Don Jackson Chrysler Dodge Jeep Ram North

A female consumer interested in getting exceptional customer service and fair pricing does not have anything to fear or be apprehensive about when considering doing business with Don Jackson in Union C customer service and fair pricing does not have anything to fear or be apprehensive about when considering doing business with Don Jackson in Union City, Ga. I received first rate service and a good price on my new car from Spencer Williams, a sales professional with Don Jackson. The price that I was quoted never changed and the information I was given did not change as the process moved along. I appreciate not being targeted as an unknowledgeable and gullible buyer and am grateful for the way that Spencer Williams treated me, as though my business mattered. More

I called ahead to bring my 2007 Jeep Cherokee in for Transmission work, and a radio wiring issue. I should have known then, because they hardly asked any questions about my problems when making the appo Transmission work, and a radio wiring issue. I should have known then, because they hardly asked any questions about my problems when making the appointment. I arrived at 7am as scheduled, but had to wait over 30 minutes for my loaner (rental from enterprise) to arrive because that was the soonest they opened (I noted a need for a rental when my appointment was made). Enterprise was very fast and friendly, and this review should reflect nothing negative on their part. Before leaving I was told that I should expect a call around lunch time with a final diagnosis and approximate finish time. I had to continuously call in to get any kind of an update, every time they were rude and seemed annoyed that I was wanting to stay in the loop on the progress of my own car. They didn't end up looking at it till the end of the day, and didn't start work till the day after. They ended up needing to order parts, which took even longer because they ran into the weekend, and I had to fight at the end to get them to cover the end of the rental because they took longer than my insurance was willing to cover because of their own inability to properly schedule appointments and block off appropriate time. The service manager even insulted me to my husband, insulted my husband's profession and intelligence to his face, and refused to answer my calls for information (on my own car) when I requested a 3 way call between the service coordinator and his manager to straighten things out. What started out as a 4-8 hour project ended up as a 1 week fiasco. We sold the car that following week to guarantee we would never have to deal with their service department ever again!!! More

I was in the market for a not so used automobile and saw a Volkswagen Passat listed online at Don Jackson Automotive in Union City. I sent an inquiry to the dealership and Mr. Spencer Williams responded ver a Volkswagen Passat listed online at Don Jackson Automotive in Union City. I sent an inquiry to the dealership and Mr. Spencer Williams responded very quickly and also emailed me the Carfax Report. The vehicle was the lowest priced that I had viewed online and that price was honored when I came into the dealership that day. It was a very easy transaction and I highly recommend the nice and efficient salesperson and this dealership. Best, More

I talked with Mr. Williams over the phone prior to coming, before I came the Jeep was detailed, inspected and had an oil change. He picked me up at the Airport, brought me to the dealership and had th coming, before I came the Jeep was detailed, inspected and had an oil change. He picked me up at the Airport, brought me to the dealership and had the Jeep out front ready to go. Mr. Williams had another customer that morning, so he gave me the keys so I could take it for a test drive and inspect it. I found some seepage on the engine around the oil pan and Mr. Williams had the service dept. check and then replace the oil pan gasket prior to my purchase. I had to wait for the repair which took about 4 hours, but I felt comfortable knowing that I wouldn't be leaking any oil on the 4 hour trip home. The waiting area has WiFi! The listed internet price is as low as they can go, but they did comp the price for me to replace a ripped soft top window. More

It was the worst experience of my life! My car actually sat on the property for 7 days before it was even diagnosed. Diagnosis was incorrect and I had to return it. I was never called, I made all calls t sat on the property for 7 days before it was even diagnosed. Diagnosis was incorrect and I had to return it. I was never called, I made all calls to check on the vehicle daily. Wrong part was orderd and i had to actually call the owner i order to get the refund. More

Unfair treatment very unethical treatment with no concern for the customer being treated fairly. For a man to own a businessof this magnitude one would think he would want his customers treated fairly. But for the customer being treated fairly. For a man to own a businessof this magnitude one would think he would want his customers treated fairly. But he clearly does not care at all and is out for today and not building a future as his dad has done in the past. More