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Don McGill Toyota

Houston, TX

4.9
1,383 Reviews

11800 Katy Freeway

Houston, TX

77079

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Showing 1,383 reviews

June 27, 2018

Great service The service I received at my last visit would have a 10 from a 1-10 with 10 being the highest thank you for the great customer service More

by kingzlee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jules
Jun 29, 2018 -

Don McGill Toyota responded

We strive to make every customer feel appreciated, and we are happy we were able to exceed your expectations. Thank you so much for your review!

June 26, 2018

Bittersweet by would refer Although I was told one thing and received another, the service was pretty decent, Joesph Hadi was my salesman, and he was pretty misleading and pushy More

by LENAFOREST314
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Hadi, Mike Flonnoy
Jun 26, 2018 -

Don McGill Toyota responded

Thank you for your review! We are so glad your experience shaped up to be pleasant. We hope you come back to Don McGill Toyota of Houston in the future!

June 26, 2018

Smooth KENNY, my sales guy was awesome. He took time to walk me through everything. The overall staff attitude is commendable too. While it's true your spen More

by ME17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny
Jun 27, 2018 -

Don McGill Toyota responded

Thank you for the kind 5-starrating and review! We are so glad that you had a wonderful experience with Kenny at Don McGill Toyota of Houston and will be sure to pass on the kind words! Come see us again anytime!

June 24, 2018

Very friendly and professional My experience so far is at a high rating form a 1-10 with 10 being the highest I would say 9 and will like to countinue business with your company tha More

by kingzlee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jules
Jun 26, 2018 -

Don McGill Toyota responded

Thank you so much for your great review! We are so glad Don McGill Toyota of Katy was able to provide you with the customer service we strive to give. Come back and see us in the future!

June 24, 2018

Very poor service Some of the financial people don’t know what they are doing. Poor knowledge about the process. Sales person was very friendly and highly knowledgeable More

by Car buyers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Belal , Mike
Jun 25, 2018 -

Don McGill Toyota responded

Thank you for taking the time to leave us a review. We apologize our finance department did not meet your expectations. We hope you will give Don McGill another chance in the future!

June 24, 2018

Blown away, again! I purchased a vehicle about six months back from here, and came back for another . Lewis Phan always offers excellent customer service and is extreme More

by Pete
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lewis Phan
Jun 26, 2018 -

Don McGill Toyota responded

Thank you so much for this great review! We are so glad Lewis was able to offer you such awesome customer service. Come back and see us in the future!

June 23, 2018

Chris Rhodes was great! I was with my salesman for 2 hours (test drive, compared a few vehicles, he went back and forth to the finance department,etc...) which was fine. Gua More

by zelquawana_wilson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Rhodes and Guadalupe-finance dept
Jun 25, 2018 -

Don McGill Toyota responded

We are sorry to hear about your experience with the finance department. We pride ourselves on helping people have the best car buying experience possible. Please give our Sales Manager, Tommy Parker, a call at 281-496-2000. He would love to discuss your experience further and help in any way he can. We look forward to speaking with you soon.

June 22, 2018

Totally Outstanding Outstanding knowledge of products and services. Helpful advice in selection of vehicle. Great advice in vehicle familiarization and services. I wou More

by jsavoy1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Tenberg
Jun 22, 2018 -

Don McGill Toyota responded

Thank you for your review and 5-star rating. We strive to make every customer feel appreciated, and we are happy we were able to exceed your expectations. We will be sure to pass your kind words on to Travis!

June 22, 2018

Excellent attention 100% recommended. Friendly, attentive and willing to offer the best service. We went for a used car and left with a Corolla 2018!! Thanks guys. More

by CCORONADO99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar Torrealba, Freddy, Alex. Recommended by Nelson Siu.
Jun 22, 2018 -

Don McGill Toyota responded

Thank you for your review and 5-star rating. We strive to make every customer feel appreciated, and we are happy we were able to exceed your expectations. We look forward to seeing you again!

June 21, 2018

Check the website for the most up to date price Came here because they had the best price on town advertised online. Was able to get the online price and a few extras. The free oil changes are a gre More

by ELIAS5152
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard
Jun 21, 2018 -

Don McGill Toyota responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our dealership. Don McGill is happy to hear that we were able to give you the customer service we want all our customers to experience. We look forward to seeing you again.

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