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Don McGill Toyota

Houston, TX

4.9
1,383 Reviews

11800 Katy Freeway

Houston, TX

77079

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Showing 1,383 reviews

May 23, 2018

Great Leasing a new car. I am a repeat customer. The service was great. Both Leonardo and Victor were very helpful. I would recommend the dealership More

by KNAUF318
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leonarado and Victor
May 23, 2018 -

Don McGill Toyota responded

Thank you for your repeat business - it means the world to us to see our customers come back. We strive to make every customer feel appreciated, and we are happy we were able to exceed your expectations!

May 23, 2018

Worst car buying experience ever. My 20th purchase Dealership is customer hostile and arrogant. I paid cash. Asked multiple times for the paperwork to be completed before the day of pickup (i’ve do More

by jbroodo1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tommy - sales manager. No help at all. Arrogant and dismissive.
May 23, 2018 -

Don McGill Toyota responded

We are so sorry that you did not have the experience you were anticipating. We strive to give all of our customers the best experience possible, and apologize that you did not receive the same treatment. We would appreciate any more feedback you'd like to give so we may resolve whatever issues you encountered at our dealership. Please call our Tommy Parker, our Sales Manager, at 281-496-2000.

May 23, 2018

First time-buyer I had the best car buying experience at this dealership. My sales rep was Mike Flonnoy and he took his time helping me find the perfect make and model More

by Adev4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Flonnoy
May 24, 2018 -

Don McGill Toyota responded

Thank you for this great review! We are thrilled to hear that Mike made your buying process a breeze! Congratulations on your new vehicle and we look forward to having a lasting relationship with you.

May 22, 2018

It has been great! On last Friday morning I have no idea I would be driving a new car. I came to Don McGill to see options for a new SUV but just to know options and pri More

by nigarcia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fredy Martin
May 22, 2018 -

Don McGill Toyota responded

We appreciate you taking the time to leave us a good review! Thanks for coming in, and please come back and do business with us again in the future!

May 22, 2018

Happy I love my new car. I didn't think I would get a new car and the one I wanted.. Can you say road trip. Thank you guys More

by ken ken
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elisa
May 22, 2018 -

Don McGill Toyota responded

We appreciate you taking the time to leave us a good review! Thanks for coming in, and please come back and do business with us again in the future!

May 22, 2018

Love Lisa & Lupe!!! Abraham too! 🌟🌟🌟 Customer service is top notch thanks to these 2 lovely ladies! Lisa was my sales rep, just loved her... and Lupe I think in finance... she put all the More

by VALARIE ♥️
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lupe Barrera, Lissa Sundberg, Abraham
May 22, 2018 -

Don McGill Toyota responded

We appreciate you taking the time to leave us a good review! Lupe, Lissa, and Abraham will be happy to hear about your kind words. Thanks for coming in, and please come back and do business with us again in the future!

May 22, 2018

Unexpected Lissa was amazing and guided me thru beginning to end. She was the first person to actually show me how to work all the gadgets on my new car and th More

by TERRI.MOHN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lissa Sundberg
May 22, 2018 -

Don McGill Toyota responded

We appreciate you taking the time to leave us a good review! Lissa will be happy to hear about your kind words. Thanks for coming in, and please come back and do business with us again in the future!

May 21, 2018

Great experience Great place to buy or lease. Our salesman was friendly, knowledgeable, and answered all our questions. We're glad we leased our car here. We highly re More

by MKTNGGUY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nam Pham, Tan Huynh
May 22, 2018 -

Don McGill Toyota responded

We appreciate you taking the time to leave us a good review! Thanks for coming in, and please come back and do business with us again in the future!

May 20, 2018

Second Car Purchase in 3 Weeks I was so pleased with the service I went back for a second vehicle purchase. Choosing a car was easy with the selection Don McGill offered. More

by Julio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leandro, Víctor, Alex (Financing)
May 21, 2018 -

Don McGill Toyota responded

Thank you for this awesome review! We are so happy that our staff could give you such great customer service. Please come back and see us again in the future.

May 20, 2018

A very good experience I have given a 5 stars rating because the floor manager did was possibly for me to get a car I can afford each month. More

by lopezkm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nery villatoro
May 21, 2018 -

Don McGill Toyota responded

Thank you for this awesome review! We are so happy that our staff could give you such great customer service. Please come back and see us again in the future.

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