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Don Jacobs Honda
Lexington, KY
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Top notch Josh Owens was a real pleasure to work with he definitely has an aptitude for understanding people. I told him my situation and issues which was follo Josh Owens was a real pleasure to work with he definitely has an aptitude for understanding people. I told him my situation and issues which was followed up with a solution in a timely manner. This was a great experience and I will return I could not be more impressed! Thanks again josh! More
Great service! I have been coming to Don Jacobs for service on my Honda civic for years now, Cameron always takes care my service needs. He is very knowledgeable an I have been coming to Don Jacobs for service on my Honda civic for years now, Cameron always takes care my service needs. He is very knowledgeable and always the most helpful. Thank you Cameron for all of your help!! TJ More
Professional Service Chuck B is a perfect example of what a service writer should be. He's always very prompt and professional and make us feel confident in the service we Chuck B is a perfect example of what a service writer should be. He's always very prompt and professional and make us feel confident in the service we receive. We would recommend him to anyone!! More
Excellent service I needed my car serviced and Josh Owens helped out and fixed my car. He had excellent customer service and was very knowledgeable. N g I needed my car serviced and Josh Owens helped out and fixed my car. He had excellent customer service and was very knowledgeable. N g More
Great service department Austin Adkins, my service rep has always been awesome. Any concerns I've ever had have always been handled smoothly and he always goes above and bey Austin Adkins, my service rep has always been awesome. Any concerns I've ever had have always been handled smoothly and he always goes above and beyond. More
Awesome Had to take my car in for an oil change. Austin Adkins was very helpful and knowledgable! I would reccomend anyone needing service work request au Had to take my car in for an oil change. Austin Adkins was very helpful and knowledgable! I would reccomend anyone needing service work request austin! More
Excellent My husband and I were referred by Kenny Adams to purchase a new car last month. Kenny has worked on our cars for years and always has expert advise w My husband and I were referred by Kenny Adams to purchase a new car last month. Kenny has worked on our cars for years and always has expert advise when it comes to automobile servicing. Last month we purchased a brand new 2016 from Don Jacobs and Kenny referred us to Greg Hines which also provided great customer service. My experience with Don Jacobs is always pleasant one and I look forward to continued great customer service. Thank you all for all you do. Randall & Tamara Turley More
Outstanding!! I haven't been to don Jacobs in a long time but my car came due for a recall. Josh Owens helped me and was informative, while I was there he told me a I haven't been to don Jacobs in a long time but my car came due for a recall. Josh Owens helped me and was informative, while I was there he told me about other items that needed attention. Not only did he tell me about them but he prioritized them for me with a very helpful list. I will only be bringing my car to josh at don Jacobs....thank you josh More
Accommodating & trust worthy I bought my Beetle from another dealer but when I called Don Jacobs on a Friday needing my 30,000 mile service done that Satruday, they were very acco I bought my Beetle from another dealer but when I called Don Jacobs on a Friday needing my 30,000 mile service done that Satruday, they were very accommodating. Even though the service was going to take a couple of hours they fit me in on that Satruday.. They were prompt at getting the job done even washed my beetle .. The staff was very friendly. I was just surprised at how they got me in with such short notice even though I didn't purchase my vehicle there and they didn't know me.... I will be going back for further service jobs... More
Smooth Fast and friendly service! Left with no questions unanswered. Salesman was very patient and spoke to me in terms i could understand would recommend my Fast and friendly service! Left with no questions unanswered. Salesman was very patient and spoke to me in terms i could understand would recommend my friends to come to this dealership More