Don Jacobs Volkswagen

Service was excellent. Thank you Merritt Had to take my VW in for maintenance. Merritt was very helpful and knowledgeable. Went above and beyond addressing my questions and concerns. I wil Had to take my VW in for maintenance. Merritt was very helpful and knowledgeable. Went above and beyond addressing my questions and concerns. I will definitely be taking my VW back for the next service. More

Don Jacobs VW I have bought two VW beetles from Don Jacob Volkswagon. Brian Hill in the service department has always been my "go to person". Brian is courteous, fr I have bought two VW beetles from Don Jacob Volkswagon. Brian Hill in the service department has always been my "go to person". Brian is courteous, friendly and always explains what is being done. I have dealt with him at DJ for at least 12 years and he is one of the main reasons I keep coming back-because I know I will get good service! You just don't find this kind of consistency at most car dealerships. More

Great Service Great service department. All the people I meet where very helpful. They got my car done properly and even washed it. I repay appreciate the attention Great service department. All the people I meet where very helpful. They got my car done properly and even washed it. I repay appreciate the attention to the details. Thanks Don Jacobs. More

Went the extra mile Can't say enough about the great staff at Don Jacobs. We purchased a 2013 Civic last week and really appreciate how they went above and beyond to tak Can't say enough about the great staff at Don Jacobs. We purchased a 2013 Civic last week and really appreciate how they went above and beyond to take care of us. We got a great deal and a great car. They took the time to explain everything. We never felt rushed or pressured. They say they are trying to create a long term relationship with their customers and we found that to be absolutely the truth. We definetly will be back! More

Great experience, but no military discount? Always get great service and Brian Hill is terrific. Facilities are great and you always provide me a desk to work from, which I appreciate. But, Don Always get great service and Brian Hill is terrific. Facilities are great and you always provide me a desk to work from, which I appreciate. But, Don, c'mon, let's implement that military discount already. More

Courteous,quality work Service work was done prompt and all work was explained.appointment was made when I requested, car was also washed after service work was completed.i Service work was done prompt and all work was explained.appointment was made when I requested, car was also washed after service work was completed.i also received progress reports along as to when work would be complete.from service advisor. More

Service I came in for service and Was lucky enough to get Merritt. He was professional and able to get me in and out in a very timely manner. I would definite I came in for service and Was lucky enough to get Merritt. He was professional and able to get me in and out in a very timely manner. I would definitely recommend Don Jacobs Service but most of all Merritt to others. More

30,000 check up Merritt is always available for any question I may have or eager to work with me in getting my car serviced. I have never been told a date of servic Merritt is always available for any question I may have or eager to work with me in getting my car serviced. I have never been told a date of service was unavailable or that accommodations wouldn’t be met in regards to shuttle service to and from work. More

I'll be back! For some reason it seems like I have always had bad luck with mechanics and dealerships. Between being treated rudely and condescended to, and being o For some reason it seems like I have always had bad luck with mechanics and dealerships. Between being treated rudely and condescended to, and being overcharged for problems that weren't fixed, I have come to dread needing to get my car fixed or getting any service done. Well, that changes here! I am happy to say that the guys at don jacobs couldn't be nicer! They left me feeling well informed and confident that I was receiving the services that I needed, not just whatever they felt like selling me that day, as with past experiences. The man I worked with seemed happy to help, proud of the quality work they do, and had me in and out of the shop very quickly! I might not know much about cars but I know a lot about good customer service, and after visitng don jacobs, I know more about being a happy, satisfied customer. They've earned my business for life, or at least until I buy a diff I would happily recommend them to family, friends, or anyone looking to get their volkswagen worked on. More

Excellent Service!! Had my Volkswagen in a few weeks ago and Merrit was awesome!! He was very helpful and explained everything. I appreciated his patience with me. Wou Had my Volkswagen in a few weeks ago and Merrit was awesome!! He was very helpful and explained everything. I appreciated his patience with me. Would definitely recommend. More