Don Jacobs Honda

Don Jacobs was wonderful! They were super transparent, understanding of my needs and very patient while I waited on insurance money. It’s a great dealership! understanding of my needs and very patient while I waited on insurance money. It’s a great dealership! More

A great place to buy your next car,with friendly and helpful employees that are not pushy at all and go out of their way to make you feel like your dealing with a friend helpful employees that are not pushy at all and go out of their way to make you feel like your dealing with a friend More

Very friendly people. Even a man sweeping the floor went out of his way to offer help. Very nice man. My salesman was helpful and knowledgeable and not pushy. out of his way to offer help. Very nice man. My salesman was helpful and knowledgeable and not pushy. More

Bough a 2017 Honda HRV in October 2020. Sale went fine until it came time to transfer my tags. Two months later I still don't have my tags and can't get any help from the dealership. until it came time to transfer my tags. Two months later I still don't have my tags and can't get any help from the dealership. More

I've been a Honda lessor for over 20 years. This dealership was good to me in 2019. Recently, with COVID and a divorce, this manager of the dealership screwed me for trading in my Ridgeline for a af dealership was good to me in 2019. Recently, with COVID and a divorce, this manager of the dealership screwed me for trading in my Ridgeline for a affordable vehicle.He was rude and not helpful. After many years of being a Honda customer, I forbid to choose Don Jacobs Honda in Lexington ever again. I have 4 oils changes left,then I'm done with this dealership. Never, have I had I pay any money down on a lease, and then left with,not 36,000 miles to my lease, but 30,000 miles for 3 years. Think twice before going here. The manager is a heartless crook! More

I’m not usually a fan of big car dealerships, but the people at Don Jacobs were really good. They were professional and friendly which made for a pleasant car buying experience. people at Don Jacobs were really good. They were professional and friendly which made for a pleasant car buying experience. More

They have great customer service and product knowledge! My car is exactly what I wanted and the deal was completed really fast and without any issues. My car is exactly what I wanted and the deal was completed really fast and without any issues. More

Easy and pleasant negotiation and delivery to our home. Mary is easy to work with and very customer oriented. It’s the third car I’ve purchase from her and Don Jacobs Honda. Mary is easy to work with and very customer oriented. It’s the third car I’ve purchase from her and Don Jacobs Honda. More

Chris the sale Manager runs his team right... from the Chris the sale Manager runs his team right... from the introduction to the car to the application to the financial process, all was professionally ex Chris the sale Manager runs his team right... from the introduction to the car to the application to the financial process, all was professionally executed, great price and experience, highly recommend Don Jacobs Honda. More

Excellent customer service. Friendly staff, they understood our needs and wants. I had purchased from this dealer and same sales associate before with the same experience. This is why I went bac. understood our needs and wants. I had purchased from this dealer and same sales associate before with the same experience. This is why I went bac. More