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Don Jacobs Volkswagen

Lexington, KY

3.3
89 Reviews

2689 Nicholasville Rd.

Lexington, KY

40503

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Showing 89 reviews

August 22, 2022

Pleased with everything, sales and financing , they treated me very very professional. I will be back to buy another vehicle. More

by ronzeb2005
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Michael and Tristan
April 20, 2022

I bought a new Volkswagen today. Our salesperson, Erik was great! So helpful telling me about my new Taos. He went through all the bells and whistles for me , probably twice! He was More

by Kcwhaircut
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik , Tristan , Savannah
December 07, 2021

Salesman has been there long enough to demonstrate it is an honest dealership. Purchased our third car from them. More

by Egroth
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Franklin
July 24, 2021

My family and I had a very pleasant experience in buying our new vehicle from Don Jacobs Automotive. They were very professional and very nice. More

by brent
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Franklin and Josh Muncy
June 16, 2021

I wasn’t planning on purchasing a new car today, but knew in the back of my mind what I wanted when I was ready. Well, today, my vehicle told me I was ready. As I waited for the tow truck I checked the inv More

by NPGLove7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin, Brandon, Tristan
April 19, 2021

EVERYONE WAS VERY HELPFUL ESPECIALLY JASON FRANKLIN. THE DEALERSHIP IS VERY CLEAN AND COMFORTABLE. AM LOOKING FORWARD TO THIS VOLKSWAGEN EXPERIENCE. HAVE A NICE DAY. More

by Nlgcasey
Recommend Dealer
Yes
Employees Worked With
See above
February 27, 2021

Great price on new vehicle and very nice offer on my Great price on new vehicle and very nice offer on my trade in. Staff was very easy to work with. would recommend to friends and family. More

by MA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabe
December 26, 2020

This is the third vehicle I have purchased from this dealership. First rate employees and service. Exceptional experience! I would without hesitation recommend them to people. More

by Richmond558
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Franklin
December 05, 2020

I was very pleased with the service and selection. I found the car I wanted and called about it. It was ready and waiting when I got there. They did everything I asked and it didn’t take all day and nig More

by SJR1979
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ross, Jason, and finance
December 03, 2020

Friendly, courteous, and no xx. Sales staff worked hard to complete the deal I needed to purchase. I’m a repeat customer for that very reason. More

by Neyman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Stillwell
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