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Don Ledford Automotive

Cleveland, TN

4.4
132 Reviews

4595 N Lee Hwy

Cleveland, TN

37312

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132 Reviews of Don Ledford Automotive

November 25, 2024

Price gauging. Needed a $16-24.00 piece repaired and they wanted to charge $1700. I ordered the piece and did it myself, cost $18.00. I was still charged over $100. More

by bhd564
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adrianne Robinson
November 15, 2024

Very professional, precise, courteous, efficient Clean, comfortable dealership and wait area Todd Lawerence, Great salesman More

by missionfarm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None of the above
November 08, 2024

Erin Rogers in the Service Department took excellent care of my car service needs. Appointment time was honored and she kept me informed about the service. Car was delivered clean and ready to go! More

by blessedjourney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Rogers
October 24, 2024

Everyone is always cordial & helpful! The waiting room is cozy & very relaxing. I especially like waiting in the tv room. More

by ssodemann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Mitchell
October 09, 2024

Wonderful folks that really seem to care about your experience. Will definitely return ready to trade for my next new vehicle. More

by j3k13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John"Cookie" Cook, Tequila Hill, Adrianne Robinson
September 08, 2024

Have taken great care of my truck since the first day that I started having it serviced there More

by titobillybob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla
September 06, 2024

Matt, the service representative was very efficient riding up my vehicle keeping me informed of the diagnosis of the parts as they came in and as the service tech completed the work service rep I have More

by dnnhls12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service representative, Tequila Hill, Adrianne Robinson
August 21, 2024

Don Ledford Automotive never disappoints. Always courteous and professional staff. Service is completed on time and communication is excellent. Thanks to all the hard working staff! More

by volman14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Devers and Matt Kress. , Tequila Hill, Adrianne Robinson
August 20, 2024

Austin Rutherford was excellent to work with. We feel very satisfied with our purchase. Everyone else at the dealership was very polite and helpful. More

by scott54dianne46
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Austin Rutherford
August 14, 2024

Service people were so kind and helpful. Great experience for us and we appreciated the speed with which our car was ready: More

by onegrammyb123
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy, and Matthew
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