Don Jacobs Honda

I visited 3 dealers before I finally checked out Don Jacobs Honda. I was greeted very politely by Brian and he immediately offered me some refreshments before we started looking for my first new car. Jacobs Honda. I was greeted very politely by Brian and he immediately offered me some refreshments before we started looking for my first new car. He found the perfect car for me, one that not only suited my needs but also my budget. He also introduced me to a very nice service person who gave me her business card for my first service appointment. I have a wonderful experience at Don Jacobs and would refer all my friends and co-workers to go see Brian. More

Matt was a fantastic customer service rep. He answered all of the questions I had about the car and did everything he could to accommodate my needs/wants. He kept my attention during the paperwork process all of the questions I had about the car and did everything he could to accommodate my needs/wants. He kept my attention during the paperwork process and sped up things as quickly as possible within his means. This is a great dealership staffed with fantastic employees. I would absolutely recommend anyone who is looking for a car to go to Don Jacobs. More

The Don Jacobs price for a 2011 CRV was the best that I found. My sales person, Slade Halvaksz was exceptional. He followed up quickly to my questions and went the extra mile to work with me. It was a p found. My sales person, Slade Halvaksz was exceptional. He followed up quickly to my questions and went the extra mile to work with me. It was a pleasureable experience dealing with this young man who was respectful and polite. More

I rated this dealership highly because I was up front with the salesman when I told him I was not ready to buy a new car. He said okay and went out of his way answering my questions about an Acura and a with the salesman when I told him I was not ready to buy a new car. He said okay and went out of his way answering my questions about an Acura and a CRZ. We test drove one of the cars even though I was not buying and spent a good deal of time on the road to get an idea of the performance ability, handling, turning radius, different modes of driving in traffic and on the open road. He was very knowledgable, answered all my questions even to the point of comparing the car with other brands. We talked a good deal of time about the new options and the possible changes in the future. I showed him my current Civic and asked his opinion about how long I could use it before having to trade. He was very honest, told me why he worked for Honda and what car he drove and why. If all the salesmen I have worked with were as honest as this one I would probably have been more satisfied with the other brands. Don Jacobs has changed. It is one of the best dealerships I have been to in a long time. More

We have a large family, and buying a new car was not easy. Our sale person at Don Jacobs understood our needs. Honda Pilot 2011 is not only looks great, but it is what we need to accomodate the space, s easy. Our sale person at Don Jacobs understood our needs. Honda Pilot 2011 is not only looks great, but it is what we need to accomodate the space, security and comfort. We love our car, and so do the kids. We had the best and excellent service and experience with Don Jacobs. More

Slade was great. He approached me right away, made me feel at ease. He answered all my questions. He moved through the paper work as quickly as he could, so i was waiting around more than i had to be. Hw feel at ease. He answered all my questions. He moved through the paper work as quickly as he could, so i was waiting around more than i had to be. Hw was very patient with me after the sale. I had family stuff going on and he was just persistent and understanding. Thanks. More

I had a great expirience at Don Jacobs. I haven't bought many cars and I find the process a little intimadating, but I got in contact with Todd Jennings at Don Jacobs and he made things very easy. There wa many cars and I find the process a little intimadating, but I got in contact with Todd Jennings at Don Jacobs and he made things very easy. There was no pressure. He listened to my needs and found me the perfect vehicle. I love my new CR-V. More

