Don Larson Ford
Baraboo, WI
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Very frustrating experience. Brought in due to the vehicle shaking at higher speeds. Corrected the balance of the tires and was told that both my front and rear brakes were cont Brought in due to the vehicle shaking at higher speeds. Corrected the balance of the tires and was told that both my front and rear brakes were contributing to the issue. This was included on the estimate. I then said I had the rear brakes done less than a year ago at another repair facility. He stepped away and returned in less than 30 seconds with a line through that part of the estimate containing the quote for the rear brakes and said, "Oh, I had that confused with another vehicle." Not buying it. I had the front brakes repaired two weeks later. I leave, and the car is still shaking. They said it is likely the rear brakes I had done and I should take the car back to that repair shop. Schedule an appointment with that facility and take off of work again. The technician at that facility had me drive along with him. He showed me how the steering wheel was shaking back and forth, and that is stemming from the front of the vehicle. Stated the new rotors are likely out of round. Phone Ford yet again. They have me come in for the third time. I take off from work again. I insist on driving along with their technician this time. The technician agreed it is likely the front brakes that Ford just repaired. He puts it up on the rack and determined the rotors were indeed out of round/spec. It has been a month now, and I'm still waiting on the rotors to come in.Not sure that driving around on these out of spec rotors is not damaging the calipers, pads, tires, etc. I highly doubt that will be considered whenever I am phoned to return. This will be my last trip to this dealership. More
Glacier Ford was awsome to deal with from my first email i sent enquiring about the truck rite to the end when i signed papers. Great group of guys to deal with. I will certainly return and also pass the i sent enquiring about the truck rite to the end when i signed papers. Great group of guys to deal with. I will certainly return and also pass the word. More
After waiting several months and being told it would several more to order Bronco Sport online, I went to Glacier Valley and the buying process was easy. Dominic was very polite and able to answer all several more to order Bronco Sport online, I went to Glacier Valley and the buying process was easy. Dominic was very polite and able to answer all my questions and kept me informed about the entire process. Wouldn't hesitate to return in the future More
So my experience was pretty good . Time will tell if the truth was told so I will update this in one year from today but so far has been outstanding Time will tell if the truth was told so I will update this in one year from today but so far has been outstanding More
Worked with Dominic and it was a pleasure. He kept us informed at all stages of the sales process. Continues to follow up with us even after the purchase has been completed. informed at all stages of the sales process. Continues to follow up with us even after the purchase has been completed. More
Very nice people to work with. Paul, Joe, and the service staff try hard to help even under the difficult times they are dealing with in obtaining stock and parts. service staff try hard to help even under the difficult times they are dealing with in obtaining stock and parts. More
Dominic and Joe went out of their way to streamline our buying process. They worked with us to ensure the price fit our budget and didn't push us toward something we couldn't afford. Would definitely go ba buying process. They worked with us to ensure the price fit our budget and didn't push us toward something we couldn't afford. Would definitely go back to these guys. More