Don Jackson Chrysler Dodge Jeep Ram North
Cumming, GA
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As dealerships go, Don Jackson rates pretty high in my book for service. Since 2015, I've been taking my 2014 Grand Caravan to them for service and have never had a bad experience. They take good care o book for service. Since 2015, I've been taking my 2014 Grand Caravan to them for service and have never had a bad experience. They take good care of my vehicle and me. More
Do Not Do Business with This Dealership!!!!I visited Do Not Do Business with This Dealership!!!! I visited Don Jackson auto on 11/21/20 after seeing a used car on their website the day prior for a car Do Not Do Business with This Dealership!!!! I visited Don Jackson auto on 11/21/20 after seeing a used car on their website the day prior for a car priced at $9,995. I refreshed the price to make sure before leaving for the dealership. The salesman, Austin, was polite and friendly. I drove the car and liked it. Austin took my information and returned with the paperwork. Magically, the list price had increased by $1,500, to $11,495. I asked if that was a mistake and was told that the earlier price was a mistake and that it had only been online for five minutes. This was a complete lie! I was told that it was just too bad, so I left the dealership. Austin's boss, Chuck, called me to discuss the situation and again claimed that it was a mistake. I pointed out that he and Austin lied about how long the price was listed and he had no explanation for the lie. Instead, he offered to sell me the car for $12,600 out the door, including a $895 fee for "docs". This is another shady move. The only fees required are taxes and other required fees by the government. The dealer's website even says that. I asked Chuck to honor the price and he repeatedly refused to do so. In fact, he even refused to give me his last name for some reason. This was a classic case of bait-and-switch, which is unethical and illegal. I have filed a complaint with the appropriate government agencies(BBB and Secretary of State). In the meantime, I cannot stress strongly enough that no one should do business with a dealership that practices such shady tactics. I'm posting this under my real name. If anyone wants more information, please feel free to contact me. More
Stephanie was very helpful and polite. I was very pleased with the services. My oil change was done in pretty good timing. Thanks for the service. with the services. My oil change was done in pretty good timing. Thanks for the service. More
THE SERVICE STAFF ARE VERY WILLING TO HELP AT ALL COST,, AND ALSO SALES. THE SERVICE STAFF ARE WELL TRAIN AND TRAIN TO HANDLE QUESTION AND COMPLANTS AT ALL COST THANK YOU! AND ALSO SALES. THE SERVICE STAFF ARE WELL TRAIN AND TRAIN TO HANDLE QUESTION AND COMPLANTS AT ALL COST THANK YOU! More
My husband and I had been looking for a Ram 2500 diesel for a few months. After countless searches we finally found the perfect one at a great price at Don Jackson, however we live in New Hampshire so it for a few months. After countless searches we finally found the perfect one at a great price at Don Jackson, however we live in New Hampshire so it would be quite a trip to get our new truck. After speaking with Albert Ford via text and calls we felt very comfortable to make the purchase over the phone without seeing the truck in person. When we arrived to trade our other ram and pick up the new one we were not disappointed! Albert made everything so easy for us and we enjoyed a nice mini vacation! We will define work with Don Jackson and Albert Ford again! More
Jennifer and Scott were professional, knowledgeable,kind and worked dilligently to make sure the work was done in a timely fashion and throughly on our vehicle a 2019 Dodge Challenger RT. Engine replacemen and worked dilligently to make sure the work was done in a timely fashion and throughly on our vehicle a 2019 Dodge Challenger RT. Engine replacement due to (hydrolock) More
Customer service was excellent Mr. Albert ford totally rocked! Finance, Mr. Teddy was excellent and very knowledgeable and answered all of my questions without any frustration! I am impressed once again! rocked! Finance, Mr. Teddy was excellent and very knowledgeable and answered all of my questions without any frustration! I am impressed once again! More