Don Jacobs Volkswagen
Lexington, KY
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Everything was quick and easy, and everyone was great to work with! I would recommend anyone to get a car there. This was my first time buying a car, and Garrett couldn’t have made it easier! work with! I would recommend anyone to get a car there. This was my first time buying a car, and Garrett couldn’t have made it easier! More
In 2018, I had a perfect experience with this dealership. However this present experience began horribly. Although damage control was done, I am very disappointed with the vehicle I ended up with. Had I k However this present experience began horribly. Although damage control was done, I am very disappointed with the vehicle I ended up with. Had I known about the features it lacked, I would not have taken it. Although it was the same model as my previous vehicle, it was strpped of all the features I had enjoyed. As a result, I feel cheated. More
Gabe was very easy to work with and really polite. I left another dealership in Louisville without buying and Gabe was aware of these. I would prefer more business their direction. Buying a car in 2020 has b another dealership in Louisville without buying and Gabe was aware of these. I would prefer more business their direction. Buying a car in 2020 has been unusual and everyone helped make it feel normal. More
Always get good sales and service from this dealership. Happy with the process. Third vehicle I've purchased there and have had no issues. Excellent. Happy with the process. Third vehicle I've purchased there and have had no issues. Excellent. More
Everyone treated us with respect and like family. Mike Williams was great, he worked with us through the whole process. Very Pleasant car buying experience Williams was great, he worked with us through the whole process. Very Pleasant car buying experience More
Gabe was a great salesman. He had all the information we needed and was very knowledgeable and able to answer all of our questions. Love coming to Don Jacobs. Everyone was great!! Financial,, manager and G needed and was very knowledgeable and able to answer all of our questions. Love coming to Don Jacobs. Everyone was great!! Financial,, manager and Gabe!!!! Extremely great service!!! Thanks! More
Extremely Helpful! Have worked with Clay a number of times and he makes the process very stress free and enjoyable!! Everyone I worked with made the process enjoyable. times and he makes the process very stress free and enjoyable!! Everyone I worked with made the process enjoyable. More
Everyone I met was so professional and kind. I essentially purchased my car online and was pleased with vehicle and the financing process. I drove from Indiana for this purchase. essentially purchased my car online and was pleased with vehicle and the financing process. I drove from Indiana for this purchase. More
We bought a Volkswagen from Don Jacob's! It was an amazing experience! Will definitely be back in the future! We worked with Keith and Jeff and even during the Covid-19 situation they made sure to be amazing experience! Will definitely be back in the future! We worked with Keith and Jeff and even during the Covid-19 situation they made sure to be just as friendly and made it an east and painless experience! More
We were greeted by Mr Jenkins as we entered your dealership. He was very welcoming and friendly and explained how things work and took us out to test drive the car. Store was very clean and orderly dealership. He was very welcoming and friendly and explained how things work and took us out to test drive the car. Store was very clean and orderly. Employees very professional and helpful. More