Don Jackson Chrysler Dodge Jeep Ram North

I was in the market for a not so used automobile and saw a Volkswagen Passat listed online at Don Jackson Automotive in Union City. I sent an inquiry to the dealership and Mr. Spencer Williams responded ver a Volkswagen Passat listed online at Don Jackson Automotive in Union City. I sent an inquiry to the dealership and Mr. Spencer Williams responded very quickly and also emailed me the Carfax Report. The vehicle was the lowest priced that I had viewed online and that price was honored when I came into the dealership that day. It was a very easy transaction and I highly recommend the nice and efficient salesperson and this dealership. Best, More

I talked with Mr. Williams over the phone prior to coming, before I came the Jeep was detailed, inspected and had an oil change. He picked me up at the Airport, brought me to the dealership and had th coming, before I came the Jeep was detailed, inspected and had an oil change. He picked me up at the Airport, brought me to the dealership and had the Jeep out front ready to go. Mr. Williams had another customer that morning, so he gave me the keys so I could take it for a test drive and inspect it. I found some seepage on the engine around the oil pan and Mr. Williams had the service dept. check and then replace the oil pan gasket prior to my purchase. I had to wait for the repair which took about 4 hours, but I felt comfortable knowing that I wouldn't be leaking any oil on the 4 hour trip home. The waiting area has WiFi! The listed internet price is as low as they can go, but they did comp the price for me to replace a ripped soft top window. More

It was the worst experience of my life! My car actually sat on the property for 7 days before it was even diagnosed. Diagnosis was incorrect and I had to return it. I was never called, I made all calls t sat on the property for 7 days before it was even diagnosed. Diagnosis was incorrect and I had to return it. I was never called, I made all calls to check on the vehicle daily. Wrong part was orderd and i had to actually call the owner i order to get the refund. More

Unfair treatment very unethical treatment with no concern for the customer being treated fairly. For a man to own a businessof this magnitude one would think he would want his customers treated fairly. But for the customer being treated fairly. For a man to own a businessof this magnitude one would think he would want his customers treated fairly. But he clearly does not care at all and is out for today and not building a future as his dad has done in the past. More