This was the best experience I've ever had in purchasing a new car. When I first arrived at Don Jacobs honda, I was promtly greeted by Joey and was welcomed to Don Jacobs Honda. I told Joey that I wanted to a new car. When I first arrived at Don Jacobs honda, I was promtly greeted by Joey and was welcomed to Don Jacobs Honda. I told Joey that I wanted to browse first, but I knew what I wanted, I just wanted to be left alone to gather some thoughts, and select the color I wanted. Joey told me to take all the time I needed, and when I had questions or wanted to look inside the Civic to just waive me over. After about 15 minutes, I waived Joey over and was ready to take a further look, and test drive. Joey asked me what was most important for me in the Civic, and what my must have's were. I told Joey, great gas mileage, being comfortable, and safety. He asked the right questions, and pointed the important factors of what I wanted. Joey didnt just ramble about things that wasnt important to me like the other dealership did earlier in the day. After spending about 15 minutes going over the car, and highlighting what was important to me. I was then offered a test drive, Joey asked to get a copy of my drivers license, and he also asked if i wanted a bottle of water to drink. The other dealership I visited had a key already, and when we were going over the car, just started driving and once again rambling. Joey asked me if it was okay if it was okay for him to drive off the lot because he wanted to demonstrate certain features of the Civic. After about 5 minutes, Joey pulled in a parking lot, and I was ready to drive. I asked Joey how long could we drive the car, and also could we take the Civic on the interstate. Joey told me that take as long of a drive that I needed to help make the decision. I drove the Civic for about 25-30 minutes on a great test drive route, and also on the interstate. The other dealership, we drove less then 10 minutes before we were back. When we got back to Don jacobs Honda, Joey asked have we selected the right car? I told him Yes, so we then walked to the service department, because he told me that he wanted to introduce to one of the service advisor to have a person of contact, and also if I had any service questions. The one thing that I liked about the service department was the they a pictures of the entire department with the years of services. 10,15,20,and 30+ years of service tech's there, I was very impressed. I was introduced to Kelle, and she gave me a business card. She answered questions I had about servicing the Civic. Kellie told me whenever the civic was ready for service, to call her to make an apointment. As we were walking through the lounge area, which was very clean, and also which had a play area for children, I had already decided i was going to buy the Civic before we even sat down at the desk. As we walked thru the showroom, Joey introduced me to Janet Hoffman, the manager of Don Jacobs Honda. Janet, was very professional and told me that this process would be very easy, and smooth. I told Janet that I wasnt sure if I wanted to lease or purchase, Janet told me that they would show me both options, and I could choose whichever I wanted to do that benefited me. Joey sat me down and asked some questions. I told him, I didnt want to do the back and fourth, that I had a budget in mind that I was trying to get to. When Joey came back from Janet's office, I was shocked that they kept their words and was at my budget range for both the purchase, and lease. I did decided to lease the Honda civic because the term was shorter, and I could get new car in 3 years. I accepted the offer, and was finshed with the paperwork process did not take long at all to finish up. Before I left, I told Joey that i wanted to speak to Janet, I told Janet that I would be back in May 2011, to buy a second car from Don Jacobs Honda for my family. I told Janet that I have a loud mouth and would definetly tell everyone about the great service and how easy it is to do business with Don Jacobs Honda. Thanks again to everyone at Don Jacobs Honda, especially Joey Banbel whom was very professional and Knowledgeable. I drove off in my new 2010 Honda Civic as a very satisfied customer for life. Be back in May 2011....... More

When I was in the market for another car, I didn't have a make or model in mind. I explained what I wanted to Mr. Jennings and I know that he really listened to me because he found the perfect match for me make or model in mind. I explained what I wanted to Mr. Jennings and I know that he really listened to me because he found the perfect match for me even the price was right!! I've had many people comment that my car is just perfect for me. He helped me thru the paperwork process and he was very patient with all of my questions and he made sure that I understood everything before moving on to the next item. It's a great comfort to know that people like him are around to help others when we need it. I'd reccommend Don Jacobs to everyone I know forever as long as they have such wonderful people working for them because the level of service will always be the best around. More

Joey was great from start to finish. He is available anytime I have a question and worked hard to make sure my deal went smoothly. Just a great experience overall! I had a trade in and I think I was anytime I have a question and worked hard to make sure my deal went smoothly. Just a great experience overall! I had a trade in and I think I was treated fairly with the trade. I love the New Odessey van! I woudl definitely do business with this dealer again ane more specifically, with Joey. He was very professional and a pleasure to work with. More