
Don Jacobs Volkswagen
Lexington, KY
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I recently bought a new vehicle from Don Jacobs. The salesperson was really nice but the used car manager was very unprofessional and would not give a fair deal on my trade-in or the new car. In fact, salesperson was really nice but the used car manager was very unprofessional and would not give a fair deal on my trade-in or the new car. In fact, his initial offer was exactly 50% of what he ended up giving me for the trade-in. The service department supervisor is very knowledgable but services are way too overpriced. In fact, the parts department also increases prices ~40-100% of the OEM price! Maybe it is worth driving an extra hour to due business with another VW dealer? More