Don Jackson Chrysler Dodge Jeep Ram North
Cumming, GA
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Great experience Jim Schoolfield was a wonderful salesman. He was upfront in telephone conversations, and even called back to clarify the original conversation. When w Jim Schoolfield was a wonderful salesman. He was upfront in telephone conversations, and even called back to clarify the original conversation. When we arrived at the dealership, he warmly greeted us, the truck was outside ready for our viewing. The truck was just what we wanted and more than we expected. We thought it was an extended cab, and it was a crew cab. Even better! Jim was extremely helpful, professional and incredibly nice. He was totally opposite of car salesman we have been dealing with in our search for a truck for us, and accompanying our daughter in search of a car. What a difference. I only wish our daughter would pick a car that Jim Schoolfield sells. Thank you Dan Jackson for hiring Jim Schoolfield. More
Tremendous Experience My wife and I were traveling to Jacksonville Florida from Paducah,Kentucky and experienced transmission problems. We had to get to Jacksonville. It w My wife and I were traveling to Jacksonville Florida from Paducah,Kentucky and experienced transmission problems. We had to get to Jacksonville. It was necessary that we trade and buy a new vehicle Jimmy Schoolfield took us under his wing. Helped us pick out a new 2017 Jeep and got us back on the rode to Jacsonville. Great people and great experience. I highly recommend Don Jackson Chrysler Dodge Jeep Ram. More
Awesome Buying expierence was incredibly easy! No push overs! Fast and straight to the point! Explained what I wanted with Mr. Jim over the phone and he had e Buying expierence was incredibly easy! No push overs! Fast and straight to the point! Explained what I wanted with Mr. Jim over the phone and he had everything planned out when I arrived! I will definitely recommend this dealership to family and friends! More
Good sales person Dustin was curtious , and willing to show every vehicle i was interested in until i found the right one for me. I would recommend this dealership for Dustin was curtious , and willing to show every vehicle i was interested in until i found the right one for me. I would recommend this dealership for the best prices and curtious salesman. More
Great Experience! Excellent Customer Service!!! Tyler Bowers is the Best Sales Rep!! Excellent Staff with Excellent Customer Service! Ever need a car Come here and ask for Tyler! No pressure just Ex Tyler Bowers is the Best Sales Rep!! Excellent Staff with Excellent Customer Service! Ever need a car Come here and ask for Tyler! No pressure just Excellent Customer Service! More
Great experience! Sales Consultant Jim Schoolfield made my purchasing experience pleasurable. I already knew the vehicle that I wanted from viewing it online. Once I ar Sales Consultant Jim Schoolfield made my purchasing experience pleasurable. I already knew the vehicle that I wanted from viewing it online. Once I arrived at the dealership, the vehicle was at another lot, being stored, not too far from the Don Jackson Dealership. Jim assured me that the vehicle would be there the next day for me to test drive (upon my request since it was already late in the evening). As promised , the vehicle was there and the rest is history !! More
Worst bait and switch, sleezy tactics ever seen. We went through usaa's car buying service and were given a vin number and price on a car. Multiple times the salesman confirmed the drive out price. We went through usaa's car buying service and were given a vin number and price on a car. Multiple times the salesman confirmed the drive out price. They had to get the vehicle from another dealership. When Don Jackson realized they were giving us too good of a deal, they said they must have miscommunicated to us. BS!!! We even had audio of the salesman giving us the drive out price just to get us down there. GM was rude and laughed when I sent him the audio, saying he didn't hear anything. Ga law states that with proof, a verbal agreement is as enforceable as a written one. These people are sleezy! They are the ones who give car salesman bad reputations. They should be banned from @TRUE CAR and @USAA forever. Jim the salesman, Patrick the sales mgr, and Chuck the GM should have taken responsibility and honored what they told us. Horrible dealership.. Beware! More
Terrible Experience Start to Finish There were several issues with my buying experience and I would NOT recommend this dealership to anyone! Some of the issues summarized below: - I pu There were several issues with my buying experience and I would NOT recommend this dealership to anyone! Some of the issues summarized below: - I purchased a used vehicle site unseen. I asked the salesman to be honest and let me know what kind of defects it had before I agreed to purchase. He completed a "detailed" inspection and ensured me it was flawless. When I arrived to pick it up, there was a large dent and huge black mark in the rear bumper that also extended into the rear quarter panel sheet metal. - Communication with the dealership is TERRIBLE!! Once I agreed to purchase the vehicle they wouldn't even answer my phone calls to finalize paperwork and complete the transaction. It was like pulling teeth to get the transaction completed. It shouldn't be that difficult. - They detail all vehicles after they are sold so you can imagine the level of effort they put into it... not much. - And the biggie that I'm still dealing with: The dealer did not get the last owner of the vehicle to sign the title transfer paperwork. Long story short, the end result is that I had to extend my temp tags for another 60 days and pay for it out of my own pocket. Currently the title still isn't signed and I can't get permanent registration for the vehicle until that happens. I cannot believe that a licensed FCA dealership can operate like this. They need to get on a performance improvement cycle or lose their dealership rights. More
Vehicle Purchase Thanks for the great vehicle buying experience I had a Don Jackson Auto Group, Union City GA. A big thank you to Ms T, Hiers my sales representative. Thanks for the great vehicle buying experience I had a Don Jackson Auto Group, Union City GA. A big thank you to Ms T, Hiers my sales representative. It was her who made it all happen, the warm welcoming, the friendly atmosphere and the assistance with finding a great interest rate on my auto loan. More
Absolutely dishonest! Advertised price was $16495. They tried to sell it to me for 17900. Then I saw the add for the exact car. I asked and he said not everyone qualified f Advertised price was $16495. They tried to sell it to me for 17900. Then I saw the add for the exact car. I asked and he said not everyone qualified for that price. Then he showed me the price as $19900. I said this is not right and told him I think I should get the car for $15000. He was not rude but said that is not going to happen. So we left. Very Dishonest! More