Don Jackson Chrysler Dodge Jeep Ram North

Everything that people hate about car dealerships in one pla I went to this dealership based on an ad' for a used vehicle. The vehicle was as advertised, the salesman, Bill, was good to work with and took a no I went to this dealership based on an ad' for a used vehicle. The vehicle was as advertised, the salesman, Bill, was good to work with and took a no-pressure approach since I knew what I wanted and was prepared. This is where the pleasant part of the experience ends. A couple weeks later I received letters from multiple loan sources about the loan I applied for at Don Jackson. I went with funds and didn't need financing, nor did I approve them soliciting loans on my behalf. It took quite some time and effort to get these things removed from my very good credit rating. Fast forward to the end of August. The vehicle was purchased mid-July and the temporary plate expired on Sept. 2. Numerous calls to the dealership weren't answered...one day it was raining all over the metro area and not likely all the folks were in the lot selling cars...and my voice mails left on the secretary's phone were not returned. As it stands now, Thurs. Aug. 31, still no tag and no returned phone call. Likely I'll have to go there in person, a pretty good drive from my home, but at least I may be able to persuade any potential customers in the showroom to get out of there before it's too late. This kind of service can't possibly be an isolated event. When you apply for loans without authorization , when you don't answer your phones, when you don't return repeated voice mails - you have a systemic integrity and character problem. More

Trans flush I brought my 2006 Jeep Commander in for a transmission flush. The staff was polite, professional, prompt and provided great customer service! I will b I brought my 2006 Jeep Commander in for a transmission flush. The staff was polite, professional, prompt and provided great customer service! I will be back for future services. More

Brand new 2017 Love this dealership they worked with me and gave me the best deal ever thru their buyback program! I love my jeep. I want to thank everyone at don Ja Love this dealership they worked with me and gave me the best deal ever thru their buyback program! I love my jeep. I want to thank everyone at don Jackson, the manager the salesman umar and everyone that was apart of making my purchase possible! Stay blessed More

Slick talking salesman A salesman called me following up on an internet lead, promising that "we wont let any numbers get in the way". I told him what I expected minimum for A salesman called me following up on an internet lead, promising that "we wont let any numbers get in the way". I told him what I expected minimum for my trade over the phone and he didn't say anything otherwise about it. I also told him what my bottom line finance amount would be, "no problem," he said, "we can find a way to work with it". Told him which stock number i was most interested in and he never once even implied there would be an issue working it out. When he asked in person what I wanted for my trade he laughed at me (it was an aggressive offer, which he knew was coming), then told me it wasn't even worth what I had been offered elsewhere. When i pointed out the tires were prematurely worn on the test drive and worn unevenly he derisively told me "well you're going to have costs down the road no matter what". The sales manager or finance guy tried to bamboozle me with the trade offer and suggested that they were being fair in their listing price of the vehicle, showing me NADA printouts and making quite a show of it. I noticed that for mine they put the condition as "rough" and theirs as "average", essentially shorting me around 2,000 for the trade. All they had to say is that they wont budge on the price and they are going to give bottom dollar for trades and if you don't roll over they will be disrespectful clowns. Would have saved me a 100 mile round trip. They better never contact me again. "Real money" my butt. More

Great customer service. Chris was excellent, kept me up to d Chris was great and kept me up to date with everything. I had just relocated from Boston and had to go back for a week when my car broke down. He allo Chris was great and kept me up to date with everything. I had just relocated from Boston and had to go back for a week when my car broke down. He allowed my car to remain there until I returned and I was grateful for the great customer service. More

Oil Change Came in fir oil change was asked if I wanted to add a tire rotation while the car was getting an oil change. Also asked to get a quote on the driver s Came in fir oil change was asked if I wanted to add a tire rotation while the car was getting an oil change. Also asked to get a quote on the driver side door handle which was vandalized. All services were performed in a timely manner. More

Always a new car from here We have been going there for a few years now. Jim Schoolfield is the best salesman. Zane is the best Finance Wizard. Patrick is the best "BIG MAN" in We have been going there for a few years now. Jim Schoolfield is the best salesman. Zane is the best Finance Wizard. Patrick is the best "BIG MAN" in the upper cubical aka "THE DEAL GUY." If it wasn't for these three gentlemen we wouldn't have been able to buy BOTH of the cars we wanted. Numbers were flying everywhere and deals were going back and forth and then the Final YES was achieved. Thank you Team Don Jackson. So next time you wish to have a car go here and ask for these guys. More

Excellent Service Always pleased when Kendrick is my service agent👍 Very professional, friendly, not pushy about add ons. I was very happy when he asked about rotati Always pleased when Kendrick is my service agent👍 Very professional, friendly, not pushy about add ons. I was very happy when he asked about rotating my tires. I had thought about but didn't say anything. Happy he asked me. More

Awesome I had a wonderful experience at Don Jackson. It was the first time I have purchased a car from a car lot and it was a breeze. Crystal was awesome. I t I had a wonderful experience at Don Jackson. It was the first time I have purchased a car from a car lot and it was a breeze. Crystal was awesome. I told her my needs and she delivered. More

friendly service great customer service thanks terry.you made the car buying experience smooth as silk.2017 journey.they work with you even with challenged credit.will be buying another car thanks terry.you made the car buying experience smooth as silk.2017 journey.they work with you even with challenged credit.will be buying another car here at don jackson. thanks aaron patrick More