Don Johnson's Cumberland Motors Ford Chrysler Dodge Jeep RAM
Cumberland, WI
By Type
Showing 76 reviews
Our 2018 1500 Ram was towed to the Dodge dealer in Hayward 12/10/23. The first of the year our truck was taken to Don Johnson's in Cumberland as the Hayward dealership had been purchased by Johnson. Hayward 12/10/23. The first of the year our truck was taken to Don Johnson's in Cumberland as the Hayward dealership had been purchased by Johnson. From that time until early March we were told countless tales or ignored by Kyle and Cortland (both worked at Don Johnson in Cumberland). In early March management got involved and March 20 our truck was returned. They tried to charge us $500 on a $0 deductible insurance policy. It has to have been the worst experience we've ever had with any car dealership. More
I was searching for a 2023 Last Call SPWB Challenger. Ray Nelson, guided me through the order process, ensured I know all the options I needed and then kept me informed through the 6 month wait it took Ray Nelson, guided me through the order process, ensured I know all the options I needed and then kept me informed through the 6 month wait it took for this amazing car to arrive. He was so passionate about the car and even stayed late the night it arrived to take photos and secure the car. When I went to take delivery it was better than I ever imagined. The entire purchasing process was streamlined, kind, welcoming, and customer focused. If you need a new vehicle, stop looking around and go to Don Johnson...you want a Mopar performance machine - Ask for Ray! More
Just picked up my new Expedition at Don Johnson Cumberland. Ray Nelson and Bob Cifaldi were great to work with. Ray did an great job getting me set up, connecting my phone with going thru the fe Cumberland. Ray Nelson and Bob Cifaldi were great to work with. Ray did an great job getting me set up, connecting my phone with going thru the features on the new vehicle. Thanks Ray More
We've worked with Ray Nelson, Brent Craine, Bob Cifaldi, and the rest of the Don Johnson's Cumberland team for years and that won't be changing anytime soon! Recently moved about 2 hours away and STILL come and the rest of the Don Johnson's Cumberland team for years and that won't be changing anytime soon! Recently moved about 2 hours away and STILL come back for all our service and new vehicles because we know we will always be taken care of and treated like family. More
Tim at Don Johnson's Cumberland WI always does a good job and is very friendly and accommodating. It took Chrysler several months after announcing the recall before they made a remedy available, but that was and is very friendly and accommodating. It took Chrysler several months after announcing the recall before they made a remedy available, but that was not Cumberland s fault. The tests took 3 days in the shop to run, so it took awhile to coordinate times, but Tim got us a nice loaner, and all was well. We're pleased. Thanks Tim and others who coordinated this. Pat Messicci More