Don Jackson Chrysler Dodge Jeep Ram North

The dealership change the price of the truck three times and decided it was ok and decided it was ok More

I traded my 2018 Infiniti Q60S 400 redsport with 58k miles for a 2017 jeep wrangler unlimited with 85k miles. Carmax offered me $28000 just 3 weeks ago. The day after I pulled off the lot the AC stopped miles for a 2017 jeep wrangler unlimited with 85k miles. Carmax offered me $28000 just 3 weeks ago. The day after I pulled off the lot the AC stopped working and the day after that check engine light came on after putting right at 100 miles on it indicating that someone likely just cleared the code to get rid of the light without fixing the issue. Fast forward to now, 3 weeks later and I can’t even trade it for a 2 door jeep that’s a year older with a manual transmission that this place is asking 21k for . There was enough meat on the bone for the dealer to make money without screwing me. It leaves a sick feeling. On top of that I was made to pay $6 for them to do the deal. I feel like I lost my but on this deal. The entire experience was less than satisfactory. Sad to say I regret doing business here. The dealer with the jeep I want, wants 2k to boot to make the trade. Heart broken! More

They delivered a car that the door locks weren’t working on. I contacted them the next day, and they told me “the car was sold as is” and they didn’t even disclose the door was broke and didn’t try to resol on. I contacted them the next day, and they told me “the car was sold as is” and they didn’t even disclose the door was broke and didn’t try to resolve the issue. More

FALSE ADVERTISERS! !!!!! A car we were interested in was listed at $11,495. My husband and I made a 2 hour drive to the dealership only to be told that the car had tran !!!!! A car we were interested in was listed at $11,495. My husband and I made a 2 hour drive to the dealership only to be told that the car had transmission issues and could not be sold...then in our continued search saw the SAME CAR listed the next day for $14000! I will NEVER recommend thid dealership & I will tell EVERYONE of my experience. More

Absolute worst customer service I've ever experienced. First sales person absolutely didn't know what he was talking about, when I tried to correct him he just blew me off. Very rude. Second sales person First sales person absolutely didn't know what he was talking about, when I tried to correct him he just blew me off. Very rude. Second sales person was very rude and demeaning from the moment we talked. This dealership seriously needs to train their employees on how to treat their customers. I would never buy from a dealership that condones this kind of behavior from their sales staff. More

I went to the dealership today. I was wanting to sell my 2006 Silverado crew cab 4x4. It has 79,000 original miles on it. They only offered me $4500. For it. They try to take advant I was wanting to sell my 2006 Silverado crew cab 4x4. It has 79,000 original miles on it. They only offered me $4500. For it. They try to take advantage of people with disabilities.I haven’t been able to work since September 2022. Due to health issues. I’m trying to provide for my family. I’m on long term disability. I’m having to sell my cars . More

They bombarded me with emails promising a great buying experience. Once we put in an offer the communication stopped. Would not recommend doing business with this dealership. experience. Once we put in an offer the communication stopped. Would not recommend doing business with this dealership. More

This dealership is the WORST. We went to trade a vehicle. Spent 4 hours waiting for the finance and numbers to work all to come to find that they ran it for a lease. They talked u We went to trade a vehicle. Spent 4 hours waiting for the finance and numbers to work all to come to find that they ran it for a lease. They talked us into a lease and after a few months realized it was not for us. They told us if we weren’t happy with the lease to come back, they would give us what we paid for the car. Not only did they NOT do that but offered us way less and when we found the paperwork to confirm they stopped answering our phone calls and text. I call to speak with the sales manager Shaun and he didn’t answer and will not return mine calls. This place will lie to your face and not think twice about it. More

I have never experienced that level of disrespect for my time. We went to Don Jackson CDJR last night to look at a used SUV. It was not on the lot because someone in the service department drove it home to time. We went to Don Jackson CDJR last night to look at a used SUV. It was not on the lot because someone in the service department drove it home to confirm the emissions check. So, we went back this morning for an 11 am appointment (set and confirmed by the salesperson). Once we arrived, we waited 30 minutes for the car to show up. It never did, so, we left for a couple hours, came back and test drove the car. We liked it and wanted to work a deal. We waited for over an hour for the salesperson to print and bring the initial offer/out the door price. We discussed and countered. Then waited another 90 minutes just to have the salesperson come back and say that management wasn't 'going to budge on the price. There was zero discussion, nothing about "thank you for waiting", and never any updates while we were waiting. We also offered to check out a finance rate through their lenders in order to find a deal on the vehicle. Again, never a discussion, and we were never approached by a sales manager or finance person. We were there for FOUR hours just to be disregarded and snubbed. We then left, went to a different dealer, got a great deal and we were out of there within an hour. It's amazing how rude people can be when they EXPECT you to drop $40k with no negotiation. Don't even bother if you care about your time and/or money and do your research. More

Called to speak with Shaun, didn't return call. Called back to speak with person in charge of company, Denny and he didn't call back either. Called back to speak with person in charge of company, Denny and he didn't call back either. More