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Don McGill Toyota

Houston, TX

4.9
1,383 Reviews

11800 Katy Freeway

Houston, TX

77079

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Showing 1,383 reviews

May 26, 2018

Awesome I have purchased three vehicles from Don McGill and each experience have been pleasant. My service representative, Mark, recommended I use Lissa, as a More

by nanat4boys
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hamman, Lissa Sundsberg
May 29, 2018 -

Don McGill Toyota responded

Thanks for the awesome review! We really appreciate your feedback, and hope you come see us again!

May 26, 2018

lots of waiting I love my new car the experience was marred by the lack of concern for the value of my time I waited over an hour to speak with finance initially. More

by ROBINKRPAN
Customer Service
Recommend Dealer
No
Employees Worked With
Dylan Krpan (excellent), Darrell (Finance)
May 29, 2018 -

Don McGill Toyota responded

We are sorry you did not have the best experience with us. Your feedback is certainly noted, but we are glad you love your new car!

May 25, 2018

Good experience Bought my lovely Corolla! Good price. The place seems to be very busy as I waited for a really long time for finance. A pleasent experience. More

by KXLING1019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay
May 29, 2018 -

Don McGill Toyota responded

Thanks for the awesome review! We really appreciate your feedback, and hope you come see us again!

May 25, 2018

Lack of Clarity They were not clear in their car business dealings with me. Changed agreement, discouraged outside financing, lowball on trade in. Salesman was good, More

by VEYLES57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joshua
May 29, 2018 -

Don McGill Toyota responded

We really appreciate your feedback, and are sorry we did not give you the awesome service we strive to give all of our customers. Thank you for your feedback.

May 24, 2018

GREAT AND FAST!!! They didn't waste any time and I got the car I came for... They didn't hassle me for more money down. My process was easy! More

by FLORAMHILL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bell
May 24, 2018 -

Don McGill Toyota responded

We are thrilled to hear our sales team made your car buying process easy! Enjoy your new ride and we look forward to seeing you again!

May 24, 2018

Unsure until I went to Don McGill Toyota I had looked at a number of options prior to going to Don McGill. They listened to me, Found what I asked for and when I came back after the test run More

by MIKE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lissa and Tommy
May 24, 2018 -

Don McGill Toyota responded

Mike, thank you for this incredible review and Happy Birthday! We understand that the car buying process can be stressful and we are glad to hear that our sales team made the process easy. Congratulations on your new car! We look forward to assisting you with your future automotive needs.

May 24, 2018

Courteous all the way around. Will continue to work with this dealership for all my Toyota needs. If your looking for a new or used car talk to John handy. More

by Zipidy doo da
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
John handy
May 25, 2018 -

Don McGill Toyota responded

Thank you for this great review and for your loyalty with Don McGill. We strive to always give excellent customer service and we are thrilled to hear you experienced nothing less. Thanks again and we look forward to assisting your future automotive needs.

May 23, 2018

Excellent support through the process of buying a car Nice and professional people take care of you during the process of buying a car. They recommend you the best option that fits your budget. More

by ALFARIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Matheu, Eddie MacDonald, Mike Jacksis and leandro
May 23, 2018 -

Don McGill Toyota responded

Thank you for your review and 5-star rating. We strive to make every customer feel appreciated, and we are happy we were able to exceed your expectations. We look forward to seeing you again for any and all vehicle needs!

May 23, 2018

It was a great experiencce It was a great experience not only for the deal trading my previous car, but also with the deal about price of my new Limited 4Runner I know I bought More

by nigarcia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fredy Martin
May 23, 2018 -

Don McGill Toyota responded

Thank you for your review and 5-star rating. We strive to make every customer feel appreciated, and we are happy we were able to exceed your expectations. We look forward to seeing you again for any and all vehicle needs!

May 23, 2018

New car buyer The experience was amazing, the salesperson by the name Waleed was an excellent salesperson as well as Larry Cutler in finance. Our deal was fast, More

by emeza1984
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Waleed and Larry Cutler in finance
May 23, 2018 -

Don McGill Toyota responded

Thank you for your review and 5-star rating. We strive to make every customer feel appreciated, and we are happy Larry and Waleed were able to exceed your expectations. We look forward to seeing you again for any and all vehicle needs!

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