very tight and stressful situation and was desperately in need of a new vehicle and I s More

by Jburrell0511
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Garrett
Sep 28, 2016 -

Don McGill Toyota responded

Thank you so much for the great review of your experience at our dealership and especially with Adam. At Don McGill Toyota, we always strive to meet the needs of our customers no matter the situation. We hope you enjoy your new car and we look forward to seeing you again whether for routine service or another purchase. Thanks again! Mike Mynatt – General Manager – (281) 977-3025

September 17, 2016

Salesman Joseph Hadi and Lupe Barrera the Finance Manager This dealership went above and beyond to make our experience a great one. At first things were not ok, then it was all straightened out. I am so impre More

by tinker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Hadi
Sep 19, 2016 -

Don McGill Toyota responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear Joseph and Lupe were able to go above and beyond your expectations and provided you with a memorable experience. Feel free to call or stop by if there is anything else we can do for you. And don't forget to take advantage of our exclusive coupons by following our page. Best, Mike Mynatt – General Manager – (281) 977-3025

September 11, 2016

If you want your personal property destroyed, stop by!! Don't EVER go to this stealership, they rip customers off and don't care about them at all, even after they've destroyed the customer's vehicle due to More

by April A
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Management
Sep 28, 2016 -

Don McGill Toyota responded

April, we are very sorry to hear you had an unpleasant experience during your recent visit to Don McGill Toyota. I would like to speak with you directly in order to fully understand the circumstances and reach a satisfactory resolution. We are constantly trying to improve upon the customer service that we provide and your feedback would be of great help to us. Please contact me at your earliest convenience so I can help resolve the matter. Regards, Mike Mynatt – General Manager – (281) 977-3025

September 03, 2016

Adam Made buying a car easier than expected. This review is only for Sales...as I have yet to deal with the service center. I went in last week to purchase a 4runner, so I knew exactly what I wa More

by Aroy944052
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Garrett
Sep 06, 2016 -

Don McGill Toyota responded

Thank you for taking the time to provide us with your positive feedback. We understand that the search for a new vehicle has the potential to be a stressful and tedious experience, that's why we do everything we can to make it as easy as possible. We’re glad to hear that Adam showed his commitment to this. If there is anything else that we can do for you, please feel free to contact us or stop in any time. We hope to see you again soon! Best regards, Mike Mynatt – General Manager – (281) 977-3025

September 01, 2016

The best car deal ever My car buying experience was very exciting and fast.Mr Weselly really helped me to get the right car with all the trouble that i put him he always kep More

by Isaaclyn Freeman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Weselly
Sep 06, 2016 -

Don McGill Toyota responded

Isaac, thank you for this feedback and congratulations on your Corolla 2016! We’re glad to hear that Weselly was of such help to you and that we are able to provide you with an exciting and fast car buying experience. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Best regards, Mike Mynatt – General Manager – (281) 977-3025

July 23, 2016

Beautiful Used Car...:Like New! I can't believe what an awesome experience I had purchasing my car! Our salesman, Adam Garrett, (713)-817-7044, was polite, professional and went abo More

by jvt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Garrett
Jul 28, 2016 -

Don McGill Toyota responded

Thank you for taking the time to leave us this feedback! We are sincerely pleased to know that Adam's efforts have made the difference in your car buying experience, and he is a valuable team member, indeed. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. We appreciate your recommendations. If you ever have additional questions or need a service, we are more than happy to lend a hand. Best regards, Mike Mynatt – General Manager – (281) 977-3025

June 24, 2016

Thank you Mr. Adam Garrett I would like to personally think Mr. Adam Garrett! ... He is the man! His professionalism and drive to help out the customers who are in need of a veh More

by kpee44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Garrett
Jun 28, 2016 -

Don McGill Toyota responded

Hello Deshouri and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Adam was there to provide you with such helpful and friendly customer service! Thank you again and congratulations on your new car. Regards, Mike Mynatt General Manager (281) 977-3025

Jun 28, 2016 -

Don McGill Toyota responded

We appreciate you taking time to leave us a great review! We are pleased to hear Adam made a great impression on you during you most recent visit. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Regards, Mike Mynatt General Manager (281) 977-3025

June 16, 2016

really good costumer service Mr. Adam Garrett help my mom a lot, he got the right car for her, the one that she always dreams of . ARV4 Toyota, 2011, because she was looking betwe More

by Cooktoyota2011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adan, Garrett
Jun 17, 2016 -

Don McGill Toyota responded

Hey! Thank you for this wonderful review! We’re glad that you were impressed by Mr. Garrett’s dedication to excellent service. We appreciate him for giving your mother a great experience!. Thank you again and be sure to like our page to get all the good deals! Regards, Mike Mynatt – General Manager – (281) 977-3025

June 01, 2016

Satisfaction Guranteed Samuel Thomas I purchased a 2015 Toyota Tundra from Don McGill Toyota and Mr. Ken W. Westbrook assisted me in this process. I am totally satisfied w More

by Lockdown03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken W. Westbrook, Mack Stephens, Antonio Novoa
Jun 14, 2016 -

Don McGill Toyota responded

Samuel, our team works hard at maintaining top notch customer service, and they will be ecstatic to hear you left our store satisfied. We thank you for continually trusting us with your car buying needs. We will be sure to pass along your kind words to Ken and the rest of the team, and we look forward to seeing you again. All the best, Mike Mynatt – General Manager – (281) 977-3025

June 01, 2016

Best most helpful salesperson Jerry Hardy is a salesperson i wholeheartedly recommend. Incredibly helpful. He provided me with very helpful information on which to base my selectio More

by Mcarr
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jerry Hardy
...
127
...