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Don Jacobs Volkswagen

Lexington, KY

3.3
89 Reviews

2689 Nicholasville Rd.

Lexington, KY

40503

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Showing 89 reviews

November 30, 2020

Everything was quick and easy, and everyone was great to work with! I would recommend anyone to get a car there. This was my first time buying a car, and Garrett couldn’t have made it easier! More

by hnwebber101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garrett
November 06, 2020

In 2018, I had a perfect experience with this dealership. However this present experience began horribly. Although damage control was done, I am very disappointed with the vehicle I ended up with. Had I k More

by MINABOYD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Angela Garrison, Ashley Wilson. Josh Muncy, Jason Franklin
August 30, 2020

Gabe was very easy to work with and really polite. I left another dealership in Louisville without buying and Gabe was aware of these. I would prefer more business their direction. Buying a car in 2020 has b More

by Toobe29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabe Balazs
July 22, 2020

Always get good sales and service from this dealership. Happy with the process. Third vehicle I've purchased there and have had no issues. Excellent. More

by Michael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary joyner
June 19, 2020

Everyone treated us with respect and like family. Mike Williams was great, he worked with us through the whole process. Very Pleasant car buying experience More

by Stan Hack
Recommend Dealer
Yes
Employees Worked With
Mike Williams, Jeff Hounshell
June 19, 2020

Gabe was a great salesman. He had all the information we needed and was very knowledgeable and able to answer all of our questions. Love coming to Don Jacobs. Everyone was great!! Financial,, manager and G More

by pscmac59
Recommend Dealer
Yes
Employees Worked With
Gabe, Manager, and Financial
June 02, 2020

Extremely Helpful! Have worked with Clay a number of times and he makes the process very stress free and enjoyable!! Everyone I worked with made the process enjoyable. More

by Happy Buyer
Recommend Dealer
Yes
Employees Worked With
Clay McDonald
May 27, 2020

Everyone I met was so professional and kind. I essentially purchased my car online and was pleased with vehicle and the financing process. I drove from Indiana for this purchase. More

by tricia.riddle
Recommend Dealer
Yes
Employees Worked With
Keith, Gabe, Tristen
April 11, 2020

We bought a Volkswagen from Don Jacob's! It was an amazing experience! Will definitely be back in the future! We worked with Keith and Jeff and even during the Covid-19 situation they made sure to be More

by Tiff.goff18
Recommend Dealer
Yes
Employees Worked With
Keith, Jeff
February 12, 2020

We were greeted by Mr Jenkins as we entered your dealership. He was very welcoming and friendly and explained how things work and took us out to test drive the car. Store was very clean and orderly More

by mruddy217
Recommend Dealer
Yes
Employees Worked With
Mr Harrison Jenkins
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