Don McGill Toyota

Worst experience, and waste of time I had the worst experience EVER trading and buying a used car today .I have a no star raiding for Don Miguel Toyota in Houston . I spent 7 hours at th I had the worst experience EVER trading and buying a used car today .I have a no star raiding for Don Miguel Toyota in Houston . I spent 7 hours at the dealership today on a deal that literally could have taken 2 hours . This is the most Most disorganized, unprofessional, waste of time... DO NOT BUYE car from there. I called days in advance to look at 2 cars I really wanted. Was told they would be ready wen I get there for test driving. I had a appointment already scheduled...They were not ready...I didn’t even get to see any of the cars till a hour and a half after I got there, while they looked at my car to tell me how much they would give for my trade. I could have been test driving!while I was waiting. one of the cars was dirty and had not been detailed at all. I had to wait on everything and several times had to GO LOOK for the sales rep that was helping me. Ridiculous.....I finally got my car... get home and there’s something wrong on one of the seats . It’s minor just a clip missing, but that was suppose to be correct apon the inspection.. I call to complain bout it. There ganna fix it but I have to drive over another hour to go there to fix it. Yes the dealership is over a hour away.... They have no concern for your time at all , or how much they waste of it, Even explaining that I have a sick child at home and a funeral out of town in a few days I have to get ready for. This was my only day off to take care of these things. More

Preowned sales review Salesman Jay was good experience but closing with finance dept took too long; sat in waiting area about 25-30 mintes. Clean & convenient dealer! Did n Salesman Jay was good experience but closing with finance dept took too long; sat in waiting area about 25-30 mintes. Clean & convenient dealer! Did not receive owners manual. More

Experience Belal Awad was well qualified and versed in his knowledge of Toyota products. He was a pleasure to work with and made the experience enjoyable. Belal Awad was well qualified and versed in his knowledge of Toyota products. He was a pleasure to work with and made the experience enjoyable. More

Mediocre treatment by Alex ( financing guy) I walked into the dealership knowing what I wanted & with an excellent credit score. Alex offered me the crappiest deal, was rude & condescending I fe I walked into the dealership knowing what I wanted & with an excellent credit score. Alex offered me the crappiest deal, was rude & condescending I felt insulted. At one point we literally walked out & it took convincing by the salesperson & a different finance guy (larry) to close the deal. Alex is a jerk. Plus we were repeat customers too having bought 2 other cars there within 10 years. Definitely not buying another car from Don Mcgill. More

Amazing 😉 It is incredible the treatment they have with the clients, they are very attentive and they solve any doubt. Satisfied and happy customers, thank you. It is incredible the treatment they have with the clients, they are very attentive and they solve any doubt. Satisfied and happy customers, thank you. More

Great experience! Christian was great in finding exactly what I wanted, ran all over the dealership for us and with us looking at all the RAV4’s in stock! Overall great Christian was great in finding exactly what I wanted, ran all over the dealership for us and with us looking at all the RAV4’s in stock! Overall great experience and great service! More

Excellent customer service so for everyone who we talked to! My wife and I had made an appointment and we were there on time in Kenny had a another customer and went for a test drive at the same time he could ha My wife and I had made an appointment and we were there on time in Kenny had a another customer and went for a test drive at the same time he could have referred us to John at the beginning And taking his time with the other customerbut besides that everything was really great experience we love the car thank you so much look forward to doing business in the future and continue our friendship thanks again More

5 stars Romario was wonderful to work with! He has a calming refreshing demeanor and I result trusted him to have my best interests at heart and that he was d Romario was wonderful to work with! He has a calming refreshing demeanor and I result trusted him to have my best interests at heart and that he was doing his best for me. It was the best experience I could have hoped for! He definitely went above and beyond! Romario was truely exceptional! More

I had a great experience with my purchase.and all my questions were answered. I like the that the people I dealt with were friendly and great customer service. with my purchase.and all my questions were answered. I like the that the people I dealt with were friendly and great customer service. More

Great Buying experience The new sales guy Peter was on point. Very patient and understanding. He made sure all my questions were addressed. The financial guy was also very kn The new sales guy Peter was on point. Very patient and understanding. He made sure all my questions were addressed. The financial guy was also very knowledgeable and understood how to deal with outside financing. More