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Don McGill Toyota

Houston, TX

4.9
1,383 Reviews

11800 Katy Freeway

Houston, TX

77079

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Showing 1,383 reviews

June 04, 2018

Great customer service they help me a lot will recommend sales person did a great job the truck that I cu or is really nice More

by JPULIDO1964
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leandro Donoso and Victor Matheu
Jun 05, 2018 -

Don McGill Toyota responded

Thank you for your review and 5-star rating. We strive to make every customer feel appreciated, and we are happy we were able to exceed your expectations. Come back and see us in the future!

June 03, 2018

Awsome, best price, and hassle free. Exceptional customer service! Fast, informative, and concise! We visited several other car dealers in the Houston and surrounding areas, but the other More

by J8SAUCEDA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tommy Parker, Elissa Sundberg, and Darrell Braun
Jun 05, 2018 -

Don McGill Toyota responded

Thank you for your review and 5-star rating. We strive to make every customer feel appreciated, and we are happy we were able to exceed your expectations. We look forward to seeing you again for any and all vehicle needs!

June 03, 2018

No frills dealership Not enough support to handle volume. Dealership not very clean especially in closing area. Typical up-sale tactics for anti theat devises that insura More

by proagency
Price
Recommend Dealer
Yes
Employees Worked With
Sales and closing
Jun 05, 2018 -

Don McGill Toyota responded

We apologize that you did not have the experience you were anticipating. We strive to give all of our customers the best experience possible, and apologize that you did not receive the same treatment.

June 03, 2018

Great experience! Best experience I have ever had in regards to the car buying process. It was quick, and so easy! Jay was fabulous and got me a great deal and worked s More

by roxann_hernandez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Pedraza
Jun 05, 2018 -

Don McGill Toyota responded

Thank you for your review and 5-star rating! We strive to make every customer feel appreciated, and we are happy Jay was able to exceed your expectations. We look forward to seeing you again for any and all vehicle needs!

June 02, 2018

Excellent experience! I’ve visited Don McGill Toyota to see a used car that was priced at $600 under market value. I fully expected an upsell of some sort. I was very plea More

by ChallengerFan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh
Jun 05, 2018 -

Don McGill Toyota responded

Thank you for your review and 5-star rating. We strive to make every customer feel appreciated, and we are happy we were able to exceed your expectations. We look forward to seeing you again for any and all vehicle needs!

June 02, 2018

Awesome experience Best experience ever hands down. My sales representative went above and beyond. I explained to him what I was looking for and price range. He didnt no More

by TAYLOR200127
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Belal Awad
Jun 05, 2018 -

Don McGill Toyota responded

Thank you for your review and 5-star rating. We strive to make every customer feel appreciated, and we are happy we were able to exceed your expectations. Come back and see us in the future!

June 02, 2018

Great service and able to meet my needs I worked with Richard Ruiz and Ed MacDonald and they were both great. Richard helped me narrow down my options while staying within budget and needs. More

by REIN_CH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Ruiz & Ed Macdonald
Jun 05, 2018 -

Don McGill Toyota responded

Thank you for your review and 5-star rating. We strive to make every customer feel appreciated, and we are happy Richard and Ed were able to exceed your expectations. We look forward to seeing you again for any and all vehicle needs!

June 02, 2018

Great until dealing with finance department Had a great experience until going back to finish up the financing. We kept talking about wanting a 60 month loan and they guy knew it considering he More

by JENNI_STLL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alex Marroquin
Jun 05, 2018 -

Don McGill Toyota responded

We are so sorry that you did not have the experience you were anticipating. We strive to give all of our customers the best experience possible, and apologize that you did not receive the same treatment.

June 01, 2018

Pleasant The vehicle was ready and clean. Salesman was not a high pressure guy. Price was fair. The trade in was handled expeditiously. Finance was fair and fa More

by TSULTON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Tenberg
Jun 01, 2018 -

Don McGill Toyota responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our dealership. Don McGill Toyota of Houston is happy to hear that Travis was able to give you the customer service we want all our customers to experience. We look forward to seeing you again.

June 01, 2018

Great ! One to be remembered! Thank God for Kenneth Brown. Best Salesman ever👏 He’s a keeper and a asset to Don Mc Gill! Thank you More

by TERECIATHOMAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Brown
Jun 01, 2018 -

Don McGill Toyota responded

Thank you for your review and 5-star rating. We strive to make every customer feel appreciated, and we are happy we were able to exceed your expectations. We look forward to seeing you again for any and all vehicle needs!

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