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Don McGill Toyota

Houston, TX

4.9
1,383 Reviews

11800 Katy Freeway

Houston, TX

77079

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Showing 1,383 reviews

July 29, 2018

Very courteous and helpful The service I received was excellent. They were very attentive and answered all questions or concerns presented to them. I would highly recommend the More

by eagleton33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leo (internet sales)
Jul 30, 2018 -

Don McGill Toyota responded

Thank you for your review! We are glad to hear your experience at Don McGill Toyota of Houston was a positive one and we will be sure to pass this information on!

July 28, 2018

Unprofessional salesmen I would never recommend Don McGill. The salesmen were deceptive and misleading. They included costs for parts without consulting with me. Management f More

by KSTERCHARM
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dre, Travis and Eli
Jul 30, 2018 -

Don McGill Toyota responded

We are sorry to hear you didn't have a great experience with us. We pride ourselves on helping people have the best car buying experience possible. Please give Tommy Parker our Sales Manager a call at 281-496-2000 He would love to discuss your experience further and help in any way he can. We look forward to speaking with you soon.

July 27, 2018

Best Experience EVER In all my car buying experiences, this has by far been the best. Every person that worked with me was an absolute pleasure. Special thanks to my sales More

by tamarabreaux
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris, Joe, Al, Renee
Jul 27, 2018 -

Don McGill Toyota responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our dealership. Don McGill Toyota of Houston is happy to hear that Chris, Joe, Al, and Renee were able to give you the customer service we want all our customers to experience. We look forward to seeing you again!

July 27, 2018

Best car buying experience ever. Recently bought a new vehicle at Don McGill Houston and I have to say the experience was unforgettably amazing. Right from the first day from my sales More

by FAIZABDALLAH2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nerry @ sales, Mark @ finance
Jul 27, 2018 -

Don McGill Toyota responded

Thank you for leaving us a 5-star rating and review! We work hard to make sure all our customers have a great experience with our dealership. Don McGill Toyota of Houston is happy to hear that Nerry and Mark were able to give you the customer service we want all our customers to experience. We look forward to seeing you again!

July 27, 2018

My Sales Hero Chris worked hard to quickly find the exact car I wanted and got me a good price even when others couldn’t. He was friendly and amazing. More

by Never Again
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Rhoades
Jul 30, 2018 -

Don McGill Toyota responded

Thank you for your 5-star rating and review! We are glad to hear your experience at Don McGill Toyota of Houston was a positive one and we will be sure to pass this information to Chris!!

July 26, 2018

My first car buying experience in 10 years I absolutely loved my experience at Don McGill Toyota. The staff was professional, courteous, and patient as I navigated a very difficult decision. I More

by DAVIDPAUL196969
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis
Jul 26, 2018 -

Don McGill Toyota responded

Thank you for your review and 5-star rating. We strive to make every customer feel appreciated, and we are happy we were able to exceed your expectations. Thanks for choosing us!

July 26, 2018

Excellent Experience I want to thank Joe and Moe in the finance department for doing an exceptional job working with me. Thank you for everything and the experience! More

by nicholasconceptsinc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe, Moe (finance)
Jul 26, 2018 -

Don McGill Toyota responded

Thank you for your review and 5-star rating. We strive to make every customer feel appreciated, and we are happy Joe and Moe were able to exceed your expectations.

July 26, 2018

New car Very seemles Tran action. Joe was friendly and easy to work with. The car was ready to go as discussed. Second car to purchase there. More

by Joe
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe morello
Jul 26, 2018 -

Don McGill Toyota responded

Thank you for your review and 5-star rating. We strive to make every customer feel appreciated, and we are happy we were able to exceed your expectations. We look forward to seeing you again for any and all vehicle needs!

July 25, 2018

Wonderful buying experience Nam and Kris were amazing with helping me choose the best model option. The listened to me and were able to help me choose the vehicle that best suite More

by SAMANTHALTRAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nam Pham, Kris Bell
Jul 26, 2018 -

Don McGill Toyota responded

Thank you for your review and 5-star rating. We strive to make every customer feel appreciated, and we are happy we were able to exceed your expectations. We look forward to seeing you again for any and all vehicle needs!

July 25, 2018

Truly exceptional Excellent customer service. The salesman and finance person were very knowledgeable, and I felt comfortable throughout the purchasing process. I am More

by JOANNDOOLEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John "Lil Jon" Huynh and Eddie McDonald
Jul 26, 2018 -

Don McGill Toyota responded

Thank you for your review and 5-star rating. We strive to make every customer feel appreciated, and we are happy we were able to exceed your expectations. We look forward to seeing you again for any and all vehicle needs!

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