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Don McGill Toyota

Houston, TX

4.9
1,383 Reviews

11800 Katy Freeway

Houston, TX

77079

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Showing 1,383 reviews

July 25, 2018

Slow process which was painful Don McGill has a very nice place with good coffee and comfortable seating. The sales staff is very friendly. However, the processes for everything f More

by Jon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Freddie
Jul 26, 2018 -

Don McGill Toyota responded

We are sorry that you did not have the experience you were anticipating. We strive to give all of our customers the best experience possible, and apologize that you did not.

July 24, 2018

Nelson siu and oscar are Exelent salers Love the way they treat us, they help us in everything we needed, we are so happy and are recomending Don McGill to all our family and friends More

by ROMANMIKE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nelson siu and oscar torrealba
Jul 24, 2018 -

Don McGill Toyota responded

Thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that. Come back and see us in the future!

July 24, 2018

Prius Sale Belal Awad was a wonderful help in assisting us with our 2018 Prius purchase. He was relaxed, never pressuring us. He was also transparent, and honest More

by CWEBB1945
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Belal Awad
Jul 24, 2018 -

Don McGill Toyota responded

Thank you for your review and 5-star rating. We strive to make every customer feel appreciated, and we are happy we were able to exceed your expectations. We look forward to seeing you again for any and all vehicle needs!

July 24, 2018

Used Costco car buying thru Don McGill Salesperson, Belal Awad was very knowledgeable and helpful. Using Costco completely eliminates the hassle. Very good price. Don McGill has free oil More

by DRGYMNAST
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Belal Awad
Jul 24, 2018 -

Don McGill Toyota responded

Thank you for your review and 5-star rating. We strive to make every customer feel appreciated, and we are happy we were able to exceed your expectations. We look forward to seeing you again for any and all vehicle needs!

July 24, 2018

Went for oil change and left with perfect auto! We never dreamed we would own a Platinum Rav4... BUT Scott, Ed and staff at Don McGill worked their magic! This purchase is our 4th Rav since 2009. W More

by TAMU MOM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Savage, Edward (finance)
Jul 24, 2018 -

Don McGill Toyota responded

Thank you for your review and 5-star rating. We strive to make every customer feel appreciated, and we are happy we were able to exceed your expectations. Enjoy your Platinum Rav4!

July 23, 2018

New car purchase I went to this dealership because it was on the Costco discount program. I made appointment with one of your associates. When I arrived I checked in More

by WRbattarbee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
MR. Awad- sales. ,
Jul 23, 2018 -

Don McGill Toyota responded

We're disappointed to hear about your negative experience. Our #1 goal is 100% customer satisfaction for any service. We are always looking for ways to improve and we thank you for your feedback. You are helping make Don McGill Toyota of Houston a better dealership!

July 23, 2018

Great customer service Leo was very helpful in questions regarding trade in. Was able to work with me regarding financial possibilities. Overall very please with my 3rd vehi More

by W_CAMPOVERDE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leandro Donoso
Jul 24, 2018 -

Don McGill Toyota responded

Thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that. We are so glad you continue to chose Don McGill Toyota of Houston!

July 23, 2018

Excellent customer service It was an extremely pleasant experience, they helped me find exactly what I wanted and they did everything they could to stay in my budget. More

by apulido1993
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rafael Chirinos
Jul 24, 2018 -

Don McGill Toyota responded

Thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that.

July 23, 2018

Amazing Leonardo resolvió todos mis problemas y me recomendó lo mejor! Fue muy amable y atento con mi caso. Gracias a él tengo un carro nuevo y estoy satisfec More

by georginasmith50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leonardo
Jul 24, 2018 -

Don McGill Toyota responded

Thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that. Come back and see us in the future!

July 22, 2018

Excellence Everyone was very courteous and exceeded my expectations and worked in giving me the best deal possible without asking. This is my third vehicle purch More

by HHERFD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rafael Chirinos
Jul 23, 2018 -

Don McGill Toyota responded

Thank you for your review and 5-star rating. We pride ourselves on helping people have the best customer service possible, and we are glad we provided you with that. Thank you for choosing Don McGill Toyota of Houston again and again!

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